Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 266 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an excellent, first class experience with Nadine. She instantly made us feel at ease, especially my son who was undergoing the adhd assessment. We we're so impressed by her professionalism,knowledge and warm & caring demeanor . My son felt very at ease with her and is considering having some councelling sessions with her which speaks volumes. We thought she was wonderful and we can't thank her enough. Our experience with everyone we have come into contact with has been exemplary.”

Helpful Report

Posted 2 months ago

Good morning, Bradley and family, Thank you so much for your thoughtful feedback. We’re overjoyed to hear about your excellent experience with Nadine. It’s wonderful to know that her professionalism and warm demeanor helped put your son at ease during his ADHD assessment. Knowing that he is considering counseling sessions with her truly speaks volumes about the comfort and rapport she builds with her patients. We’re also pleased that your overall experience with our team has been exemplary. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to support you! I’ll make sure to share your kind words with Nadine and the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Excellent service from start to finish. All clinicians we have seen have been professional and friendly putting my daughter at ease. Great communication throughout also.”

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Posted 2 months ago

Good morning, Thank you so much for your wonderful review! We’re delighted to hear that your experience with us was excellent from start to finish. It’s fantastic to know that our clinicians were able to make your daughter feel at ease while maintaining a professional and friendly atmosphere. Great communication is essential, and we’re glad it shone through during your visits. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help! I will ensure your kind words are shared with the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“I was initially quite anxious at the thought of a 2 hour assessment, and whether I would be able to recall specifics from childhood, but Diane made me feel at ease immediately. She was friendly, patient, and asked thoughtful questions that helped guide my memory without ever feeling leading or suggestive. This helped me reflect more clearly on my experiences, and I felt listened to and understood throughout. What could have felt like a daunting process turned out to be a really validating and supportive conversation.”

Helpful Report

Posted 2 months ago

Good morning, Paul, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Diane was able to put you at ease during your assessment. It’s wonderful to know that her approach helped you feel listened to and understood, turning what could be a daunting process into a validating conversation. We truly strive to create a supportive environment for our patients, and your feedback reassures us that we're on the right path. If you have any further questions or need assistance down the line, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to the team after lunch. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Everything was very well explained and easy to understand. Would recommend”

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Posted 2 months ago

Good morning, Chloe and family, Thank you so much for your feedback. We’re thrilled to hear that everything was well explained and easy to understand during your visit. Your recommendation means a lot to us, as our goal is to ensure that all our patients are well-informed and feel supported. If you have any other questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to those you have worked with. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Our experience has been a very positive one. Everyone has been very helpful, kind and understanding. Everything has been fully explained evry step of the way. Rachel was great with my daughter and explained everything to her. Thank you.”

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Posted 2 months ago

Good morning, Thank you so much for your feedback. We’re thrilled to hear that your experience with us was positive, and that our team was able to provide the help and understanding you needed. It’s fantastic to know that Rachel made a great connection with your daughter and explained everything clearly. Your kind words mean a lot to us! If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help! I will pass your feedback along to Rachel and the rest of the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“I felt comfortable and at ease, it made me feel hopeful :)”

Helpful Report

Posted 2 months ago

Good morning, Thank you so much for your lovely review! We’re thrilled to hear that you felt comfortable and hopeful during your visit. Creating a supportive and uplifting environment for our patients is our top priority, and it’s wonderful to know we achieved that for you. If there's anything else you need or any further questions you have, please don’t hesitate to reach out. We’re always here to support you! I will pass on your feedback to the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Super friendly, felt like was being listened too and explained things very well.”

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Posted 2 months ago

Good afternoon, Kayleigh, Thank you for your kind words! We’re delighted to hear that our team made you feel listened to and that the explanations were clear and helpful. It’s our priority to create a friendly and welcoming environment, and we’re thrilled that you experienced that during your visit. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! I’ll make sure to share your lovely feedback with the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Patrycja, really made Charlie feel safe, and I think he communicated with her well. She was friendly and professional. Made us feel relaxed and confident about leaving Charlie with her.”

Helpful Report

Posted 2 months ago

Good morning, Charlie and family, Thank you for your feedback. We’re so pleased to hear that Patrycja made you feel safe and comfortable. It’s great to know that her friendly and professional demeanor helped you feel relaxed and confident in our care. Your trust is incredibly important to us, and we’re glad we could provide that reassurance. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here for you! I’ll be sure to share your kind feedback with Patrycja. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Straightforward discussion and outcome as per my needs”

Helpful Report

Posted 2 months ago

Good morning, Jack, Thank you for your feedback. We’re pleased to hear that you had a straightforward discussion and found the outcome to be exactly what you needed. Our goal is always to cater to the unique needs of our patients, and it’s fantastic to know we succeeded in your case. If you have any further questions or need assistance down the line, please don’t hesitate to reach out. We’re always here to help! I will be sure to pass on your feedback. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Had a really positive experience with Dr V, I finally feel like I am understood. There were areas he was instantly able to support. I literally went home feeling relief that I am now on a new journey of support after my confirmed diagnosis.”

