“The company delivered excellent service keeping me informed along the way. The mirror was a replacement for a similar style but I must say this one is far nicer, especially for the price.”
“Unfortunately the box had the wrong dimensions on it but I sent an email & got a response & a phone call to confirm it was the correct item. The cabinet looks lovely but not getting it installed until October during a refit. Will send another review once on the wall”
“I purchased a bathroom mirror during a sale, so the price was very competitive. The item was delivered quickly and on time. However, upon inspection, the unit had suffered some minor damage during transit despite the very substantial shipping carton. I contacted Pebble Grey and they dealt with the issue efficiently, professionally and without drama. The communication from the company was good throughout. A replacement unit was shipped quickly and arrived next day. Collection of the damaged unit was all arranged by them and they made the whole process as easy and simple as possible. If a company is to be judged on how they respond and treat customers when there is a problem, then Pebble Grey must be rated very highly. I would not hesitate to buy from them again.”
“Great customer service. I ordered the wrong mirror... rang customer service who ran to the warehouse grabbed my order from a pallet, organised my refund and helped me purchase the right one!! Never had customer service like it!!! And to top it off super speedy delivery Would definitely recommend”
“Very good service, it was very easy to order the mirror and was despatched promptly by parcelforce. The mirror arrived undamaged and well packaged. It was easy to install and works well. My only problem was the delivery from Parcelforce but we finally recieved the goods”
“I purchased an illuminated bathroom mirror from Pebble Grey which arrived promptly. Unfortunately I had a small problem with it but after a couple of emails my problem was solved with no fuss at all. I would certainly use them again without hesitation as my mirror is now making my new bathroom look even better than it did. Thank you Pebble Grey.”
