Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 271 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to each and every one of you who has helped with Arjuns assessment. Pav, Dr V. , Diane It has been a difficult time, but we feel better now with all your help. A big thank you to Andrew, who has always been on the phone to help. and Rob x”

Helpful Report

Posted 7 months ago

Good afternoon Arjun and family, Thank you so much for your heartfelt feedback! We are truly grateful for your kind words and delighted to hear that Arjun's assessment has been a positive experience for you. It's wonderful to know that Pav, Dr. Vilanova, Diane, Andrew (Me), Rob, and the rest of our team were able to support you during this challenging time. Your appreciation means the world to us, and we are committed to providing continued assistance and care. If you need anything further, please don’t hesitate to reach out. Take care, Andrew Patient experience.

Posted 7 months ago

“As with previous experiences to date this was excellent. A warm, empathetic and knowledgeable person who we found easy to talk to. I’m happy about the next steps involving a trial of medication but my family are looking for more reassurance which I am confident they will get.A seamless experience to date .”

Helpful Report

Posted 7 months ago

Good afternoon Marc-Michael, Thank you so much for leaving us feedback. We are thrilled to hear that your recent experience with us was excellent and that you found our staff to be warm, empathetic, and knowledgeable. We strive to provide a seamless and reassuring experience for all of our patients, and we are glad that we have been able to meet your expectations so far. We understand that your family is looking for more reassurance, and we want to assure you that we are here to address any concerns they may have. Rest assured, our team is dedicated to providing the highest level of care and support throughout the trial of medication and beyond. We are grateful for your trust in Rainbow Medical. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. I will pass on your feedback to all those you have worked with. Take care Andrew Patient experience.

Posted 7 months ago

“Always an excellent service. Dr Vilanova is compassionate, understanding, and never fails to make me feel I had a very supportive and helpful consultation.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to leave us feedback. It's wonderful to hear that you have always received excellent service from us. We strive to provide compassionate and understanding care to all our patients, and Dr. Vilanova is truly an exceptional physician. We're delighted to hear that you felt supported and found your consultation to be helpful. Thank you once again for your kind words. I will pass on your feedback to Dr Vilanova. Take care Andrew Patient experience

Posted 7 months ago

“Another great session with Serbrina. My daughter always looks forward to speaking with her and feels loads better when session is finished.”

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Posted 7 months ago

Good afternoon Landon and family, We're thrilled to hear that your daughter had a great session with Dr Turner. It's lovely to hear that she looks forward to speaking with Dr Turner and feels better after each session. Dr Turner is truly dedicated to providing the best care and support to her patients, and your feedback validates her efforts. Thank you once again for taking the time to share your positive experience. Take care Andrew Patient experience.

Posted 7 months ago

“I think Grace was very understanding throughout the meeting and guided the process in a professional manner.”

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Posted 7 months ago

Good afternoon Alexander, Thank you so much for giving Rainbow Medical a stellar 5-star rating! We truly appreciate your kind words and positive feedback. We are delighted to hear that your experience with our team, particularly with Grace, was exceptional. Her professionalism and understanding nature are key aspects that we value in our staff, and it's fantastic to know that she guided the process seamlessly. Once again, thank you for choosing Rainbow Medical. We strive to provide top-notch service and it's rewarding to know that we met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Take care Andrew Patient experience.

Posted 7 months ago

“Ever since my first communion with Rainbow Medical I've received nothing but support. Any queries/questions were answered very quickly and because of that I gained an instant trust to know I had great support when ever I needed it.”

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Posted 7 months ago

Good morning, Aaron, We appreciate your feedback and are thrilled to hear about your positive experience. Your kind words about our prompt response to your questions will be passed to all the team members you have worked with. Building trust is crucial to us, and we are delighted to know that you have felt confident in us throughout your journey. Thank you once again for choosing Rainbow Medical, and please do not hesitate to reach out if you require any further assistance. Take care. Andrew Patient experience

Posted 7 months ago

“Grace was kind, patient and understanding. She put me fully at ease and listened to all my concerns.”

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Posted 8 months ago

Good morning Joanne, We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We would especially like to express our gratitude for your kind words about Grace. It pleases us to know that she provided you with exceptional care. Grace is indeed a kind, patient, and understanding professional who takes great pride in ensuring her patients feel at ease. Your feedback reinforces our belief in the importance of attentive listening and addressing all concerns. I will pass on your feedback to Grace when I speak to her later this morning. Take care Andrew Patient experience.

