Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 271 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, very good.”

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Posted 6 months ago

Good morning, Thank you for your kind feedback! We are thrilled to hear that you had a very good experience with Rainbow Medical. Providing great service is our top priority, and it’s rewarding to know that we've met your expectations. If there's anything more we can do for you or if you have any questions, please don’t hesitate to reach out. I will pass on your feedback to those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Excellent, way exceeds anything I have come across before.”

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Posted 6 months ago

Good morning, Thank you so much for your feedback. We’re overjoyed to hear that your experience with Rainbow Medical has exceeded your expectations. Our team strives to provide exceptional care and support, and it’s incredibly rewarding to know that we’ve made such a positive impact on your journey. I will pass on your words to Dr Vilanova and the rest of the team today. If there’s anything more we can do for you or if you have any questions, please don't hesitate to reach out. Warm regards, Andrew Patient experience.

Posted 6 months ago

“As always a great session with Sebrina. L really has come on since starting her sessions with Rainbow Medical. She still has down days but more up now. Always looking forward to the sessions with Serbrina as it helps her to having a listening ear and her coping strategies. Thank you to all”

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Posted 6 months ago

Good afternoon Landon and family, Thank you for your wonderful feedback! We’re thrilled to hear that Landon is making such great progress with Dr Turner. It's heartening to know that her sessions have provided a listening ear and effective coping strategies during both the ups and downs. We're committed to supporting her growth and well-being every step of the way. Your kind words mean a lot to us, and we look forward to continuing this journey together. If there's anything more we can do for you and Landon, please don't hesitate to reach out. Take care, Andrew Patient experience.

Posted 6 months ago

“really pleased with our experience of Rainbow Medical so far; efficient, professional and friendly service. I would suggest that there be some sinage or instruction ahead of arriving at the office in Leicester. We were buzzed in to the building and did not know where to go and had to find someone to ask”

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Posted 7 months ago

Good afternoon Jack and family, Thank you for sharing your experience with us! We’re delighted to hear that you found our service to be efficient, professional, and friendly. Your feedback regarding the signage and instructions is invaluable, and we will certainly take it into consideration to improve the experience for our visitors. We want everyone who arrives at our office to feel welcome and know exactly where to go. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to seeing you again! Take care, Andrew Patient experience.

Posted 7 months ago

“Dr Vilanova listened well to Ava’s feedback and worked with us to find a solution. He was also able to monitor Ava’s behaviour during the video call at a different time of day to when they’d spoken previously and was able to see how she interacted and from that, could make helpful suggestions.”

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Posted 7 months ago

Good morning Ava and family, Thank you for taking the time to share your experience. We're thrilled to hear that Dr. Vilanova was able to listen to your feedback and provide the support you needed. His ability to adapt and monitor Ava's behaviour during the video call reflects our dedication to personalised care. It's rewarding to know that you found his suggestions helpful. Your comfort and progress are our primary goals, and we appreciate your trust in us. If you have any further questions or need additional support, please don’t hesitate to reach out. Take care, Andrew Patient experience.

Posted 7 months ago

“To find I have adult womens ADHD so late in life was a huge relief. Then the grief hit a bit hard, I'm going through that now. I also like my quirky side, my true self is out. It's like being reborn.. But this would never have happened without Dr Villanova. His constant support is helping me through. I feel so much gratitude and gratefulness for his continued support. I feel safe in his care. Thank you. Lorraine”

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Posted 7 months ago

Good morning Lorraine, Thank you so much for your feedback. We are so glad to hear that your ADHD diagnosis has brought you relief and allowed your true self to shine. It’s completely normal to experience a mix of emotions during this journey, and it’s wonderful to know that you feel supported by Dr. Vilanova. Your safety and well-being are our top priorities, and we're here for you every step of the way. We sincerely appreciate your gratitude and are honoured to be a part of your journey. If you need anything further, please don't hesitate to reach out. Take care, Andrew Patient experience.

