Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.95

5.0 Rating 277 Reviews

100 %

of reviewers recommend Rainbow Medical

5.0

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chat with Dr Vilanova with regards possible medication that could benefit our son.”

Helpful Report

Posted 3 hours ago

“We saw Dr Josep Vilanova-Godia as part of my daughter's assessment. He made it comfortable and very easy to talk. He was very supportive and understanding. It was such a relief to finally get some answers and he helped us understand how the brain works. Lovely meeting room and facilities. Definitely recommend.”

Helpful Report

Posted 6 days ago

Good morning, Adeline and family Thank you for your feedback. We are thrilled to hear that Dr. Vilanova was able to create a comfortable environment for you and your daughter during the assessment. It’s heartwarming to know that you felt supported and that he provided valuable insights into how the brain works. We truly appreciate your recommendation and are glad you enjoyed our facilities. If you have any more questions or need further assistance in the future, please feel free to reach out to us. I will pass on your feedback to all those you have worked with. Andrew Patient experience.

Posted 6 days ago

“Great professionals. Recommended!”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your feedback. We're so glad to hear you had a positive experience with our team. Your recommendation means the world to us! If you ever need any assistance in the future, please feel free to reach out. I will pass on your feedback to all those you have worked with. Best wishes, Andrew Patient experience.

Posted 1 week ago

“I found setting up my ADHD assessment very simple and speedy with Rainbow. The whole process was clear and simple, and everyone I interacted with was very professional and straightforward. My assessment is now complete, with a diagnosis and I'm just awaiting the final report and follow on options.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you so much for your feedback. We're thrilled to hear that you found the setup for your ADHD assessment simple and speedy. It’s wonderful to know that our process was clear and that our team made a positive impression on you. Congratulations on completing your assessment and receiving your diagnosis! You will receive your report with 15-20 working days (Although we often exceed this timeline). If there's anything more we can assist you with while you await your final report and follow-up options, please don’t hesitate to reach out. Warm regards, Andrew Patient experience.

Posted 1 week ago

“Very good. Efficient process from booking the appointment to the consultation and follow up. Dr Vilanova was very insightful and informative. I have felt like I'm "in good hands" throughout the whole process. Would highly recommend.”

Helpful Report

Posted 1 week ago

Good morning, Charles, Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that you found the entire process—from booking to consultation and follow-up—efficient and smooth. Dr. Vilanova and the entire team strive to create an experience where our patients feel informed, supported, and truly cared for, so it’s especially meaningful to know you felt “in good hands” throughout. Your recommendation means a great deal to us. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Wishing you all the best on your journey. Warm regards Patient experience Andrew.

Posted 1 week ago

“Good conversation much appreciated”

Helpful Report

Posted 1 week ago

Good morning, Mohammad, Thank you for your kind words. We're glad to hear that you appreciated the conversation. Our team is always here to provide support and engage in meaningful discussions. If you have any further questions or need assistance, please don’t hesitate to reach out. I will pass on your feedback to all those you have worked with. Warm wishes, Team Rainbow Medical

Posted 1 week ago

“A very good experience. Professional and caring.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your kind words! We're delighted to hear that you had a very good experience with us. Our team's professionalism and caring approach are at the heart of what we do, and it’s wonderful to know we made a positive impact during your visit. If you need anything else or have any questions, please don't hesitate to reach out. I will pass on your feedback to all those you have worked with. Warm wishes, Andrew Patient experience.

Posted 2 weeks ago

“My experience with Rainbow medical has been no less than brilliant. From my initial enquiy by email, I received a phone call the next day, on a SUNDAY no less, and its literally been from that call 6 weeks to diagnosis. Thats included filling out questionaires, 2 x 2 hour face to face assessments and a final meeting with a psychiatrist. Super impressed, the whole journey has been so smooth and easy. Would highly recomment to anyone wanting ADHD diagnosis. Our first coucellor, Diane, was so lovely and calm - perfect for my anxious daughter. Thankyou so much!”

Helpful Report

Posted 2 weeks ago

Good afternoon, Caroline, Thank you for your wonderful feedback. We're absolutely delighted to hear that your experience with Rainbow Medical has been so positive and smooth from start to finish. It's great to know that Diane was able to provide the calm and supportive environment your daughter needed. Your recommendation means the world to us! If you have any further questions or need anything else, please don’t hesitate to get in touch. I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Very professional and good experience. Dr Windell is empathetic, engaging and offers clear advice and next steps.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your feedback. We’re thrilled to hear that you had a good experience with Dr. Windell. His empathy and clear guidance are truly valued by our team, and it’s wonderful to know he made a positive impact during your visit. If you have any further questions or need assistance, please don't hesitate to reach out. I will pass on your feedback when I see Dr Windell today. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Explained everything thoroughly to ensure we knew everything that was being spoken about”

Helpful Report

Posted 2 weeks ago

Good afternoon, Jack and family, Thank you for your fantastic feedback! We’re so pleased to hear that our team took the time to explain everything thoroughly. Knowledge is key, and we always aim to make sure that our patients feel informed and confident about their care. If you have any further questions or if there's anything else we can assist you with, please don’t hesitate to reach out. I will pass on your feedback to the team on Monday. Warm wishes, Andrew Patient experience

Posted 2 weeks ago

“Lovely lady, my daughter felt at ease with her.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Adeline and family, Thank you so much for your lovely feedback. We’re thrilled to hear that our team made your daughter feel at ease during her visit. It's wonderful to know that our caring approach is making a positive impact. If you need anything further or have any questions, please don’t hesitate to reach out. We’re always here for you! I will be sure to pass on your feedback on Monday. Warm regards, Andrew Patient experience.