Posted 8 months ago

“As always, its such a pleasure to speak with Dr Josep Vilanova. Always smiling and helpful.”

Helpful Report

Posted 8 months ago

Good morning James and family, Thank you so much for taking the time to leave us feedback. It's such a pleasure to hear that you had a positive experience speaking with Dr. Vilanova. His constant smile and helpful nature truly make a difference. We are fortunate to have him on our team. I will be speaking to Dr Vilanova this morning and I will pass on your words. Take care Andrew Patient experience.

Posted 8 months ago

“Always good experience with Dr Joseph very nice man thank you”

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Posted 8 months ago

Good morning Karl, Thank you so much for your positive feedback of Rainbow Medical. We truly appreciate your kind words. We're thrilled to hear that you have had a good experience with Dr. Vilanova and find him to be a 'very nice man'; at Rainbow Medical, we think he is too. Thank you once again for taking the time to share your thoughts. I will pass on your feedback to Dr Vilanova when I speak to him on Monday. Take care Andrew Patient experience.

Posted 8 months ago

“Dr Vilanova is excellent, he listens with me as the patient at the hear of the conversation. Abosultely wonderful.”

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Posted 8 months ago

Good morning Mitesh, We really appreciate your kind words and feedback. We're thrilled to hear that you had an excellent experience with Dr. Vilanova. Your comment, "Dr. Vilanova is excellent, he listens with me as the patient at the heart of the conversation. Absolutely wonderful," truly makes our day! Thank you once again for your wonderful feedback and for choosing Rainbow Medical. I will pass on your feedback to Dr Vilanova. Take care Andrew Patient experience.

Posted 8 months ago

“Diane was fantastic and so patient with our daughter! Thank you so much xx”

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Posted 8 months ago

Good morning Harriett and family, Thank you so much for your 5-star rating of Rainbow Medical! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're especially delighted to know that Diane was 'fantastic' and patient with your daughter. We strive to provide exceptional service to all our patients, and it's heartwarming to hear that we were able to meet your expectations. Thank you once again for your kind words and for choosing Rainbow Medical. I will pass on your feedback to Di this morning. Take care Andrew Patient experience.

Posted 8 months ago

“Very good”

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Posted 8 months ago

Good morning, Thank you for your feedback. I'll pass on your kind words to those you have been working with. Every bit of feedback we get from patients helps us see what we are doing right and what we could do better. Thank you. Take care Andrew Patient experience.

Posted 8 months ago

“Thank you, we really enjoyed it - we feel that we had a very personable and approachable counsellor who completed an in depth review with us. Thank you.”

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Posted 8 months ago

Good morning Lewis and family, Thank you so much for your feedback. I will pass this directly to those you have worked with. We are thrilled to hear that you had a positive experience during your visit. Your kind words mean a lot to us. We are delighted to know that you felt our counsellor was personable and approachable, and that they conducted a comprehensive review with you. It is our aim to provide exceptional service and ensure that our patients feel comfortable. Once again, thank you for your wonderful feedback. We genuinely appreciate your trust. If there is anything else we can assist you with, please do not hesitate to reach out to us. Take care Andrew Patient experience.

Posted 8 months ago

“Diane was very empathetic and clearly knows her subject matter. We found her easy to talk to and she demonstrated a good balance of empathy, knowledge and humour. She was also very clear about the next stages of the process and the financial costs involved. We have no concerns about going forward with Diane”

Helpful Report

Posted 8 months ago

Good morning Marc-Michael, Thank you so much for your outstanding 5-star rating of Rainbow Medical! We truly appreciate your support and are thrilled to hear about your positive experience with us. We completely agree with your assessment of Diane - she is truly wonderful. Diane's empathy and knowledge shine through in every interaction, making it easy for our patients to open up and feel comfortable. Her ability to strike a perfect balance of empathy, knowledge, and humor is truly commendable. Moreover, Diane is fantastic at explaining the next stages of the process and the associated financial costs, ensuring complete clarity and transparency. We are delighted that you are confident in moving forward with Diane. Rest assured, you are in great hands. If you have any further questions or need any assistance, please don't hesitate to reach out. Once again, thank you for your glowing feedback. Take care Andrew Patient experience