Posted 7 months ago

“Immediately felt comfortable in the 1st step setting. It's so reassuring to be listened to and helpful guidance given. We've felt supported every step of the way so far and can't see this changing. Thank you!”

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Posted 7 months ago

Good morning Daniel and family, Thank you for your kind words. We are so pleased to hear that you felt comfortable during your first visit and that our team truly listened and was able to provide you with the support and helpful guidance you needed. It's wonderful to know that you feel supported every step of the way. We truly appreciate your trust in us and are here for you whenever you need assistance. Take care, Andrew Patient experience.

Posted 7 months ago

“Thank you to each and every one of you who has helped with Arjuns assessment. Pav, Dr V. , Diane It has been a difficult time, but we feel better now with all your help. A big thank you to Andrew, who has always been on the phone to help. and Rob x”

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Posted 7 months ago

Good afternoon Arjun and family, Thank you so much for your heartfelt feedback! We are truly grateful for your kind words and delighted to hear that Arjun's assessment has been a positive experience for you. It's wonderful to know that Pav, Dr. Vilanova, Diane, Andrew (Me), Rob, and the rest of our team were able to support you during this challenging time. Your appreciation means the world to us, and we are committed to providing continued assistance and care. If you need anything further, please don’t hesitate to reach out. Take care, Andrew Patient experience.

Posted 7 months ago

“As with previous experiences to date this was excellent. A warm, empathetic and knowledgeable person who we found easy to talk to. I’m happy about the next steps involving a trial of medication but my family are looking for more reassurance which I am confident they will get.A seamless experience to date .”

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Posted 7 months ago

Good afternoon Marc-Michael, Thank you so much for leaving us feedback. We are thrilled to hear that your recent experience with us was excellent and that you found our staff to be warm, empathetic, and knowledgeable. We strive to provide a seamless and reassuring experience for all of our patients, and we are glad that we have been able to meet your expectations so far. We understand that your family is looking for more reassurance, and we want to assure you that we are here to address any concerns they may have. Rest assured, our team is dedicated to providing the highest level of care and support throughout the trial of medication and beyond. We are grateful for your trust in Rainbow Medical. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. I will pass on your feedback to all those you have worked with. Take care Andrew Patient experience.

Posted 7 months ago

“Always an excellent service. Dr Vilanova is compassionate, understanding, and never fails to make me feel I had a very supportive and helpful consultation.”

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Posted 7 months ago

Thank you so much for taking the time to leave us feedback. It's wonderful to hear that you have always received excellent service from us. We strive to provide compassionate and understanding care to all our patients, and Dr. Vilanova is truly an exceptional physician. We're delighted to hear that you felt supported and found your consultation to be helpful. Thank you once again for your kind words. I will pass on your feedback to Dr Vilanova. Take care Andrew Patient experience

Posted 7 months ago

“Another great session with Serbrina. My daughter always looks forward to speaking with her and feels loads better when session is finished.”

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Posted 7 months ago

Good afternoon Landon and family, We're thrilled to hear that your daughter had a great session with Dr Turner. It's lovely to hear that she looks forward to speaking with Dr Turner and feels better after each session. Dr Turner is truly dedicated to providing the best care and support to her patients, and your feedback validates her efforts. Thank you once again for taking the time to share your positive experience. Take care Andrew Patient experience.

Posted 7 months ago

“I think Grace was very understanding throughout the meeting and guided the process in a professional manner.”

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Posted 7 months ago

Good afternoon Alexander, Thank you so much for giving Rainbow Medical a stellar 5-star rating! We truly appreciate your kind words and positive feedback. We are delighted to hear that your experience with our team, particularly with Grace, was exceptional. Her professionalism and understanding nature are key aspects that we value in our staff, and it's fantastic to know that she guided the process seamlessly. Once again, thank you for choosing Rainbow Medical. We strive to provide top-notch service and it's rewarding to know that we met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Take care Andrew Patient experience.

Posted 7 months ago

“Andrew had two consultations in Oxford and one in Leicester. Both were conducted in a friendly and informative manner. Completed by Ray Marshall for Andrew Rowe.”

