Reliable Medicare Reviews

Name: Reliable Medicare
Address: 85-87 Cornwall Street, Birmingham, United Kingdom
Rating: 4.40

4.4 Rating 380 Reviews

85 %

of reviewers recommend Reliable Medicare

4.4

Based on 380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

Visit Website

Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

85-87 Cornwall Street,
Birmingham
United Kingdom
B3 3BY

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Reliable Medicare 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“Rubbish customer service. My item has not been delivered and I have sent a few emails which have been ignored. Now I'm out of pocket and don't have the item too. Very disappointed.”

Helpful Report

Dear Imran, Thank you for sharing your experience with us. We're sorry to hear that you had trouble locating your parcel. Unfortunately, as you contacted us on 3rd October regarding an order delivered on 20th August, our ability to provide further assistance is limited. According to our records, the parcel was delivered to the correct address, so we are unable to classify it as lost, particularly given the two-month gap. I must refute that any email has been ignored, as we have sent the last reply to you confirming the same details. As we pride ourselves on fast and reliable delivery, we strongly encourage customers to reach out within a few days if there are any concerns about a delivery. This allows our customer support team to promptly investigate and assist with any issues. We appreciate your feedback and hope to have the chance to serve you to our usual high standard in the future. Best regards, The Reliable Medicare Team

“I can't fault this service at all and I've used them for years now. Always accurate and prompt with great deals and ease of use. No spamming either, just A slow stream of specials that interest me. On occasion I've looked elsewhere yet always end up right back here. They are all you need.”

Helpful Report

Dear Julie,Thank you so much for your glowing review and for giving Reliable Medicare a 5-star rating! We truly appreciate your continued support and loyalty over the years. We are thrilled to hear that our service has consistently met your expectations. Accuracy, promptness, great deals, and ease of use are all fundamental aspects of what we aim to provide our customers with. We understand that exploring other options is only natural, but we are delighted that you always choose to return to us. Your kind words reassure us that we are indeed fulfilling all your needs. Once again, thank you for your unwavering support and for placing your trust in us. We look forward to serving you for many more years to come! - Reliable Medicare Team

“Very pleased with the service, this is second time already, the medication i purchased is for my mum, and i can not be more than happier. Thank you, 100% geniune, high recommending!!!”

Helpful Report

Thank you so much, Viktorija! We truly appreciate your 5-star rating and your continued support of Reliable Medicare. We are thrilled to hear that you are very pleased with our service and that this is your second time purchasing medication for your mum. Your kind words about the genuineness of our products and your high recommendation mean the world to us. Thanks again for choosing us ! - Reliable Medicare Team

“Amazing company! I have been using RM365 for at least 4 years now (at least) never a single problem/issue ever. Top quality grade A products, crazy super fast delivery. I wouldn’t recommend any other online aesthetic products provider. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Dear Ares,Thank you so much for leaving us a 5-star rating and writing such a wonderful review for Reliable Medicare. We greatly appreciate your kind words and loyalty as a customer. We are thrilled to hear that you have been using RM365 for at least 4 years without a single problem or issue. It's our utmost priority to provide you with top-quality grade A products and a hassle-free experience. We're delighted that our delivery service has been super fast for you. Your recommendation as the best online aesthetic products provider means a lot to us. We are truly grateful for your continued support and trust in us. Thank you again, and please feel free to reach out to us if there's anything else we can assist you with. - Reliable Medicare Team

“Mesoestetic products are fake and so different from the original ones i bought from meso website, the colour,the smell and the effects is so different from the original because it’s cheap isn’t a reason to damage people’s face.”

Helpful Report

Thank you so much for taking the time to share your feedback. While we regret to hear that you are dissatisfied with the products, we must respectfully clarify that all the products we offer are 100% authentic. Unsupported claims regarding the authenticity of our items can have a negative impact on the reputation we have built over the past 12 years. We remain fully committed to delivering high-quality, genuine products, and we take pride in the trust our loyal customers have placed in us. Please know that we operate with integrity and transparency in all aspects of our business. If you require any further assistance, please do reach out to our friendly customer service team, who are happy to help. - Reliable Medicare Team

“Excellent service… have used them a lot now and never had a single problem”