Posted 8 months ago

“Rainbow medical have been very helpful throughout my official diagnosis with them and during any appointments that are needed. Thank you very much all of your help and for your great service! :)”

Helpful Report

Posted 8 months ago

Good morning Ethan, Thank you for you feedback. It brings us immense joy to know that we have been helpful throughout your official diagnosis and that you have had a positive experience with us during your appointments. At Rainbow Medical, we strive to provide top-notch service and support to all our patients. Your heartfelt gratitude means the world to us, and we are thrilled to have been a part of your journey. Once again, thank you for your kind words, trust, and for choosing Rainbow Medical. We are always here for you and will continue to provide the best care possible. Take care! I will pass on your feedback to the clinicians who were part of your journey. Andrew Patient experience

Posted 8 months ago

“The diagnosis was a lifesaver, after years of ambiguous diagnoses and being on the wrong medication, Josep straight away affirmed my condition and helped me figure a pathway back to being my normal self, a better version even. A very patient and helpful Dr. I would recommend to anyone struggling. I've been seeking a proper diagnosis for 7-8 years and I'm finally back to myself thanks to both Susan and Josep. Wonderful empathetic people who have finally solved my issues. THANKYOU so much, my life is so much better now.”

Helpful Report

Posted 8 months ago

Good afternoon Daniel, We truly appreciate your kind words and are delighted to hear that your experience with Dr. Josep has been a game-changer for you. It's wonderful to know that after years of uncertainty, Dr. Josep was able to provide you with a diagnosis and guide you towards reclaiming your true self. We are grateful to have such a patient and helpful doctor on our team. Your recommendation means the world to us, and we're thrilled that both Suzan and Josep were able to finally address your issues. It's heartwarming to learn that your life has improved so significantly because of their empathy and expertise. Thank you again for taking the time to share your positive experience with us. We are here for you whenever you need assistance. Wishing you continued health and happiness! Take care Andrew Patient experience

Posted 8 months ago

“Dr Sebrina was very kind, professional and helpful.”

Helpful Report

Posted 8 months ago

Good morning Tanith and family, We truly appreciate your kind words and feedback. We are thrilled to hear that your experience with us was exceptional. Dr. Sebrina was very kind, professional, and helpful, and we will make sure to pass along your compliments to her. We strive to provide the best care possible to all our patients, and your feedback serves as a great encouragement to our team. Thank you again for choosing Rainbow Medical. Take care Andrew Patient experience.

Posted 8 months ago

“Great session so far, very approachable counsellor, looking forward to the next session”

Helpful Report

Posted 9 months ago

Dear Lewis and family, We are thrilled to hear that you had a great session and found our counsellor to be approachable. The team at Rainbow Medical is dedicated to providing the best possible care and support to our patients, and your feedback is a testament to our commitment. Our aim is to create a comfortable and supportive environment for your sessions, allowing you to fully explore and address your concerns. Once again, thank you for choosing Rainbow Medical. If there is anything else we can do please don't hesitate to reach out to me or any member of the team. This morning, I will pass on your feedback directly to the clinician you have been working with. Take care Andrew Fuller Patient experience.

Posted 8 months ago

“excellent, top marks!”

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Posted 9 months ago

Afternoon Robert, Thank you so much for your outstanding 5-star rating of Rainbow Medical! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience with us. Your kind words, "excellent, top marks!" mean the world to us. If there is anything else we can assist you with, please feel free to reach out. I will pass on your feedback to those you have worked with. Take care Andrew Patient experience.

Posted 9 months ago

“Dr Vilanova was fantastic, obviously knew his stuff, very professional, kind, caring, felt at ease. Can't thank the Rainbow team enough from start to finish.”

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Posted 9 months ago

Good afternoon Summer and family, Thank you so much for your outstanding 5-star rating of Rainbow Medical and your feedback. We truly appreciate your kind words and your trust in our services. We are pleased to hear that Dr. Vilanova provided you with fantastic care. His expertise, professionalism, and compassionate nature are the pillars of our practice. We are glad that you felt at ease under his care. At Rainbow Medical, we strive to offer exceptional service from start to finish, and we are thrilled that you had such a positive experience. We are grateful for your continued trust in our team. Once again, thank you for taking the time to share your feedback. I will pass on your words to all those that have worked with you. Take care Andrew Fuller Patient experience.

Posted 9 months ago

Rainbow Medical is rated 4.9 based on 271 reviews