Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 271 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you for your feedback. We’re thrilled to hear that you had a great experience with us! It’s always our goal to ensure that our patients feel supported and well cared for throughout their time with us. Your kind words truly motivate our team. I will make sure to share your positive feedback with everyone involved. Take care! Best wishes, Andrew Patient experience.

Posted 4 months ago

“Fast and efficeint, appointments were made quickly”

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Posted 4 months ago

Good afternoon, Thank you for your feedback. We’re delighted to hear that you found our appointment process to be fast and efficient. Our team's commitment to providing timely and effective service is a priority, and we’re glad it made a positive impression on you. I will pass on your feedback to all those you have worked with. Best wishes, Andrew Patient experience.

Posted 4 months ago

“Fast, friendly and thorough service!”

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Posted 4 months ago

Good morning, Thank you for your feedback. We’re thrilled to hear that you experienced fast, friendly, and thorough service during your pathway. Our team works hard to ensure that every patient feels valued and well taken care of, so your feedback is truly rewarding. I will be sure to pass on your feedback to everyone on Monday. Best wishes, Andrew Patient experience.

Posted 4 months ago

“I have had good experiences with Rainbow Medical and was very happy to meet the wonderful team and I will definitely recommend all family and friends”

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Posted 4 months ago

Good afternoon, Thank you for your wonderful review! We’re thrilled to hear that you had such positive experiences with our team at Rainbow Medical. Your recommendation to family and friends means the world to us! Creating a welcoming environment where patients feel valued is our mission, and it’s heartwarming to know we’ve succeeded in your case. If you have any further questions or need assistance, please feel free to reach out anytime. We’re always here to help! I’ll be sure to share your kind words with the entire team. Best wishes, Andrew Patient experience.

Posted 2 months ago

“Very nice person He made me feel at ease And gave me great advice”

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Posted 4 months ago

Good morning Ben, Thank you for your feedback. We’re thrilled to hear that you felt at ease during your visit and found our staff and Dr Vilanova to be friendly and helpful. Making our patients feel comfortable is very important to us, and it’s great to know you received valuable advice. If you need any more assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback! Best regards, Andrew Patient experience.

Posted 4 months ago

“The doctor was very good at providing information and did listen to our concerns regarding medication and other issues my daughter is having.”

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Posted 5 months ago

Good morning Maddison and family, Thank you for your kind words! We're delighted to hear that you found our doctor informative and attentive to your concerns regarding your daughter's health. Listening to our patients is fundamental to us, and it’s uplifting to know that you felt heard and supported during your visit. If you have any more questions or need assistance in the future, please feel free to reach out. I will be sure to share your feedback with the team! Take care, Andrew Patient experience.

Posted 5 months ago

“Couldn’t ask for better people to get us through this difficult time very professional and not intimidating just nice people that actually care”

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Posted 5 months ago

Good morning Rowan and family, Thank you so much for your kind words! We're truly grateful to hear that you felt supported during this challenging time. Our team strives to create a professional yet welcoming environment, and it’s heartwarming to know you experienced that care firsthand. I will pass on your feedback directly to those you have worked with. Take care, Andrew Patient experience.

Posted 5 months ago

“Great Doctor”

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Posted 5 months ago

Good morning Max, Thank you for your feedback We’re so glad to hear that you had a great experience with our doctor, Dr Vilanova. Your trust and satisfaction are our top priorities, and it’s wonderful to know that we could meet your expectations. If you ever have any questions or need further assistance, don’t hesitate to reach out. I will pass on your feedback directly. Best wishes, Andrew Patient experience.

Posted 5 months ago

“Diane was absolutely lovely she made me feel at ease knowing I have anxiety i was very comfortable. She explained everything in great detail to me !! This helped me even more to understand things.”

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Posted 5 months ago

Good afternoon Chelsea, Thank you so much for your wonderful feedback! We’re thrilled to hear that Diane was able to make you feel comfortable and at ease during your visit. Providing a supportive environment, especially for those with anxiety, is very important to us, and it’s great to know that her detailed explanations helped you understand everything better. If you have any further questions, please don’t hesitate to reach out. I will pass on your feedback directly to Di today. Best wishes, Andrew Patient experience.

Posted 5 months ago

“I would strongly recommend Rainbow Medical to anyone needing professional advice and support. We couldn't have asked for more. Thank you to the whole team.”

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Posted 5 months ago

Good afternoon Lucy, Thank you for your review! We are so glad to hear that you found our team at Rainbow Medical to be professional and supportive. Your recommendation means the world to us, and we’re thrilled we could meet your expectations. If you ever need assistance in the future, please don’t hesitate to reach out. Best wishes, Andrew Patient experience.

Posted 5 months ago

“Rachel was wonderful especially as she was unexpectedly faced with three extra family members in her consulting room!! Rachel is warm friendly and professional, putting everyone at ease. We had travelled some distance to be there and were a little early, it would have been nice to have been shown to a waiting room rather than standing outside but we appreciate that this is the nature of the building which is on several floors and has a secure front door. Not sure how this could be overcome but it was our first visit and it was a little unnerving. Perhaps a little more information about what to do on arrival at the building would be helpful. Everything else was excellent including being booked in very quickly for the next appointment.”

