“We have used Pebble grey many times for our projects for clients, always good quality and service. This last time showed how good. We mistakenly ordered 4 mirrors, we ment to order one. However unusually we had breakages on delivery! 3 of the 4 smashed. Pebble grey totally understood and refunded us immediately. Its when things go wrong when you find out how good a company they are. We will continue to use Pebble Grey on our future projects”
“Order a battery powered LED mirror. I didnt expect this to be super bright, but it was so dull, hardly any difference when on. Website shows it very bright. Only option to return was for me to pay postage as not faulty. Item not fit for purpose and will never shop again with them.”
“Delivered on time and the mirror looks beautiful on the wall. I knocked a star off because the light isn't bright enough but its a very beautiful mirror.”
“I ordered the Marcel LED Illuminated Bathroom Mirror Cabinet from Pebble Grey after seeing the photos online clearly showing the cabinet sides as white. Even AI image tools confirm this appearance. However, the cabinet I received had dark sides, which looks completely different in my bathroom and is not as described on their website. When I contacted Pebble Grey, they refused my return twice under “item not as described” and told me to log it instead as “no longer needed” — which is misleading and incorrect. I didn’t change my mind; I simply didn’t get what was shown or advertised. Under the Consumer Rights Act 2015, I should not have to pay return postage when a product is misrepresented, yet Pebble Grey insisted that I cover the cost myself. This is very disappointing for a company that promotes itself on quality and service. If you’re considering buying from Pebble Grey, be cautious: the photos may not accurately show the true colour or finish of the product, and customer service may not accept responsibility when that happens. I hope Pebble Grey improves both their product descriptions and how they handle legitimate complaints. Until then, I cannot recommend them.”
“Very attractive. I have not mounted the cabinet yet as I am waiting for a bathroom conversion. When my new bathroom is done and the cabinet is in place, I know it will add the final touch I am looking for.”
“This company seems to get it just right. We bought a lovely quality mirror from them which was at a reasonable price. It arrived very quickly and extremely well packaged. For mirrors and cabinets give this company a go! Our experience was far more positive than the one we had with Victorian Plumbing. There's no constant bombardment of emails after your purchase either. Just wish Pebbles sold more bathroom accessories Would definitely recommend.”
