Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 266 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent video consultation. Thanks.”

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Posted 2 months ago

Good morning, Carolyn, Thank you for your fantastic review! We’re so pleased to hear that you had an excellent video consultation. It’s our goal to provide a seamless experience, and your positive feedback is truly appreciated. Your satisfaction encourages our team to keep delivering high-quality care. If you have any further questions or need assistance, don’t hesitate to reach out. I will pass on your feedback to the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Many thanks to Dr Vilanova, who always listens and responds supportively, giving good guidance.”

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Posted 2 months ago

Good morning, Louise, Thank you for your kind words! We’re thrilled to hear that Dr. Vilanova has provided you with the supportive guidance you need. Listening and being responsive is at the heart of what we do, and it’s wonderful to know that you feel valued in your care. Your feedback truly motivates our team to continue delivering the best experience possible. We’re here for you anytime you need us! I will pass on your feedback directly. Best wishes, Andrew Patient experience.

Posted 2 months ago

“It was clear and straight forward . Diane was very good with my daughter making sure she understood and felt valued”

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Posted 2 months ago

Good afternoon, Nieve and family, Thank you so much for your lovely review! We’re delighted to hear that Diane made such a positive impact on your daughter’s experience. Ensuring that every child feels understood and valued is incredibly important to us, and your feedback reinforces our team's commitment to providing clear and supportive care. We appreciate your kind words and are here whenever you need us! Best wishes, Andrew Patient experience.

Posted 2 months ago

“We are 3 steps into our assessments all of which have gone very well. We have been incredibly impressed with the professionalism,efficiency,excellent service and care we have received. We can't tell you how much we appreciate your help and kindness. Thank you seems so inadequate.”

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Posted 2 months ago

Good afternoon, Bradley, Thank you for your wonderful feedback! It’s fantastic to hear that you’re finding the assessments to be positive experiences. We pride ourselves on delivering professionalism and excellent service, so your appreciation means a lot to us. Our team is dedicated to providing care that truly makes a difference, and your kind words inspire us to keep doing what we love. We’re here for you every step of the way. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Fantastic experience with Rainbow Medical, I can highly recommend! They made my son feel really comfortable and he openly discussed the challenges he faces. Assessment completed and treatment started in record time (less than 4 months); we are very happy with how it all went and with the outcome. Thank you!”

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Posted 2 months ago

Good afternoon, Lewis and family, Thank you for your feedback! We’re so pleased to hear that your son felt comfortable and able to discuss his challenges openly. It’s wonderful that we could complete the assessment and start treatment in such a timely manner. Your satisfaction with the outcome means the world to us, and it’s always our goal to provide the best experience possible. I’ll make sure to share your kind words with our team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Made it a very pleasant experience”

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Posted 2 months ago

Good morning, Ben, Thank you for your feedback! We’re thrilled to hear that your experience with us was so pleasant. Creating a supportive and comfortable environment is at the heart of what we do, and it's wonderful to know we succeeded in making your visit enjoyable. Your kind words motivate us to continue providing the best care possible. I’ll be sure to share your review with our team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“I wasn’t quite sure what to expect when I booked a medical assessment with Dr Vilanova, but the experience truly put me at ease. From the moment I arrived, his calm, friendly demeanour made me feel safe and reassured. He explained every step clearly and asked all the right questions, ensuring that both my physical and mental health concerns were thoroughly addressed. I was really impressed by his ability to combine his clinical expertise with genuine care. Overall, Dr Vilanova’s patient-centred care and empathetic manner turned what could have been a nerve-wracking experience into one that was both supportive and reassuring. confident about the next steps, and I would highly recommend his services to anyone in need of a thoughtful, comprehensive assessment.”

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Posted 3 months ago

Good morning, Sarah, Thank you so much for your feedback. We're thrilled to hear that your experience with Dr. Vilanova put you at ease and that he was able to address both your physical and mental health concerns with clarity and care. It's heartwarming to know that his calm demeanor and empathetic approach made such a positive impact on your assessment experience. We truly strive to provide patient-centered care, and your kind words affirm our efforts. I’ll be sure to pass along your feedback to Dr. Vilanova and the rest of our team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Zuzana was lovely, very kind and easy to talk to. She explained a lot of how the assessments are used in the diagnosis process. My son was able to chat quite confidently with her.”

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Posted 3 months ago

Good morning, Charlie and family Thank you so much for your lovely feedback. We’re delighted to hear that Zuzana's kindness and approachability made such a positive impression on you and your son. It's wonderful to know that she was able to explain the assessments clearly and help him feel confident during the process. Creating a comfortable environment for our patients is a top priority for us. I’ll be sure to share your kind words with Zuzana and the team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Rachel made me feel at such ease which allowed me to really express myself. She allowed me to talk when I wanted and ensured I was comfortable throughout. She explained everything well in a way I was able to understand.”

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Posted 3 months ago

Good morning, Danielle, Thank you for sharing your wonderful feedback. We’re delighted to know that Rachel made you feel at ease and that you had the space to express yourself. It’s so important to us that our patients feel comfortable and understood, and we're glad to hear Rachel communicated everything clearly for you. Your experience is invaluable, and I’ll make sure to pass along your kind words to Rachel and the team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“We have had a fantastic experience of the Rainbow Medical Group. All staff have been highly professional and excellent. The private diagnosis of ADHD for my son has also allowed us to slowly introduce medication slowly so we know the right dose. The diagnosis and medication has had a very positive impact on all of our lives and I am so pleased we didn’t wait years for the NHS diagnosis. Would highly reccommend.”

