Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 266 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience with Dr.Windell was excellent. We had a zoom meeting to discuss commencing treatment. Everything was discussed in clear detail with an opportunity to ask questions. Dr.Windell made us all feel informed, relaxed & reassured about the next stage of our journey. I would highly recommend him as I would all staff that we have come into contact with. Special mention for Rob and Andrew who are brilliant.”

Helpful Report

Posted 10 hours ago

Good morning, Bradley, Thank you so much for your wonderful feedback. We are delighted to hear that your experience with Dr. Windell was excellent, and we appreciate your kind words about our team, including Rob and Andrew (that's me :) ). Clear communication and providing reassurance during your journey are incredibly important to us, and it’s fantastic to know we succeeded in making you feel informed and relaxed. If you have any further questions or need assistance down the line, please don’t hesitate to reach out. We’re always here for you! I will be sure to pass on your feedback to both Dr Windell and Rob. Warm wishes, Andrew Patient experience

Posted 9 hours ago

“Excellent care, excellent professionals. Empathic and knowledgeable. A great experience.”

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Posted 6 days ago

Good afternoon, Thank you so much for your wonderful feedback! We’re overjoyed to hear that you had a great experience with our team. Empathy and knowledge are at the core of our service, and it’s fantastic to know that this resonated with you. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience

Posted 6 days ago

“Very helpful and supportive.”

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Posted 1 week ago

Good afternoon, Noah and family, Thank you for your kind feedback! We’re thrilled to hear that you found our team helpful and supportive. Providing a caring and supportive environment is what we strive for, and it’s wonderful to know we’ve made a positive impression on you. If you ever need more assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience

Posted 1 week ago

“The appointment was clear and planned out as well as informative . Brilliant”

Helpful Report

Posted 1 week ago

Good morning, Nieve and family Thank you for your feedback. We’re delighted to know that your appointment was clear, well-planned, and informative. Ensuring our patients have a seamless experience is so important to us, and it's great to hear that this was reflected in your visit. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We're always here to support you! I’ll make sure to pass on your kind words to the team. Warm regards, Andrew Patient experience.

Posted 1 week ago

“Had an appointment with Atholl at the weekend and he did an amazing job to get Spencer to engage in what started out as a difficult situation where he wouldn’t even enter the building. Friendly, patient and a pleasure to meet. Thank you.”

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Posted 2 weeks ago

Good afternoon, Spencer and family Thank you for your feedback. We’re delighted to hear that Atholl was able to turn the situation around and help you feel more comfortable. His friendly and patient approach is something we truly value, and it’s wonderful to know it made a positive impact on Spencer's and your own experience. If you have any further questions or need assistance down the line, please feel free to reach out. We're always here to support you! I’ll make sure to share your kind words with Atholl and the team. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Every step was explained clearly and why it was happening. Expectations were presented clearly. I Felt comfortable,”

Helpful Report

Posted 2 weeks ago

Good morning, Dee, Thank you for your wonderful feedback! We’re so glad to hear that every step was clearly explained and that you felt comfortable throughout. It’s our goal to ensure that our patients know what to expect, and we’re thrilled that we met that expectation for you. If you have any other questions or need further assistance in the future, please don’t hesitate to get in touch. We’re always here for you! I’ll be sure to share your positive comments with our team. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Felt extremely comfortable and felt every effort was put into place to make me feel comfortable. Everything was made clear, and exceptions were clear from the start.”

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Posted 2 weeks ago

Good morning, Dee, Thank you so much for your feedback. We’re thrilled to hear that you felt extremely comfortable and that we effectively communicated everything clearly from the start. Creating a supportive environment for our patients is our priority, and it’s great to know we succeeded in making you feel at ease. If you have any further questions or need assistance in the future, please feel free to reach out anytime. We’re always here to help! I’ll be sure to share your lovely feedback with our team. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Very clear very articulate. Could be relaxed & be myself.”

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Posted 2 weeks ago

Good morning, Zack and family. Thank you for your feedback. We're so pleased to hear that you found our communication clear and articulate, and that you felt relaxed and able to be yourself during your consultations. Creating a comfortable atmosphere for our patients is a top priority, and it’s wonderful to know we achieved that for you. If there's anything more we can do for you or further questions you may have, please don’t hesitate to reach out. I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Excellent support very clear”

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Posted 2 weeks ago

Good morning, Zack and family, Thank you for your kind words! We're delighted to hear that our support was clear and helpful. Communication is key to a great experience, and it's wonderful to know we hit the mark for you. If you have any further questions or need assistance, please feel free to reach out anytime. We're here to support you! I'll make sure to share your feedback with the team. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

Good morning, Ben, Thank you for your feedback. We're thrilled to hear that you found our team helpful. Your satisfaction is our top priority, and it's always great to know we're meeting your needs. If there's anything else you require or any questions you have, please don't hesitate to reach out. We're here for you! I will pass on your feedback to those you have worked with. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Nadine was very kind and calm whilst working with us. She took the time to interact with my child and I felt understood! Thankyou !”

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Posted 3 weeks ago

Good afternoon, Thank you for your wonderful review! We're so glad to hear that Nadine’s calm demeanor and her ability to connect with your child made you feel understood. It's always our goal to provide a supportive environment, and it’s heartwarming to know we achieved that for you. Your feedback truly means a lot to us, and we’re here to assist you whenever you need. Please don’t hesitate to reach out if you have any further questions or need support in the future. I will pass on your feedback Nadine personally. Warm regards, Andrew Patient experience.

