Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly, a brick would be better than this phone. It's relatively useless. My daughter can text and call. The camera app fills up quickly and then she can do nothing. Might as well just get her an apple watch. I do not recommend this phone. I have spent more time on the phone with customer service than she has spent enjoying it.”

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Posted 3 months ago

“Great in theory. Software is buggy. Every time Google does an update (pixel phone) it has messed with our software. Endless issues installing apps. Have spent hours texting customer service.”

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Posted 1 year ago

“I can’t put applications in my child’s phone. Annoying.”

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Posted 1 year ago

“Taking too long to get sim card and services. Got the phone and case, but not the screen protector, sim card and Ultra mobile service.”

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Posted 1 year ago

“I’ve currently been with tech support for over a week with kids messenger not loading on the phone. This app is very important to us. Tech support has been nice and tried to fix it but can’t. I really like everything else about the phone and service, but that app is pretty darn important.”

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Posted 1 year ago

“I have had the pinwheel phone for one week and am still unable to use it because it does not allow me to move past the activation of the Mint Mobile sim card which was advertised as being compatible with the model of phone that I purchased. Super disappointing, as the ease of activation and implementation of this phone plan was what sold me on the device in the first place. I love the idea of Pinwheel in theory, but so far have not benefitted from it. It's just been kind of a headache to set up.”

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Posted 1 year ago

“Shipping was delayed with no ETA. App settings can't be entered for multiple kids at once but need to be entered separately.”

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Posted 1 year ago

“I was sent the wrong screen protectors and the charging cable does not work.”

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Posted 1 year ago

“I was told the camera could be disabled prior to purchase but found this wasn't accurate. It appears you can't turn camera function off. Can only prevent/limit them from sending and receiving pictures not taking them which was a very important factor. Setting modes, schedules not as easy as thought it would be, but still learning.”

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Posted 1 year ago

“Maps... where is maps?”

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Posted 2 years ago

“My child was able to delete text messages and now I have no access to any of the content to view what my child is doing.”

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Posted 2 years ago

“We are unable to fully activate the phone on Google Fi because the app is not available. It was requested by parents over 3 years ago and it has been marked as "technical testing" for over 8 months. When I called, they could not give me any information on when it may be available. If you have Google Fi you should wait until they have the app available. We were able to kind of half activate it by activating the sim card in another phone, but it's buggy on the pinwheel. We can't receive images and the texts have a weird code at the end and it constantly has a notification to get the app. Overall I'm very displeased, especially since the marketing said it could be activated on all major carriers.”

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Posted 2 years ago

Pinwheel is rated 4.6 based on 589 reviews