Petworld.ie Reviews

Name: Petworld.ie
Address: Unit 6, Letterkenny Retail Park, Letterkenny, Donegal
Rating: 4.75

4.8 Rating 968 Reviews

94 %

of reviewers recommend Petworld.ie

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Petworld.ie 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent - very helpful and efficient service. A great company to deal with!”

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Posted 5 months ago

“My 5 month old cavapoo has started to wonder down our lane to the road, our land is far to big to fence off and costly. We ordered this in the hope it would let him have freedom of roaming around the garden and not worrying he will wonder off. Have it two weeks now and he's still in training but definitely knows where the boundaries are, he's content he can be out and about and I'm delighted I don't have to call him every few minutes or drive around looking for him. Ideally battery life could be better ,two days and needs to be charged but otherwise extremely happy”

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Posted 5 months ago

“Fast delivery, great item, excellent price, would highly recommend. A+++”

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Posted 5 months ago

“Loved it all. Communication was great when I contacted them.”

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Posted 5 months ago

“Absolutely fantastic customer service. The specific heat bulb I needed for my turtle was only available with petworld and it was also on sale which was an added bonus.”

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Posted 5 months ago

“Product delivered efficiently and well on time.”

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Posted 5 months ago

“Havent recieved the order.”

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Posted 5 months ago

“I had no problem with my order & delivery was spot on 👍will use them again. 😁”

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Posted 5 months ago

“Fast deliverey of a great product that has turned things around between my anxious dog meeting other dogs. Delighted with the product. I had to go to youtube to learn how to zinc the remote with the collar. I just wish the collar itself had of been lighter and not so bulky. However, what a great buy with Petworld I got it at an affordable proce. Delighted all around.”

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Posted 5 months ago

“Highly recommend, great service and all deliveries are dispatched really quickly.”

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Posted 5 months ago

“A great service. I've been ordering grain free kibble online with Petworld.ie for a few months now. Very reliable as always arrives very quickly after ordering. Exceptionally helpful staff.”

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Posted 5 months ago

“Fast, friendly service always. When I mistakenly ordered the wrong batteries for a product, they exchanged them by post straight away and shouldered the postal charge...great people !”

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Posted 5 months ago

“Petworld Online is a great service. The prices are very competitive and the delivery service is very prompt. I would highly recommend purchasing from Petworld.”

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Posted 5 months ago

“Great service.Thanks🐶😼”

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Posted 5 months ago

“Usually great service but i contacted pet?world on the 9th of july regarding dog milk drops if they could be ordered in. I placed a big enough order in the meantime with choco drops and vitamin drops. I NEVER got a reply. Unhappy”

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Posted 5 months ago

“So fast got meds next day.”

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Posted 5 months ago

“Great service fast delivery”

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Posted 5 months ago

“I ordered dewormer tablets at the first of July, 17 days later I still haven’t received anything! Why do companies still use Fastway as a courier, I do not get it! Unfortunately I can’t give a better review.”

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Posted 5 months ago

Andreas We do apologise for the lengthy delay in the delivery of your parcel, it was eventually delivered but the delay was unacceptable. We did put in a complaint with the couriers and provide a full refund for the product and delivery charge. We strive to provide a good customer service and are working on adding alternative delivery options to our site. Kind regards Bronagh

Posted 5 months ago

“Great service absolutely lightning fast delivery.”

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Posted 5 months ago

“Dental Spray is very good will get it again!”

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Posted 5 months ago

Petworld.ie is rated 4.8 based on 968 reviews