Posted 3 weeks ago

“Very friendly and put my child at ease. Josep was very knowledgeable and also supported with my child’s medical needs and pointed me in the right direction to help her”

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Posted 3 weeks ago

Good afternoon, Emma, Thank you so much for your feedback. We're delighted to hear that Josep made your child feel at ease and provided the support you needed. His knowledge and guidance are invaluable in navigating your child's medical needs, and it's great to know you felt pointed in the right direction. Your feedback means a lot to us, and we're here for any further questions or assistance you may require. I will make sure to share your kind words with all those you have worked with and Dr Vilanova. Warm regards, Andrew Patient experience.

Posted 3 weeks ago

“Supportive, engaging and relaxed. Nadine was knowledgable and was able to make the conversation flow really well. Very positive experience.”

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Posted 1 month ago

Good afternoon, Thank you so much for your feedback. We're thrilled to hear that your experience with Nadine was supportive and engaging, and that she helped facilitate such a positive conversation. It’s great to know you left feeling relaxed and informed! Your feedback means a lot to us, and we're here to support you whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out. I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

“We found the whole experience yesterday very informative, helpful, enlightening. Nadine was really calm and talkative keeping Spencer in the whole conversation and asking him his opinion which was really great to see as he has a real need for great relationships. Looking forward to getting through this process and achieving the help Spencer needs to cope with life as this is very taxing at the moment and i feel that we have made a great choice contacting Rainbow medical to help us achieve this. Thank you for your support so far.”

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Posted 1 month ago

Good morning, Spencer and family, Thank you so much for your heartfelt feedback! We're thrilled to hear that your experience with Nadine was so positive and that she created an engaging and supportive atmosphere for Spencer. It's wonderful to know that he felt included in the conversation, fostering the great relationships that are so important. We're here to support you both through this journey, and we truly appreciate you choosing Rainbow Medical for your needs. If there's anything more we can do to assist you, please feel free to reach out. I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Mr Lawson was kind and friendly. He was able to make my daughter feel at ease and their session went very well.”

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Posted 1 month ago

Good afternoon, Evelyn and family, Thank you for your lovely feedback! We're thrilled to hear that Mr. Lawson was able to provide such a kind and friendly experience for your daughter. It's wonderful to know that she felt at ease during their session. Your support means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything more we can do for you or your family, please don’t hesitate to reach out. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Can't praise Rainbow Medical enough. Very helpful at short notice, questions answered comprehensively on the phone when making enquiries. Dr Vilanova is a dedicated, compassionate and pro active psychiatrist. Always listens and I feel comfortable talking to him.”

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Posted 1 month ago

Good afternoon, Thank you for your feedback. We're delighted to hear about your positive experience with Rainbow Medical. It's wonderful to know that Dr. Vilanova's compassionate approach and attentive listening have made you feel comfortable and supported. Your kind words truly motivate our team to continue delivering the best care possible. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate you sharing your experience with us and I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

“I reached out to rainbow medical as I was looking for a psychiatrist who could support me with my adhd and my medication. Andrew was so helpful onboarding me to the service, was always really polite and clear in terms of managing my expectations and moving things along as quickly as he could. I then met my doctor (Josep) who instantly made me feel very relaxed, and I knew instantly I would be looked after. I don’t feel like I’ve done the service justice, but it really has been amazing and I’m very grateful to continue my treatment with them. Thank you Andrew and Josep :)”

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Posted 1 month ago

Good afternoon Cadie, Thank you for your feedback. We're so pleased to hear that Andrew (that's me) provided you with helpful support during your onboarding and that Dr. Vilanova made you feel relaxed and well cared for. It's wonderful to know that you feel at ease as you continue your treatment with us. Your kind words truly encourage our team to keep providing the best service possible. If you need anything else or have further questions, please don’t hesitate to reach out. I will be sure to share your feedback with all those you have worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Dr Windell was very informative and thorough. He listened to my concerns, answering my questions comprehensively.”

Helpful Report

Posted 1 month ago

Good morning Iyla and family Thank you for your feedback. We’re delighted to hear that Dr. Windell took the time to address your concerns and provided thorough answers to your questions. It’s always our goal to ensure our patients feel heard and informed. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to seeing you again! I will pass on your feedback to Dr Windell. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Very good experience as usual. Thanks”

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Posted 1 month ago

Good afternoon Carolyn, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and it means a lot to us that you took the time to share your thoughts. If there’s anything more we can do for you or if you have any questions in the future, please don't hesitate to reach out. I will pass on your feedback to those you worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

“As always Rainbow are very responsive and supportive regarding my care. I needed to change my medication due to a reaction and they got back to me straight away and within days I had an appointment with Dr Vilanova. It makes such a difference knowing that support is always there.”

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Posted 1 month ago

Good afternoon Elizabeth, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our team, especially in regard to the responsiveness and support you received during your medication change. It’s reassuring to know that we could facilitate a swift appointment with Dr. Vilanova for you. Your comfort and care are our top priorities, and we appreciate you taking the time to share your feedback. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. I will share your feedback with all those you have worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

Rainbow Medical is rated 4.9 based on 266 reviews