Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 271 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice person He made me feel at ease And gave me great advice”

Helpful Report

Posted 5 months ago

Good morning Ben, Thank you for your feedback. We’re thrilled to hear that you felt at ease during your visit and found our staff and Dr Vilanova to be friendly and helpful. Making our patients feel comfortable is very important to us, and it’s great to know you received valuable advice. If you need any more assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback! Best regards, Andrew Patient experience.

Posted 4 months ago

“The doctor was very good at providing information and did listen to our concerns regarding medication and other issues my daughter is having.”

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Posted 5 months ago

Good morning Maddison and family, Thank you for your kind words! We're delighted to hear that you found our doctor informative and attentive to your concerns regarding your daughter's health. Listening to our patients is fundamental to us, and it’s uplifting to know that you felt heard and supported during your visit. If you have any more questions or need assistance in the future, please feel free to reach out. I will be sure to share your feedback with the team! Take care, Andrew Patient experience.

Posted 5 months ago

“Couldn’t ask for better people to get us through this difficult time very professional and not intimidating just nice people that actually care”

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Posted 5 months ago

Good morning Rowan and family, Thank you so much for your kind words! We're truly grateful to hear that you felt supported during this challenging time. Our team strives to create a professional yet welcoming environment, and it’s heartwarming to know you experienced that care firsthand. I will pass on your feedback directly to those you have worked with. Take care, Andrew Patient experience.

Posted 5 months ago

“Great Doctor”

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Posted 5 months ago

Good morning Max, Thank you for your feedback We’re so glad to hear that you had a great experience with our doctor, Dr Vilanova. Your trust and satisfaction are our top priorities, and it’s wonderful to know that we could meet your expectations. If you ever have any questions or need further assistance, don’t hesitate to reach out. I will pass on your feedback directly. Best wishes, Andrew Patient experience.

Posted 5 months ago

“I would strongly recommend Rainbow Medical to anyone needing professional advice and support. We couldn't have asked for more. Thank you to the whole team.”

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Posted 5 months ago

Good afternoon Lucy, Thank you for your review! We are so glad to hear that you found our team at Rainbow Medical to be professional and supportive. Your recommendation means the world to us, and we’re thrilled we could meet your expectations. If you ever need assistance in the future, please don’t hesitate to reach out. Best wishes, Andrew Patient experience.

Posted 5 months ago

“We all was very impressed with Grace. Grace was very understanding, knew exactly how my daughter was feeling & she explained everything. Nothing was too much trouble for her. There needs to be more people like Grace in this world.”

Helpful Report

Posted 5 months ago

Good morning Sophie and family, Thank you so much for your lovely review! We’re thrilled to hear that Grace made such a positive impact during your visit. Her understanding nature and willingness to help truly embody the values we strive for at Rainbow Medical. It’s heartwarming to know that she was able to connect with your daughter and provide the support needed. Rest assured, I will share your kind words with Grace and the entire team. Take care, Andrew Patient experience.

Posted 5 months ago

“I was so happy to find professional people in this hard moment for me.”

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Posted 6 months ago

Good afternoon Giorgi and family, Thank you for your heartfelt review. We truly appreciate your recognition of our professionalism during this challenging time for you. Our team is dedicated to providing support and guidance, and it warms our hearts to know that we could make a positive difference for you. We’re here for you every step of the way. I will pass on your feedback to all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“as always from start to finish,our experience has been great. Andrew is very helpful and always polite and efficient.”

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Posted 6 months ago

Good afternoon, Thank you for your kind words. We’re delighted to hear that your experience has been great from start to finish. Andrew (that's me :) )truly embodies our commitment to helpfulness, politeness, and efficiency, so it's wonderful to know that he made a positive impact during your visit. If there's anything else you need in the future, please don’t hesitate to reach out. I will pass on your feedback to all the clinicians you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Professional and efficient service throughout the full process. Any questions and query’s were answered very quickly and professionally.”

Helpful Report

Posted 6 months ago

Good afternoon Laura, Thank you for your feedback. We’re delighted to hear that you found our service professional and efficient throughout your experience. Our team is dedicated to addressing any questions or queries promptly, so it’s great to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. I will pass on your feedback to all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“i’m still having regular sessions, but the improvements that I’ve made since starting the sessions has been amazing”

Helpful Report

Posted 6 months ago

Good morning, Thank you for your feedback. It’s wonderful to hear about the amazing improvements you've experienced since starting your sessions. We're committed to supporting you on your journey, and it’s encouraging to know that our efforts and your efforts are making a difference. If there's anything more we can do for you, please feel free to reach out. I will pass on your feedback to all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Quick access to excellent professional support and advice.”

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Posted 6 months ago

Good morning Gwendoline, Thank you so much for your wonderful review! We’re thrilled to hear that you found our support and advice excellent. Our team strives to provide timely and effective assistance, and your feedback truly validates our efforts. If you have any more thoughts or if there's anything we can assist you with, please feel free to get in touch. I will pass on your feedback directly to Dr Vilanova and all those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Grace is so calm and caring with an amazing way of talking to my son”

Helpful Report

Posted 6 months ago

Good morning, Thank you for sharing your feedback. We're so pleased to hear that Grace's calm and caring approach made a positive impression on your son. Building a comforting environment is what we strive for at Rainbow Medical, and it's heartwarming to know that we succeeded during your visit. If there's anything more we can do for you or if you have any other thoughts to share, please feel free to reach out. Take care, Andrew Patient experience.