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Posted 2 months ago

Good morning, Thank you so much for sharing your positive experience with Dr. Vilanova! We’re thrilled to hear that you felt understood and supported. It’s truly our goal to provide a compassionate space for our patients, and we’re so glad that you left feeling relieved and ready to embark on your new journey of support. If you have any questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you every step of the way! I will pass on your feedback to Dr Vilanova this morning. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Very thorough and knowledgable also very friendly, always a pleasure and comfortable experience for my daughter thank you so much”

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Posted 2 months ago

Good morning, Neveyah and family, Thank you so much for your lovely review! We’re delighted to hear that you and your daughter had such a positive experience with us. Our team strives to be thorough and friendly, and it’s wonderful to know we made your visit comfortable. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re always here for you! I’ll be sure to share your kind words with the team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Grace was very understanding and made the whole experience very good. The question were very clear which made the easier for us.”

Helpful Report

Posted 2 months ago

Good morning, Dee, Thank you for taking the time to share your experience! We’re so glad to hear that Grace was understanding and made your visit enjoyable. Clear communication is key to us, and it’s great to know that the questions were straightforward and easy for you. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to support you! I will make sure to share your kind words with Grace. Best wishes, Andrew Patient experience.

Posted 2 months ago

“The overall experience was very good, Dylan was very understanding and put us at ease. Made the questions clear, and if we didn’t understand he reworded to make it easier.”

Helpful Report

Posted 2 months ago

Good morning, Dee, Thank you so much for your wonderful feedback! We’re delighted to hear that Dylan was able to put you at ease and ensure that everything was clear during your experience. It’s our goal to provide understanding and supportive care, and we’re thrilled to know that Dylan succeeded in making your visit comfortable. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback directly to Dylan this morning. Best wishes, Andrew Patient experience.

Posted 2 months ago

“The Rainbow Medical team have been fantastic with our journey so far. Very helpful. Very understanding and just put this experience at ease. Diane was amazing with my son, very patient and made it very comfortable. Thank you 🙂”

Helpful Report

Posted 2 months ago

Good morning Logan and family, Thank you so much for your feedback. We’re thrilled to hear that the Rainbow Medical team has made your journey so comfortable and that Diane was able to provide such patient and understanding support to your son. Creating a positive experience for families is our mission, and it’s heartwarming to hear that we succeeded with you. If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to the team this morning. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Very happy please with this service and for help me”

Helpful Report

Posted 2 months ago

Good morning, Andrew, Thank you so much for your feedback! We’re delighted to hear that you are very happy with our service and that we could assist you. Your satisfaction is what drives us, and it’s rewarding to know we met your expectations. If you need anything else or have further questions, please don’t hesitate to reach out. We’re always here to help! Best wishes, Andrew Patient experience.

Posted 2 months ago

“Nadine was absolutely wonderful. She made my little boy, Harry, feel so comfortable and at ease. Her calming and open persona allowed him to really open up to her about some of his behaviours and why he acted in certain ways. I can't thank Nadine enough for her support toward both me and Harry. Thank you Nadine 😊”

Helpful Report

Posted 2 months ago

Good morning, Harry, Thank you so much for your feedback. We’re absolutely thrilled to hear that Nadine was able to make Harry feel comfortable and help him open up about his feelings. Creating a supportive environment for both children and parents is what we aim for at Rainbow Medical, and your kind words means a lot to us. If there's anything else we can do for you and Harry in the future, please don’t hesitate to reach out. We're always here to support you both! Best wishes, Andrew Patient experience.

Posted 2 months ago

“Very good experience and service.”

Helpful Report

Posted 2 months ago

Good afternoon, Ethan, Thank you so much for your kind words! We’re thrilled to hear that you had a very good experience with our service at Rainbow Medical. Your satisfaction is our top priority, and it’s rewarding to know that we met your expectations. If you need anything or have any questions in the future, please don’t hesitate to reach out. We’re always here to help! Best wishes, Andrew Patient experience.

Posted 2 months ago

“I Would recommend using Rainbow medical to anyone”

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Posted 2 months ago

Good afternoon, James, Thank you so much for your glowing recommendation! We truly appreciate your kind words about Rainbow Medical. It means a lot to us to know that you would recommend our services to others. Your trust and support motivate us to continue providing excellent care and service. If you have any questions or need assistance in the future, please feel free to reach out. We're here for you! Best wishes, Andrew Patient experience.

Posted 2 months ago

“Exceptional service from the very start from Rainbow Medical. Dr Vilanova Made me feel so comforted, listened to, and gave me real hope for treatment. Still ongoing but I couldn’t fault anything so far. Thanks so much!”

Helpful Report

Posted 2 months ago

Good afternoon, Hollie, Thank you so much for your feedback! We’re delighted to hear that Dr. Vilanova has made you feel comforted and listened to during your treatment journey. Providing hope and support is what we strive for, and it’s encouraging to know that you felt this from the very start. Your kind words mean a lot to our entire team and inspire us to keep delivering top-notch care. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here for you every step of the way! Best wishes, Andrew Patient experience.

Posted 2 months ago

“Nadine was truly outstanding. We felt listened to and acknowledged. She understood our concerns so well and shared her knowledge and the assessment process in a very clear, positive, helpful and child friendly way. She was a balm to what have been stressful and anxious times.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you so much for your wonderful feedback! We’re thrilled to hear that Nadine was able to provide the support and understanding you needed during this time. Creating a positive and child-friendly environment is our top priority, and it’s heartening to know that her approach brought you some comfort amidst the challenges. Your appreciation truly motivates our team to continue striving for excellence in patient care. If you have any other questions or require further assistance, please don’t hesitate to reach out. I will make sure to share your kind words with Nadine. Best wishes, Andrew Patient experience.

Posted 2 months ago

Rainbow Medical is rated 4.9 based on 266 reviews