Helpful Report

Posted 5 months ago

Good afternoon, and thank you for your kind review! We are so pleased to hear that Rachel was able to make everyone feel comfortable. It's wonderful to know she brought warmth and professionalism to your visit. We also appreciate your input regarding the waiting area. We understand that arriving at a new place can feel unsettling, especially when navigating multiple floors. Your suggestion for clearer arrival information is very helpful, and we will work on finding ways to enhance that experience for future visitors. Our website is being updated with information in this regard. We look forward to seeing you again at your next appointment. Take care, Andrew Patient experience.

Posted 5 months ago

“Dylan was very good at his job. He explained everything precisely, even the words I didn't understand. The only problem I had was the time that was given. We were told it would be 2 & half hours but it was infact 3 hours & you do need to explain this to future customers.”

Helpful Report

Posted 5 months ago

Good morning Sophie and family, Thank you for taking the time to share your experience with us! We’re delighted to hear that Dylan provided such clear explanations and made your visit comfortable. We strive to ensure our staff communicates effectively, and it’s great to know he succeeded in doing so. We also appreciate your feedback regarding the timing. The Autism Diagnostic interview is a 2.5 hour interview and that's how long it usually takes, but it looks like yours overran. If you have any more suggestions or need further assistance, please don’t hesitate to let us know. Take care, Andrew Patient experience.

Posted 5 months ago

“We all was very impressed with Grace. Grace was very understanding, knew exactly how my daughter was feeling & she explained everything. Nothing was too much trouble for her. There needs to be more people like Grace in this world.”

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Posted 5 months ago

Good morning Sophie and family, Thank you so much for your lovely review! We’re thrilled to hear that Grace made such a positive impact during your visit. Her understanding nature and willingness to help truly embody the values we strive for at Rainbow Medical. It’s heartwarming to know that she was able to connect with your daughter and provide the support needed. Rest assured, I will share your kind words with Grace and the entire team. Take care, Andrew Patient experience.

Posted 5 months ago

“I was so happy to find professional people in this hard moment for me.”

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Posted 6 months ago

Good afternoon Giorgi and family, Thank you for your heartfelt review. We truly appreciate your recognition of our professionalism during this challenging time for you. Our team is dedicated to providing support and guidance, and it warms our hearts to know that we could make a positive difference for you. We’re here for you every step of the way. I will pass on your feedback to all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“as always from start to finish,our experience has been great. Andrew is very helpful and always polite and efficient.”

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Posted 6 months ago

Good afternoon, Thank you for your kind words. We’re delighted to hear that your experience has been great from start to finish. Andrew (that's me :) )truly embodies our commitment to helpfulness, politeness, and efficiency, so it's wonderful to know that he made a positive impact during your visit. If there's anything else you need in the future, please don’t hesitate to reach out. I will pass on your feedback to all the clinicians you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Professional and efficient service throughout the full process. Any questions and query’s were answered very quickly and professionally.”

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Posted 6 months ago

Good afternoon Laura, Thank you for your feedback. We’re delighted to hear that you found our service professional and efficient throughout your experience. Our team is dedicated to addressing any questions or queries promptly, so it’s great to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. I will pass on your feedback to all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“i’m still having regular sessions, but the improvements that I’ve made since starting the sessions has been amazing”

Helpful Report

Posted 6 months ago

Good morning, Thank you for your feedback. It’s wonderful to hear about the amazing improvements you've experienced since starting your sessions. We're committed to supporting you on your journey, and it’s encouraging to know that our efforts and your efforts are making a difference. If there's anything more we can do for you, please feel free to reach out. I will pass on your feedback to all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Quick access to excellent professional support and advice.”

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Posted 6 months ago

Good morning Gwendoline, Thank you so much for your wonderful review! We’re thrilled to hear that you found our support and advice excellent. Our team strives to provide timely and effective assistance, and your feedback truly validates our efforts. If you have any more thoughts or if there's anything we can assist you with, please feel free to get in touch. I will pass on your feedback directly to Dr Vilanova and all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Grace is so calm and caring with an amazing way of talking to my son”

Helpful Report

Posted 6 months ago

Good morning, Thank you for sharing your feedback. We're so pleased to hear that Grace's calm and caring approach made a positive impression on your son. Building a comforting environment is what we strive for at Rainbow Medical, and it's heartwarming to know that we succeeded during your visit. If there's anything more we can do for you or if you have any other thoughts to share, please feel free to reach out. Take care, Andrew Patient experience.

Posted 6 months ago

“We had a very positive experience. We finally felt listened to.”

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Posted 6 months ago

Good afternoon, Thank you so much for sharing your experience! We are delighted to hear that you felt listened to during your time with Rainbow Medical. Ensuring our patients feel heard and valued is central to our approach, and your feedback reinforces that we're on the right track. If there's anything else we can assist you with, or if you have further thoughts to share, please don’t hesitate to reach out. Take care, Andrew Patient experience.

Posted 6 months ago

Rainbow Medical is rated 4.9 based on 271 reviews