Posted 2 weeks ago

“Our experience with Dr.Windell was excellent. We had a zoom meeting to discuss commencing treatment. Everything was discussed in clear detail with an opportunity to ask questions. Dr.Windell made us all feel informed, relaxed & reassured about the next stage of our journey. I would highly recommend him as I would all staff that we have come into contact with. Special mention for Rob and Andrew who are brilliant.”

Helpful Report

Posted 2 weeks ago

Good morning, Bradley, Thank you so much for your wonderful feedback. We are delighted to hear that your experience with Dr. Windell was excellent, and we appreciate your kind words about our team, including Rob and Andrew (that's me :) ). Clear communication and providing reassurance during your journey are incredibly important to us, and it’s fantastic to know we succeeded in making you feel informed and relaxed. If you have any further questions or need assistance down the line, please don’t hesitate to reach out. We’re always here for you! I will be sure to pass on your feedback to both Dr Windell and Rob. Warm wishes, Andrew Patient experience

Posted 2 weeks ago

“Dr Joseph Vilanova was polite, professional, informative and easy to communicate with. So far so good,”

Helpful Report

Posted 3 weeks ago

Good afternoon, Nigel, Thank you for taking the time to share your feedback! We’re glad to hear that Dr. Vilanova provided you with polite, professional, and informative care. Clear communication is so important to us, and it’s wonderful to know that you felt comfortable during your visit. If you need any further assistance or have any questions, please feel free to reach out. We’re here to help! I will pass on your feedback directly. Warm regards, Andrew Patient experience

Posted 3 weeks ago

“Excellent care, excellent professionals. Empathic and knowledgeable. A great experience.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you so much for your wonderful feedback! We’re overjoyed to hear that you had a great experience with our team. Empathy and knowledge are at the core of our service, and it’s fantastic to know that this resonated with you. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience

Posted 3 weeks ago

“Very helpful and supportive.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Noah and family, Thank you for your kind feedback! We’re thrilled to hear that you found our team helpful and supportive. Providing a caring and supportive environment is what we strive for, and it’s wonderful to know we’ve made a positive impression on you. If you ever need more assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience

Posted 3 weeks ago

“The appointment was clear and planned out as well as informative . Brilliant”

Helpful Report

Posted 4 weeks ago

Good morning, Nieve and family Thank you for your feedback. We’re delighted to know that your appointment was clear, well-planned, and informative. Ensuring our patients have a seamless experience is so important to us, and it's great to hear that this was reflected in your visit. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We're always here to support you! I’ll make sure to pass on your kind words to the team. Warm regards, Andrew Patient experience.

Posted 4 weeks ago

“Had an appointment with Atholl at the weekend and he did an amazing job to get Spencer to engage in what started out as a difficult situation where he wouldn’t even enter the building. Friendly, patient and a pleasure to meet. Thank you.”

Helpful Report

Posted 1 month ago

Good afternoon, Spencer and family Thank you for your feedback. We’re delighted to hear that Atholl was able to turn the situation around and help you feel more comfortable. His friendly and patient approach is something we truly value, and it’s wonderful to know it made a positive impact on Spencer's and your own experience. If you have any further questions or need assistance down the line, please feel free to reach out. We're always here to support you! I’ll make sure to share your kind words with Atholl and the team. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Every step was explained clearly and why it was happening. Expectations were presented clearly. I Felt comfortable,”

Helpful Report

Posted 1 month ago

Good morning, Dee, Thank you for your wonderful feedback! We’re so glad to hear that every step was clearly explained and that you felt comfortable throughout. It’s our goal to ensure that our patients know what to expect, and we’re thrilled that we met that expectation for you. If you have any other questions or need further assistance in the future, please don’t hesitate to get in touch. We’re always here for you! I’ll be sure to share your positive comments with our team. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Felt extremely comfortable and felt every effort was put into place to make me feel comfortable. Everything was made clear, and exceptions were clear from the start.”

Helpful Report

Posted 1 month ago

Good morning, Dee, Thank you so much for your feedback. We’re thrilled to hear that you felt extremely comfortable and that we effectively communicated everything clearly from the start. Creating a supportive environment for our patients is our priority, and it’s great to know we succeeded in making you feel at ease. If you have any further questions or need assistance in the future, please feel free to reach out anytime. We’re always here to help! I’ll be sure to share your lovely feedback with our team. Warm regards, Andrew Patient experience.

Posted 1 month ago

“Very clear very articulate. Could be relaxed & be myself.”

Helpful Report

Posted 1 month ago

Good morning, Zack and family. Thank you for your feedback. We're so pleased to hear that you found our communication clear and articulate, and that you felt relaxed and able to be yourself during your consultations. Creating a comfortable atmosphere for our patients is a top priority, and it’s wonderful to know we achieved that for you. If there's anything more we can do for you or further questions you may have, please don’t hesitate to reach out. I will pass on your feedback to all those you have worked with. Warm regards, Andrew Patient experience.

Posted 1 month ago

Rainbow Medical is rated 5.0 based on 277 reviews