RELIANT Reviews

Name: RELIANT
Address: Granary Buildings, Mythop Rd, Blackpool, Lancashire
Rating: 4.20

4.2 Rating 85 Reviews

81 %

of reviewers recommend RELIANT

Questions

About RELIANT:

Reliant is a UK electrical retailer with over 60 years of experience supplying TVs and home appliances at competitive prices, supported by knowledgeable and friendly customer service. We offer a wide range of products from leading brands, including the latest 4K and 8K TVs, home cinema equipment, and essential kitchen appliances such as washing machines, dishwashers, fridges and freezers.

Our expert team is always available to provide honest advice and recommendations, helping customers shop with confidence and enjoy a five-star experience every time.

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Phone:

01253 440272

Email:

customer.service@reliantdirect.co.uk

Location:

Granary Buildings,
Mythop Rd,
Blackpool
Lancashire
FY4 4XB

RELIANT 5 star review on 12th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived within the expected timeframe, well packaged and in great condition.”

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Posted 3 weeks ago

“I purchased a fridge first and was so impressed with the service and speed of delivery, I then ordered a freezer a couple of weeks later. Would definitely recommend”

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Posted 3 weeks ago

“Purchased this machine as I have a small limited space in an outbuilding fits amazingly well 😀 I plumbed it in myself got me spirit level to make sure 😀 Amazing machine its quiet on the spin and has some nifty programs for short washes as there only two of us the wash load of 8kg is fine King-size matress topper fitted in perfectly 👌 👍 Im very happy with my purchase ☺️ thankyou”

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Posted 3 weeks ago

“Brilliant company. Very helpful from start to finish. We had a damaged item done by the courier and another one was with us within 24 hours. Excellent service”

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Posted 3 weeks ago

“Perfect reliable company easy to deal with offering next day delivery for free is an extra and products are up there with most expensive.”

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Posted 4 weeks ago

“A great company to deal with. I would have given them 5 stars but they did send my freezer to the wrong depot for delivery initially so it delayed the delivery, but it was very easy to contact them and resolve the issue and arrange a new delivery date that suited me. everyone I spoke to was polite and helpful, and also the delivery driver was excellent, helping me to carry the freezer upstairs to my apartment. Finally, the freezer is great for a budget freezer and Reliant have very competitive prices.”

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Posted 4 weeks ago

“Helpful reply to my email. Ordered online and product delivered next working day. No issues. Would use again in the future.”

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Posted 4 weeks ago

“The products sold are of great quality even when my washing machine arrived regrettably damaged in transit a replacement was quickly on its way . The washing machine is great and probably the best one we have had in years and easy to use great wash and at a great price for the 12kg washing machine.”

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Posted 4 weeks ago

“Easy to use website, good value for money, fast delivery”

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Posted 1 month ago

“After sales and dealing with reliant was good. Product is excellent. They need to change their courier. Damaged delivery twice, unprofessional cowboys. Avoid unless that is improved. I had advices them but I guess they must be a cheap option but must cost them in the long run.”

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Posted 1 month ago

“I did have issues with F/F arrived damaged, i would assume at where it was packed, i was really impressed with how it was packaged, delivery. And a lot of msgng was sorted and a good will gesture. Would buy again thank you”

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Posted 1 month ago

“I called ahead of placing my order as I had a few questions regarding delivery, all were answered swiftly by a very helpful gentleman called John. I was completely reassured, so placed my order. The delivery was arranged on a day to suit me, everything happened like clockwork, would definately recommend and would certainly use again. Thank you Reliant.”

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Posted 1 month ago

“All as described 👍👍👍👍”

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Posted 1 month ago

“Item was delivered very quickly”

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Posted 1 month ago

“LET DOWN - AWAITING REFUND - NO DELIVERY I received an email on 25th Feb inviting me to write a review; I also received an email that stated "Thank you for your recent order from Reliant. We hope you love your new purchase" - Hmmm! Ordered 18th Feb - emailed to ask Reliant which date they wanted to deliver out of 25th or 26th Feb - they chose 26th (so I booked annual leave). Then, at 15:52 on 25 Feb a voicemail from Reliant "whenever you`re free ... give me a quick call back ... it`s just regarding the delivery" 15:55 I return call - no-one picking up the call. Then, an email: On Wednesday, 25 February 2026 at 16:20:27 GMT, RELIANT wrote: Good afternoon, I hope you are well, Due to the technical error with the couriers we can deliver the item on 27/02/26 to 28/02/26, please can you confirm a suitable date before 11:00am on 26/02/26. Kind regards Nikky Reliant NOTICE THERE IS NO APOLOGY ANYWHERE IN THE PHONE OR EMAIL MESSAGE, however, I expect `James` will respond to this review with his stock message of "apologies ... please phone me ..." On Wednesday, 25 February 2026 at 16:54:53 GMT, Nicki Dixon wrote: Hello I missed your phone call today (at 15:52). I tried to return your phone call (at 15:55), however, there was no reply from option 2 `deliveries`. I am unhappy about this situation as I placed my order last week (18th) and have booked annual leave from work for tomorrow (26th) which is the date that you chose when I gave the option of 25th or 26th. I have already received emails hoping that I am happy with my order and a request to leave a review. Please can you explain why I cannot receive my order tomorrow, and why I am only being informed now. Thank you. Nicki From: Nicki Dixon To: RELIANT Sent: Thursday, 26 February 2026 at 09:57:31 GMT Subject: Re: delivery update ORD10377050 Please can you refund my payment of £388.55 and cancel this order. Thank you. I WANTED MY REVIEW TO BE "LET DOWN - PROMPT REFUND" HOWEVER ... NO RESPONSE FROM RELIANT :-(”

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Posted 1 month ago

“Easy site to use, fabulously fast delivery”

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Posted 1 month ago

“Good reliable service. Would use again.”

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Posted 1 month ago

“Very good washer”

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Posted 1 month ago

“Brilliant service. Fitted new and took old and all packaging. No issues. Guys we’re polite”

RELIANT 5 star review on 24th February 2026

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Posted 1 month ago

RELIANT is rated 4.2 based on 85 reviews