Helpful Report

Dear Lisa, Thank you so much for giving Reliable Medicare a 5-star rating! We truly appreciate your feedback and are delighted to hear that you have had such a positive experience with our service. Your kind words mean a lot to us. We are committed to providing excellent service to all our valued customers, and your satisfaction is our top priority. It's wonderful to know that you have been a loyal customer and have never encountered any issues. Thank you again for your kind words and continuous trust in Reliable Medicare. We look forward to serving you in the future and providing you with the same excellent service you have come to expect. - Reliable Medicare Team

“Very good ,prompt service.would highly recommend this company”

Helpful Report

Thank you so much for taking the time to leave us a fantastic 5-star rating on Reliable Medicare. We truly appreciate your kind words and your trust in our services. We're thrilled to hear that you found our service very good and prompt. Your recommendation means a lot to us and we're grateful for the opportunity to serve you. If there's anything else we can do to enhance your experience with us or if you have any further feedback, please don't hesitate to reach out. We're here to assist you. Thank you again for choosing Reliable Medicare, and we look forward to serving you again in the future! - Reliable Medicare Team

“I am very satisfied with the complete service. The products are of high quality and the delivery corresponds to the policy of the company.”

Helpful Report

Dear Biljana,Thank you so much for your outstanding 5-star review of Reliable Medicare! We truly appreciate your kind words and are thrilled to hear that you are very satisfied with our complete service. Your feedback on the high quality of our products and our commitment to timely delivery aligns perfectly with our company's policy. We take great pride in ensuring that our customers receive the best possible experience with us. We also want to extend our heartfelt gratitude for your loyalty as a customer. It's customers like you who motivate us to continually improve and provide excellent service. Once again, thank you for your glowing review and for choosing Reliable Medicare. - Reliable Medicare Team

“As with all my orders so far. Thy arrived within couple weeks, I am very happy with the service, and communication letting me know the progress of my order.”

Helpful Report

Dear Judy,Thank you so much for your fantastic 5-star rating of Reliable Medicare! We greatly appreciate your support and trust in our services. As with all my orders so far, they arrived within a couple of weeks. I am delighted to hear that you are very happy with our service and communication regarding the progress of your order. We strive to provide a seamless experience for our valued customers like you. Your loyalty means the world to us, and we are incredibly grateful to have you as a customer. Rest assured, we will continue to do our best in delivering exceptional service and top-quality products. Thank you again for your kind words and for choosing Reliable Medicare. Should you ever need any assistance, please feel free to reach out. We're always here to help! -Reliable Medicare Team

“The staff have limited knowledge of products. They read from a script. I will not use the service again.”

Helpful Report

Thank you for sharing your feedback Pat. We're sorry to hear that you feel our team did not provide sufficient information. We want to assure you that none of our customer service representatives work from a script. Every inquiry is handled to the best of our ability based on the information provided to us. While we strive to offer comprehensive assistance, we do have limitations, particularly when it comes to medical guidance, as our team is not medically trained. Our advice is based on the details shared by the manufacturers. We truly hope to have the opportunity to serve you again and deliver the high standard of service we always aim for. Should you need further assistance, please don’t hesitate to reach out. Our team is here and happy to help in any way we can. Thank you again for your feedback. - Reliable Medicare Team

“Excellent”

Helpful Report

Dear Robina, Thank you so much for awarding Reliable Medicare with a stellar 5-star rating! Your kind words and positive feedback mean a lot to us. We are thrilled to hear that you found our services excellent. Our team at Reliable Medicare is committed to delivering exceptional customer care experience, and it is highly rewarding to know that we have achieved that goal with you. Thank you once again for your trust in our services and for taking the time to leave us such a wonderful review. We truly appreciate your support and look forward to serving you in the future. - Reliable Medicare Team

“Selling fake products, At least they refunded me although they tried not to”

Helpful Report

We sincerely apologise for any disappointment you experienced with the product you received. However, we must firmly clarify that our products are not fake. With over 12 years of experience in the industry, we have always relied on trusted suppliers to provide our valued customers with safe and authentic products. It is disheartening to receive feedback that could potentially harm our business, especially when such claims are based on opinion without any supporting evidence. Despite this, we processed a full refund for your order because we prioritise our customers' satisfaction and want to ensure they feel confident in their purchases. This particular product remains a popular item, and the new stock we have received has garnered positive feedback with no concerns raised about its effectiveness or authenticity from other customers. If you have any further questions or concerns, our customer service team is always here to assist you. Please don't hesitate to reach out to them for any support you may need. - Reliable Medicare Team