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Posted 3 months ago

Good morning, Thank you so much for your feedback. We are so glad to hear that your experience with the Rainbow Medical Group has been fantastic. It’s great to know that our team provided the professional support you needed and that the private diagnosis has had such a positive impact on your family’s lives. We completely agree that having the right timeline for diagnosis and treatment can make all the difference. Your recommendation truly means the world to us, and I’ll make sure to share your kind words with the entire team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Dr Josep Vilanova-Godia Was brilliant explained everything in great detail to me. I felt listened to a lot to me that was the most important thing. Answered all my questions i had a lot of them :-) I feel comfortable with my diagnosis of ADHD thanks to Dr Josep Vilanova-Godia.”

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Posted 3 months ago

Good morning, Chelsea, Thank you for your feedback. We’re thrilled to hear that Dr. Vilanova-Godia took the time to explain everything in detail and made you feel listened to. Your comfort and understanding of your diagnosis are incredibly important to us, and it’s great to know that you felt supported throughout the process. I'll be sure to pass along your kind words to Dr. Vilanova and the team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Nadine made my son really comfortable. She was extremely professional.”

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Posted 3 months ago

Good morning, Edward and family, Thank you for your feedback. We're so pleased to hear that Nadine was able to make your son feel comfortable during his visit. Her professionalism and caring approach are truly commendable, and it’s great to know she made a positive impact. I’ll ensure that your kind words reach Nadine and our team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Nadine was very understanding and relatable.”

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Posted 3 months ago

Good morning, Thank you so much for your feedback. We're thrilled to hear that Nadine was understanding and relatable during your experience. Our team is dedicated to making sure everyone feels comfortable and supported, and it's heartening to know that Nadine exemplified that care. Your feedback truly means a lot to us, and I’ll be sure to pass on your kind words to her. Best wishes, Andrew Patient experience.

Posted 3 months ago

“I have found it a straight forward process, Diane Benstead was very clear and put me at ease,”

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Posted 3 months ago

Good morning, Dee, Thank you for your kind words. We’re delighted to hear that your experience was straightforward and that Diane was able to put you at ease. Ensuring our patients feel comfortable and informed is a top priority for us. I will make sure to share your feedback with Diane and the team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Nadine was so lovely ☺️ and so helpful, she made us all feel at ease. She was absolutely brilliant with Joshua and he talked away freely to her.”

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Posted 3 months ago

Good afternoon, Joshua and family, Thank you so much for your feedback! We are thrilled to hear that Nadine made you all feel at ease during your visit. It's wonderful to know that she created a comfortable environment where Joshua felt free to express himself. Supporting families and fostering open communication is what we aim for at Rainbow Medical. I will be sure to share your kind words with Nadine and the rest of our team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Dr Josep Vilanova-Godia was very professional & very understanding about my daughters needs. I was very impressed & would definitely recommend this service to anyone in the future.”

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Posted 3 months ago

Good afternoon, Sophie and family Thank you for your feedback. We are delighted to hear that Dr. Vilanova was professional and understanding towards your daughter’s needs. It’s always our goal to provide compassionate care, and your kind words reassure us that we’re achieving that. We appreciate your recommendation. I will make sure to share your comments with Dr. Vilanova and the rest of our team. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Diane is fantastic, makes you feel really welcome and relaxed and is very friendly.”

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Posted 3 months ago

Good morning, Thank you for your feedback. We're so glad to hear that Diane made you feel welcome and relaxed during your visit to Rainbow Medical. Creating a friendly and comfortable environment is what we strive for, and your feedback reassures us that we’re on the right track. We appreciate you taking the time to share your thoughts. I will pass on your feedback directly to Diane today. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Made me feel human, for the first time ever. My ice begins now thanks to you. Would recommend to anyone.”

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Posted 3 months ago

Good morning, Thank you for sharing your heartfelt experience with us. We are truly touched to hear that you felt seen and valued during your time at Rainbow Medical. Making our patients feel human and understood is at the core of what we do, and knowing that we could contribute to your journey means the world to us. Thank you for your recommendation—we’re here for you every step of the way! I will pass on your feedback to all those you have worked with. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Excellent”

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Posted 3 months ago

Good morning Ethan, Thank you for your feedback We’re thrilled to hear that you had an excellent experience at Rainbow Medical. Your support energises our team and drives us to maintain the high standards we set for ourselves. We appreciate you taking the time to share your thoughts. I will pass on your feedback to all those you have worked with. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Supportive, engaging and efficient. Thank you”

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Posted 3 months ago

Good morning, Thank you so much for your kind words! We’re delighted to hear that you found our team at Rainbow Medical to be supportive, engaging, and efficient. It’s our goal to provide the best experience possible, and your feedback truly motivates us to keep up the hard work. Best wishes, Andrew Patient experience.

Posted 3 months ago

Rainbow Medical is rated 4.9 based on 266 reviews