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Posted 7 months ago

Good morning Andrew and family, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback. We are delighted to hear that you found our consultations in Oxford and Leicester to be friendly and informative. Providing excellent and helpful service to our patients is our top priority. Once again, we appreciate your kind words. I will pass on your feedback to all those you have worked with on your journey. Take care Andrew Patient experience.

Posted 7 months ago

“Ever since my first communion with Rainbow Medical I've received nothing but support. Any queries/questions were answered very quickly and because of that I gained an instant trust to know I had great support when ever I needed it.”

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Posted 7 months ago

Good morning, Aaron, We appreciate your feedback and are thrilled to hear about your positive experience. Your kind words about our prompt response to your questions will be passed to all the team members you have worked with. Building trust is crucial to us, and we are delighted to know that you have felt confident in us throughout your journey. Thank you once again for choosing Rainbow Medical, and please do not hesitate to reach out if you require any further assistance. Take care. Andrew Patient experience

Posted 7 months ago

“Grace was kind, patient and understanding. She put me fully at ease and listened to all my concerns.”

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Posted 8 months ago

Good morning Joanne, We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We would especially like to express our gratitude for your kind words about Grace. It pleases us to know that she provided you with exceptional care. Grace is indeed a kind, patient, and understanding professional who takes great pride in ensuring her patients feel at ease. Your feedback reinforces our belief in the importance of attentive listening and addressing all concerns. I will pass on your feedback to Grace when I speak to her later this morning. Take care Andrew Patient experience.

Posted 8 months ago

“As always, its such a pleasure to speak with Dr Josep Vilanova. Always smiling and helpful.”

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Posted 8 months ago

Good morning James and family, Thank you so much for taking the time to leave us feedback. It's such a pleasure to hear that you had a positive experience speaking with Dr. Vilanova. His constant smile and helpful nature truly make a difference. We are fortunate to have him on our team. I will be speaking to Dr Vilanova this morning and I will pass on your words. Take care Andrew Patient experience.

Posted 8 months ago

“Always good experience with Dr Joseph very nice man thank you”

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Posted 8 months ago

Good morning Karl, Thank you so much for your positive feedback of Rainbow Medical. We truly appreciate your kind words. We're thrilled to hear that you have had a good experience with Dr. Vilanova and find him to be a 'very nice man'; at Rainbow Medical, we think he is too. Thank you once again for taking the time to share your thoughts. I will pass on your feedback to Dr Vilanova when I speak to him on Monday. Take care Andrew Patient experience.

Posted 8 months ago

“Dr Vilanova is excellent, he listens with me as the patient at the hear of the conversation. Abosultely wonderful.”

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Posted 8 months ago

Good morning Mitesh, We really appreciate your kind words and feedback. We're thrilled to hear that you had an excellent experience with Dr. Vilanova. Your comment, "Dr. Vilanova is excellent, he listens with me as the patient at the heart of the conversation. Absolutely wonderful," truly makes our day! Thank you once again for your wonderful feedback and for choosing Rainbow Medical. I will pass on your feedback to Dr Vilanova. Take care Andrew Patient experience.

Posted 8 months ago

“Diane was fantastic and so patient with our daughter! Thank you so much xx”

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Posted 8 months ago

Good morning Harriett and family, Thank you so much for your 5-star rating of Rainbow Medical! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're especially delighted to know that Diane was 'fantastic' and patient with your daughter. We strive to provide exceptional service to all our patients, and it's heartwarming to hear that we were able to meet your expectations. Thank you once again for your kind words and for choosing Rainbow Medical. I will pass on your feedback to Di this morning. Take care Andrew Patient experience.

Posted 8 months ago

“Very good”

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Posted 8 months ago

Good morning, Thank you for your feedback. I'll pass on your kind words to those you have been working with. Every bit of feedback we get from patients helps us see what we are doing right and what we could do better. Thank you. Take care Andrew Patient experience.

Posted 8 months ago

Rainbow Medical is rated 4.9 based on 271 reviews