“Product availability is great and delivery is prompt but costs are way too high hence 4 stars”

Helpful Report

Dear Chia,Thank you so much for your 4-star rating of Reliable Medicare! We truly appreciate your feedback and your loyalty as a customer. We're delighted to hear that you find our product availability great and our delivery prompt. Ensuring that our customers receive their orders in a timely manner is always a top priority for us. We understand your concern regarding the costs, and we take it seriously. We continuously work to provide the best value for money, and your feedback helps us in making improvements. Thank you once again for your kind words and for being a valued customer. We look forward to serving you in the future. - Reliable Medicare Team

“Always very fast delivery, love to order from you, thanks”

Helpful Report

Dear Evgenia, Thank you so much for your outstanding 5-star rating of Reliable Medicare! We are thrilled to hear that you are enjoying our services. We greatly appreciate your kind words and support. Always very fast delivery, love to order from you, thanks! It's wonderful to know that our commitment to efficient service is being recognised and appreciated. We pride ourselves on prompt delivery to provide you with a hassle-free experience. Moreover, we want to express our gratitude for your loyalty as a customer of Reliable Medicare. Your continued trust in our products and services means a lot to us. We will continue striving to exceed your expectations in every way possible. Thank you once again for your glowing review, and we look forward to serving you for many more years to come! -Reliable Medicare Team

“Excellent products!!!”

Helpful Report

“Original products on time delivery amazing”

Helpful Report

Dear Francesca,Thank you so much for giving Reliable Medicare a 5-star rating! We appreciate your kind words and are thrilled to hear that our service met your expectations. Your feedback truly resonates with our dedication to providing top-notch products and ensuring timely deliveries. We are committed to consistently delivering excellence. Once again, thank you for your generous support. We truly value your satisfaction and look forward to serving you again in the future. Reliable Medicare Team

“Great communication, reliable, professional. Products is excellent up to date!”

Helpful Report

Dear Yelena,Thank you so much for your wonderful 5-star rating of Reliable Medicare! We truly appreciate your kind words and support. Great communication, reliability, and professionalism are values we hold dear at Reliable Medicare. We strive to ensure that our products are always up to date, maintaining the highest standards of excellence. Once again, thank you for your positive feedback. We look forward to serving you in the future. - Reliable Medicare Team

“thank you for the good work you do.”

Helpful Report

Dear Aziz, Thank you so much for your remarkable 5-star rating of Reliable Medicare. We deeply appreciate your kind words and support. It is truly heartwarming to receive such positive feedback from valued customers like you. Thank you for acknowledging the good work we do. We strive to consistently provide reliable and top-notch services to our customers, and your satisfaction means the world to us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Once again, thank you for your trust and taking the time to share your experience with us. We look forward to serving you again soon! - Reliable Medicare Team

“The expiry date of the product ordered is 31/10/2024, too close.”

Helpful Report

Hi Sandy, Thank you for reaching out, and we're truly sorry to hear that you're not satisfied with the product you received. We occasionally offer special discounts on products nearing their expiration date, as they remain safe to use. It seems, in this case, our stock information was being updated around the time you placed your order, which may have caused you to miss the notice regarding this item's expiration date. I can confirm that our team has already processed a refund to reflect the discounted price for this item. We hope that you are now enjoying the product and are satisfied with the resolution provided. For future orders, please don't hesitate to contact our friendly customer service team with any product-related questions before purchasing. We're always happy to assist to ensure you have a smooth and satisfying shopping experience. We look forward to continuing to serve you with the high level of service you’ve come to expect. - Reliable Medicare Team

“Great prices and prompt delivery of products ordered”

Helpful Report

Dear Alisa, Thank you so much for your wonderful 5-star rating and taking the time to review Reliable Medicare. We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Your kind words about truly encourage us to keep up our efforts in providing top-notch service to our valued customers like you. It's fantastic to know that our products were delivered promptly and met your expectations in terms of quality and affordability. We are truly grateful for your loyalty and continued support. It's customers like you who make our job so rewarding. We promise to maintain our commitment to excellence and look forward to serving you in the future. - Reliable Medicare Team

Reliable Medicare is rated 4.4 based on 380 reviews