Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 271 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 3 months ago

Good morning Ethan, Thank you for your feedback We’re thrilled to hear that you had an excellent experience at Rainbow Medical. Your support energises our team and drives us to maintain the high standards we set for ourselves. We appreciate you taking the time to share your thoughts. I will pass on your feedback to all those you have worked with. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Supportive, engaging and efficient. Thank you”

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Posted 3 months ago

Good morning, Thank you so much for your kind words! We’re delighted to hear that you found our team at Rainbow Medical to be supportive, engaging, and efficient. It’s our goal to provide the best experience possible, and your feedback truly motivates us to keep up the hard work. Best wishes, Andrew Patient experience.

Posted 3 months ago

“This was a good experience for me. Grance met us at the door. She was open and profesisonal, unhurried and kept to the time schedule. The experience was as I had ben led to expec, an assessment but with soms pace to reflec.”

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Posted 3 months ago

Good afternoon Brian, Thank you for your feedback. We’re glad to hear that you had a positive experience at Rainbow Medical and that Grace was able to provide you with the open and professional support you needed. It’s essential for us to create an environment where our patients feel unhurried and valued. Your acknowledgment of the pacing during your assessment truly means a lot to us. Best wishes, Andrew Patient experience.

Posted 3 months ago

“We as a family have had such a positive experience with Rainbow medical and would recommend them to anyone struggling with their mental health. Dr Joseph and all the team are wonderful!!”

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Posted 3 months ago

Good afternoon Adam and family, Thank you for your Feedback. We are thrilled to hear about your positive experience with Rainbow Medical. It’s heartwarming to know that Dr. Vilanova and our entire team have been able to provide the support you needed. Your recommendation means the world to us and truly embodies the caring approach we strive for. We are always here for you, and we look forward to continuing to support your mental health journey. Best wishes, Andrew Patient experience.

Posted 3 months ago

“Life was a complete struggle knowing my daughter had so many adhd and autism symptoms. We had been back and forward to gp with my daughter who had already referred her to CAMHS but with an approximate wait time of 4-5 years for a diagnosis and a daughter who has self harming, I contacted my solution well-being/Rainbow medical who have been an absolute god send from the very first contact! Thanks to them my daughter has a diagnosis of both Autism and ADHD which she is now being medicated for this has been life changing!! Do not wait on nhs waiting lists and let your child suffer contact online for an amazing caring and professional service”

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Posted 3 months ago

Good afternoon, Thank you for sharing your heartfelt experience with Rainbow Medical. We are truly overjoyed to hear that our team has made such a positive impact on your daughter's journey. It's our mission to provide compassionate care and effective solutions, especially in challenging situations. Knowing that your daughter now has a diagnosis and the support she needs is incredibly rewarding for us. We appreciate your trust in our services and your willingness to encourage others to reach out rather than wait in frustration. Your kind words inspire us to keep doing what we do best. Wishing you and your daughter all the best on this new path. Warm regards, Andrew Patient experience.

Posted 3 months ago

“My experience with Rainbow Medical was amazing, the physiatrist we met was professional and friendly. The advice and support he gave us was outstanding.”

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Posted 3 months ago

Good morning Siyad and family, Thank you for your feedback. We’re delighted to hear that your experience with Rainbow Medical was amazing. Our team is committed to providing professional and friendly care, and it’s wonderful to know that our psychiatrist's support and advice exceeded your expectations. Your satisfaction is our priority, and we truly value your kind words. We look forward to continuing to support you. Best regards, Andrew Patient experience.

Posted 3 months ago

“I am grateful for the exceptional support you provided during our time in your office Thank you for your unwavering dedication to our child care .” “Your genuine concern and support have meant a lot to me. Thank you for going above and beyond to ensure my well-being.””

Helpful Report

Posted 4 months ago

Good morning, Thank you so much for your heartfelt review! We’re truly grateful for your kind words. It means a lot to us to know that our support made a difference during your time in our office. Our dedication to the care and well-being of our patients is at the core of what we do, and it’s rewarding to hear that it resonated with you. If there’s anything else you need or if you have more feedback, please don’t hesitate to reach out. We’re always here to help! I will pass on your feedback to all those involved. Best wishes, Andrew Patient experience.

