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The Pen Shop Reviews

4.7 Rating 950 Reviews
93 %
of reviewers recommend The Pen Shop
My thanks for the prompt and efficient service. I received the Lamy pen/pencil as promised with 48 hours, engraved as I'd asked.
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Posted 1 year ago
Dear James, Thank you so much for taking the time to give The Pen Shop a 5-star rating! We truly appreciate your kind words and your support. We are pleased to hear that you received your order exactly as you wanted it and in a timely manner. Customer satisfaction is our top priority, and we are glad to have met your expectations. Once again, thank you for your wonderful review. We look forward to serving you again in the future. Best regards, The Pen Shop
Posted 1 year ago
bought for my daughter who loves fountain pens she was very pleased with syle and colour highly recommended
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Posted 1 year ago
Dear Cathrine, Thank you so much for awarding The Pen Shop with a fantastic 5-star rating! We truly appreciate your support and are delighted to hear that you and your daughter loved our fountain pens. It brings us immense joy to know that your daughter was pleased with the style and color of the pen you purchased. Your kind recommendation means a lot to us, and we are grateful for your thoughtful feedback. We hope that your daughter continues to enjoy using her new fountain pen, and please do not hesitate to reach out if you need any further assistance. Thank you once again for choosing The Pen Shop and for your wonderful review! Best regards, The Pen Shop Team
Posted 1 year ago
I have had odd bits from Pen shop in the past, however I was having problems contacting the Newcastle shop I had dealt with. I thought that was the end, Brill within hours I received a call from them offering help which suited me very well and I made a purchase, well done Pen Shop.
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Posted 1 year ago
Dear Allen, Thank you so much for your fantastic 5-star rating of The Pen Shop! We greatly appreciate your support and valued feedback. We are delighted to hear that you have had positive experiences with us in the past. We apologize for the difficulties you faced while trying to reach our Newcastle shop, but we are thrilled that we were able to assist you promptly and efficiently. Our team strives to provide exceptional customer service, and we are overjoyed that we could meet your needs and ensure a satisfactory outcome. Your purchase means a lot to us, and we're glad we could be of assistance. Once again, thank you for taking the time to share your experience. We truly appreciate your business and hope to continue exceeding your expectations in the future. Warm regards, The Pen Shop Team
Posted 1 year ago
Great stock, refills I could find nowhere else. Great customer service- pleasure to deal with!
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Posted 1 year ago
Dear Clive, Thank you so much for your 5-star rating of The Pen Shop! We truly appreciate your feedback and we're thrilled to hear that you had a fantastic experience with us. Great stock, refills that are difficult to find elsewhere, and exceptional customer service are at the heart of what we strive for, so it's fantastic to know that we hit the mark for you. It was an absolute pleasure to serve you, and we look forward to assisting you with all your pen-related needs in the future. Once again, thank you for your kind words and for choosing The Pen Shop. Warm regards, The Pen Shop
Posted 1 year ago
PEN IS OK BUTNI ASKED FOR IT TO BE ENGRAVED??
Helpful Report
Posted 1 year ago
Good Afternoon Diane, We are terribly sorry that there was no engraving on the pen you ordered. I have been on to look at the order and there was not any engraving on the order. If you would like to sen the pen back to us we would be more than happy to engrave it for you. Many Thanks The Pen Shop
Posted 1 year ago
Easy to use informative website. Fast delivery
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Posted 1 year ago
Dear David,Thank you so much for your 5-star rating of The Pen Shop! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted that you found our website easy to use and informative. We strive to provide all the necessary information and make the browsing and purchasing process as seamless as possible. Additionally, we're glad to know that our delivery service met your expectations in terms of speed. We understand the importance of timely deliveries, and we work tirelessly to ensure your orders are promptly shipped to your doorstep. Once again, thank you for your kind words and high rating. It means a lot to us. We look forward to serving you again in the future! Best regards, The Pen Shop
Posted 1 year ago
Prompt and excellent friendly service
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Posted 1 year ago
Dear David, Thank you so much for taking the time to rate The Pen Shop with five stars! We greatly appreciate your kind feedback and continuous support.Prompt and excellent friendly service is always our priority, and we're thrilled to hear that we were able to provide that to you. Your satisfaction is what drives us to go the extra mile. Once again, thank you for choosing The Pen Shop as your trusted destination for all your writing needs. We look forward to serving you in the future and providing you with exceptional service every time. Warm regards, The Pen Shop
Posted 1 year ago
Helpful customer service
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Posted 1 year ago
Dear [Reviewer],Thank you so much for your wonderful 4-star rating of The Pen Shop! We greatly appreciate your kind words and feedback. Our team is dedicated to providing excellent customer service, and we are thrilled to hear that you found our assistance helpful. If there is anything else we can assist you with or any further feedback you would like to share, please do not hesitate to let us know. We value your satisfaction and will continue to strive towards providing the best shopping experience possible. Thank you once again for choosing The Pen Shop. We look forward to serving you in the future! Best regards, [Your Name]
Posted 1 year ago
The Pen Shop is always so reliable from order to delivery and the order process is so easy to use.
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Posted 1 year ago
Dear [Reviewer],Thank you so much for your outstanding 5-star rating of The Pen Shop! We genuinely appreciate your support and are thrilled to hear that you had a wonderful experience with us. At The Pen Shop, we strive to provide the utmost reliability in every aspect of our service, from order to delivery. We are delighted to hear that our commitment to dependability has resonated with you. Moreover, we are pleased to know that our order process was effortless and user-friendly for you. We are grateful for your kind words and will continue working hard to ensure your satisfaction. Should you have any further queries or require assistance in the future, please do not hesitate to reach out to us. Once again, thank you for choosing The Pen Shop. We look forward to serving you again soon! Best regards, The Pen Shop
Posted 1 year ago
Excellent customer service, really appreciated!
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Posted 1 year ago
Thank you David for such a lovely review. We are so pleased you were happy with the service you received.
Posted 1 year ago
The Pen Shop is rated 4.7 based on 950 reviews