Posted 6 months ago

“We had a very positive experience. We finally felt listened to.”

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Posted 6 months ago

Good afternoon, Thank you so much for sharing your experience! We are delighted to hear that you felt listened to during your time with Rainbow Medical. Ensuring our patients feel heard and valued is central to our approach, and your feedback reinforces that we're on the right track. If there's anything else we can assist you with, or if you have further thoughts to share, please don’t hesitate to reach out. Take care, Andrew Patient experience.

Posted 6 months ago

“Good service, very good.”

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Posted 6 months ago

Good morning, Thank you for your kind feedback! We are thrilled to hear that you had a very good experience with Rainbow Medical. Providing great service is our top priority, and it’s rewarding to know that we've met your expectations. If there's anything more we can do for you or if you have any questions, please don’t hesitate to reach out. I will pass on your feedback to those you have worked with. Take care, Andrew Patient experience.

Posted 6 months ago

“Excellent, way exceeds anything I have come across before.”

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Posted 6 months ago

Good morning, Thank you so much for your feedback. We’re overjoyed to hear that your experience with Rainbow Medical has exceeded your expectations. Our team strives to provide exceptional care and support, and it’s incredibly rewarding to know that we’ve made such a positive impact on your journey. I will pass on your words to Dr Vilanova and the rest of the team today. If there’s anything more we can do for you or if you have any questions, please don't hesitate to reach out. Warm regards, Andrew Patient experience.

Posted 6 months ago

“As always a great session with Sebrina. L really has come on since starting her sessions with Rainbow Medical. She still has down days but more up now. Always looking forward to the sessions with Serbrina as it helps her to having a listening ear and her coping strategies. Thank you to all”

Helpful Report

Posted 6 months ago

Good afternoon Landon and family, Thank you for your wonderful feedback! We’re thrilled to hear that Landon is making such great progress with Dr Turner. It's heartening to know that her sessions have provided a listening ear and effective coping strategies during both the ups and downs. We're committed to supporting her growth and well-being every step of the way. Your kind words mean a lot to us, and we look forward to continuing this journey together. If there's anything more we can do for you and Landon, please don't hesitate to reach out. Take care, Andrew Patient experience.

Posted 6 months ago

“really pleased with our experience of Rainbow Medical so far; efficient, professional and friendly service. I would suggest that there be some sinage or instruction ahead of arriving at the office in Leicester. We were buzzed in to the building and did not know where to go and had to find someone to ask”

Helpful Report

Posted 7 months ago

Good afternoon Jack and family, Thank you for sharing your experience with us! We’re delighted to hear that you found our service to be efficient, professional, and friendly. Your feedback regarding the signage and instructions is invaluable, and we will certainly take it into consideration to improve the experience for our visitors. We want everyone who arrives at our office to feel welcome and know exactly where to go. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to seeing you again! Take care, Andrew Patient experience.

Posted 7 months ago

“Dr Vilanova listened well to Ava’s feedback and worked with us to find a solution. He was also able to monitor Ava’s behaviour during the video call at a different time of day to when they’d spoken previously and was able to see how she interacted and from that, could make helpful suggestions.”

Helpful Report

Posted 7 months ago

Good morning Ava and family, Thank you for taking the time to share your experience. We're thrilled to hear that Dr. Vilanova was able to listen to your feedback and provide the support you needed. His ability to adapt and monitor Ava's behaviour during the video call reflects our dedication to personalised care. It's rewarding to know that you found his suggestions helpful. Your comfort and progress are our primary goals, and we appreciate your trust in us. If you have any further questions or need additional support, please don’t hesitate to reach out. Take care, Andrew Patient experience.

Posted 7 months ago

“To find I have adult womens ADHD so late in life was a huge relief. Then the grief hit a bit hard, I'm going through that now. I also like my quirky side, my true self is out. It's like being reborn.. But this would never have happened without Dr Villanova. His constant support is helping me through. I feel so much gratitude and gratefulness for his continued support. I feel safe in his care. Thank you. Lorraine”

Helpful Report

Posted 7 months ago

Good morning Lorraine, Thank you so much for your feedback. We are so glad to hear that your ADHD diagnosis has brought you relief and allowed your true self to shine. It’s completely normal to experience a mix of emotions during this journey, and it’s wonderful to know that you feel supported by Dr. Vilanova. Your safety and well-being are our top priorities, and we're here for you every step of the way. We sincerely appreciate your gratitude and are honoured to be a part of your journey. If you need anything further, please don't hesitate to reach out. Take care, Andrew Patient experience.

Posted 7 months ago

“Immediately felt comfortable in the 1st step setting. It's so reassuring to be listened to and helpful guidance given. We've felt supported every step of the way so far and can't see this changing. Thank you!”

Helpful Report

Posted 7 months ago

Good morning Daniel and family, Thank you for your kind words. We are so pleased to hear that you felt comfortable during your first visit and that our team truly listened and was able to provide you with the support and helpful guidance you needed. It's wonderful to know that you feel supported every step of the way. We truly appreciate your trust in us and are here for you whenever you need assistance. Take care, Andrew Patient experience.

Posted 7 months ago

Rainbow Medical is rated 4.9 based on 271 reviews