Posted 2 months ago

“First time meeting Mr Lawson. Very professional and relatable. Made me feel at ease. He talked me through various aspects of the process and results, taking the time to explain and explore other areas where needed. He’s extremely knowledgable in his area of specialism which confirmed I made the right choice to get some answers I needed with Rainbow Medical.”

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Posted 4 months ago

Good morning, Thank you for your wonderful feedback. We're so glad to hear about your first meeting with Mr. Lawson. It's fantastic to know that his professionalism and relatability put you at ease during your visit. Clear communication is key to a positive experience, and Mr. Lawson's thorough explanations truly reflect our commitment to helping our patients feel informed and supported. We're grateful that you chose Rainbow Medical, and we look forward to continuing to assist you on your journey. Take care, Andrew Patient experience.

Posted 4 months ago

“I recently visited Rainbow Medical for an ADHD assessment and the experience was incredibly positive and reassuring. From the moment I walked in, Zuzana was professional, kind, and attentive, making me feel comfortable throughout the entire process. The assessment itself was thorough and conducted with great care. Zuzana took the time to explain each step, ensuring that I understood what was happening and why. This attention to detail and communication helped alleviate any anxiety I had prior to the assessment. I left Rainbow Medical feeling well-informed and supported, with a clear understanding of my next steps. I highly recommend their services to anyone in need of an ADHD assessment.”

Helpful Report

Posted 4 months ago

Good morning, Thank you so much for your kind words! We're thrilled to hear that your ADHD assessment experience at Rainbow Medical was positive and reassuring. Zuzana is indeed a great asset to our team, and it's wonderful to know that she made you feel comfortable and well-supported throughout the process. Our mission is to provide thorough assessments with clear communication, and your feedback reaffirms that we are on the right track. We appreciate you recommending our services and hope to continue assisting you on your journey. Take care, Andrew Patient experience.

Posted 4 months ago

“So far so good! A relaxed easy experience.”

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Posted 4 months ago

Good afternoon, Thank you so much for your feedback We're pleased to hear that your experience was relaxed and easy. Creating a comfortable environment is essential to us, so it's wonderful to know that we met that goal for you. Your feedback helps us maintain the high standards we strive for, and we truly appreciate you taking the time to share your thoughts. Take care, Andrew Patient experience.

Posted 4 months ago

“It felt very safe and supportive. Nadine used familiar experiences to reassure me which really helped. I can’t remember the man’s name but he was also so easy to talk to and made it as relaxed as it could be!”

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Posted 4 months ago

Good morning, Abby, Thank you for your review. We're delighted to hear that you felt safe and supported during your visit! It's great to know that Nadine's reassuring approach made a difference for you. We strive to create an environment where everyone feels comfortable, and it sounds like our team achieved that with you. Your feedback is invaluable, and we truly appreciate you taking the time to share your experience. Take care, Andrew Patient experience.

Posted 4 months ago

“We all felt very relaxed around him. The only negative thing was our last time visit we were told yesterday was the last time we had to come but we got told yesterday we have to go again for the feedback.”

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Posted 4 months ago

Good morning, Sophie, Thank you for your feedback. We’re so delighted to hear that you felt relaxed during your visits! It’s great to know that our environment contributed positively to your experience. The pathway is a 8 step process; we are comprehensive in all our assessment and follow NICE and best practice guidelines from the Royal College of Psychiatrists. Your final step can be done via video if that helps make the process for convenient for you. Just let me know. Thank you for choosing Rainbow Medical. Take care, Andrew Patient experience.

Posted 4 months ago

“I highly recommend Rainbow Medical. We used them for diagnosis and medication for my teenage son for ADHD. They were professional and friendly throughout. You are kept well informed with the process. The diagnosis has been a game changer to our son along with the medication. The support from Dr Villanova on each video call is amazing. Best thing we have done for our son.”

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Posted 4 months ago

Good morning, Thank you for your feedback. We’re thrilled to hear that your experience with Rainbow Medical was such a positive one for your son. It’s fantastic to know that our professionalism and Dr. Vilanova’s support have made such a significant impact. Helping families navigate the diagnostic process while ensuring they feel informed and supported is our top priority. Your recommendation truly means a lot to us, and we’re grateful to have been part of your son’s journey. Take care, Andrew Patient experience.

Posted 4 months ago

“Very understanding and has amazing knowledge of teens and those with extra needs. Very empathetic, and most importantly, she listened and gave a very patient focused meetings. She listened to every concern and asked appropriate questions, absolutely amazing and highly recommend”

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Posted 4 months ago

Good afternoon Leah-Mae and family, Thank you for your feedback. We’re so pleased to hear that you felt understood and listened to during your meetings with us! Empathy and attentiveness are cornerstones of our approach, especially when it comes to teens and those with extra needs. Your recommendation is truly appreciated and means a lot to our team. I will certainly share your kind words with everyone involved in your care. Take care Andrew Patient experience.

Posted 4 months ago

“Honestly going to rainbow medical was one of the best things I've done. They were polite, understanding & very professional. The information they gave me was incredible & the treatment so far is honestly life changing. Couldn't recommend this company enough if you suspect you may have adult ADHD.”

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Posted 4 months ago

Good morning, Thank you for your feedback. We’re absolutely thrilled to hear that your experience with us at Rainbow Medical was so positive! Our team strives to provide a supportive and professional environment, and it’s heartening to know that you found the information and treatment life-changing. Your recommendation means the world to us! I'll be sure to share your feedback with all those you have worked with on your journey. Take care Andrew Patient experience.

Posted 4 months ago

“Everyone I met was really kind and welcoming. They really listened to me 👍”

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Posted 4 months ago

Good afternoon, Thank you for your feedback. We’re so glad to hear that you found our staff to be kind and welcoming! Listening to our patients is incredibly important to us, and it’s heartwarming to know that you felt heard during your visit. I will make sure to share your kind words with the entire team. Take care! Best wishes, Andrew Patient experience.

Posted 4 months ago

“Great experience”

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Posted 4 months ago

Good afternoon, Thank you for your feedback. We’re thrilled to hear that you had a great experience with us! It’s always our goal to ensure that our patients feel supported and well cared for throughout their time with us. Your kind words truly motivate our team. I will make sure to share your positive feedback with everyone involved. Take care! Best wishes, Andrew Patient experience.

Posted 4 months ago

“Fast and efficeint, appointments were made quickly”

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Posted 4 months ago

Good afternoon, Thank you for your feedback. We’re delighted to hear that you found our appointment process to be fast and efficient. Our team's commitment to providing timely and effective service is a priority, and we’re glad it made a positive impression on you. I will pass on your feedback to all those you have worked with. Best wishes, Andrew Patient experience.

Posted 4 months ago

“Fast, friendly and thorough service!”

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Posted 4 months ago

Good morning, Thank you for your feedback. We’re thrilled to hear that you experienced fast, friendly, and thorough service during your pathway. Our team works hard to ensure that every patient feels valued and well taken care of, so your feedback is truly rewarding. I will be sure to pass on your feedback to everyone on Monday. Best wishes, Andrew Patient experience.

Posted 4 months ago

“I have had good experiences with Rainbow Medical and was very happy to meet the wonderful team and I will definitely recommend all family and friends”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you for your wonderful review! We’re thrilled to hear that you had such positive experiences with our team at Rainbow Medical. Your recommendation to family and friends means the world to us! Creating a welcoming environment where patients feel valued is our mission, and it’s heartwarming to know we’ve succeeded in your case. If you have any further questions or need assistance, please feel free to reach out anytime. We’re always here to help! I’ll be sure to share your kind words with the entire team. Best wishes, Andrew Patient experience.

Posted 2 months ago

Rainbow Medical is rated 4.9 based on 271 reviews