Robot My Life Reviews

Name: Robot My Life
Rating: 3.24

3.2 Rating 265 Reviews

54 %

of reviewers recommend Robot My Life

3.2

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Robot My Life 5 star review on 6th December 2025

Gavin Mortlock

Robot My Life 5 star review on 9th May 2025

Aurora Llamas

Robot My Life 5 star review on 31st March 2025

Craig Adams

Robot My Life 5 star review on 20th March 2025

Anonymous

Robot My Life 5 star review on 19th March 2025

Melanie Higgins

Anonymous

Anonymous // 01/01/2019

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“Works great… dog not so keen …😂”

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Posted 2 years ago

“My Itenic vacuum and mop from I Robot is amazing love it so much, we even gave our’s a name Hector The Trash collector. Hector vacuum’s our carpet, Vacuum’s and mops our tiles, saves me so much time each day”

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Posted 2 years ago

“My first clean, ooh wow, how bad was my house, pretty bad, after 1 week, I was so surprised. Looking forward to week 2 to see how it goes. Was surprised it cleans my shah pile mat. So far so good, also wanted to say the chat channel or help line...Mario has been great m, and thank you Mario”

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Posted 2 years ago

“So far I'm quite pleased with my PoolBot B150. Only had it for a short period so we'll see over time re longevity. It takes a fair while to charge, around 5 hours I think. But that provides enough power for it to do a complete job cleaning the pool. It has trouble getting the corners and areas where the floor meets the wall completely clean, but otherwise does a good job.”

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Posted 2 years ago

“PoolBot B150, arrived 1week ago, took a while to receive but i am patient and was well worth the wait, we have a 8x4 mtr fibreglass pool that it cleans so well, we get a lot of leaves and fine debris in our pool and i was amazed when emptying the filter box how much it had collected in 90min, easy to operate just charge it up and put it in the pool and when it’s done the job it parks up to the side and you lift it out and charge up ready for next time, even had a call from the company to make sure we received it and were happy which was a first 😁”

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Posted 2 years ago

“I love it. Saves me time and my back.”

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Posted 2 years ago

“I am so disappointed in the service received on trying to get our faulty new Moebot S5 to work. Contacted customer support, Mario was great but now 6 weeks on still trying to get a resolution with no luck, now looking to take this to fair trading as nearly $1000 for this product might not seem much to them wasted, but it is to me. Was so excited to have purchased this with all the great reviews from product companies to have it turn into nothing but a headache and wasted money.”

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Posted 2 years ago

“Purchased a Hobot Legee D7 last November. While the machine mopped and vacuumed pretty well it had issues with mapping, inability to return home, failing to clean designated areas. These technical issues continued & significantly impacted the usability & usefulness of the robot. Contacted customer service & provided detailed info on issues and was promised technical support on 28/11/22. After waiting over December Xmas / New Year period still no response or contact from Robot My Life. Reached out again for support on 20/1/23 and promised technical support but no response. Overall it may be a decent machine but plagued by technical issues which the company are apparently not interested in resolving in a timely manner. The customer after sales service has been virtually non-existent.”

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Posted 2 years ago

“The robot does everything it is supposed to do, very happy with it. The instruction booklet that comes with robot is incredibly confusing and needs improving”

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Posted 2 years ago

“Order made on 11/12/23 told 2 weeks then another 2 weeks then another then an upgrade and another 2 weeks now promised in 1 week Can’t tell you about the product must be really good Maybe I’ll review in couple of months when I maybe get it”

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Posted 2 years ago

“I order the Poolbot IB50 on 27th November 2022. The product was in stock according to the website. I ordered it from this company because they promised quick shipping and I needed it for xmas. I tried calling the number on their website on 11/12 without success no-one answered. I emailed on the same date asking for an urgent update on my order. On 16/11 I finally received a reply to my urgent email. The reply was passive aggressive and stated that it "clearly states on the website that this is a pre- order product and that stock was delayed but would be arriving next week and should be shipped then. I checked the product page again and it didn't mention anything about being a pre-order item. I then checked all tabs and fine print, finally lost amongst a tiny paragraph in the "item description" on a different page i found a small sentence mentioning pre-order. I replied to the email advising that it was not clear that it was pre-order and had I know that, I most certainly would NOT have purchased it from them. I did not receive a reply to this. I followed up again on 27th Dec, still no answer. Then I get an automated email on 4th of Jan saying order has been shipped. I finally received it on 10th January, this morning. I plugged it in to charge it and it appears to be broken. I rang the office number and received a recorded message saying "your call cannot be answered please try again later". I have also emailed asking them to urgently contact me and am awaiting a reply. I spent $799 on a product that appears to be broken. The customer service is non- existant. I have since read other peoples 1 star reviews and sincerely wish I had read them before I gave my hard earned money to this company!! My advice to anyone is AVOID THEM LIKE THE PLAGUE!! Shop elsewhere and save your money and your sanity.”

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Posted 3 years ago

“I still havent received it despite paying for express shipping so its pretty hard to know how to review this item!”

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Posted 3 years ago

“I ordered and paid for a Hobot 388 window cleaner. When it arrived, there was no power cord They sent a cord, but it was missing a piece They sent the missing piece When we assembled it to use, it would not work We sent the unit back for replacement or a refund Now nearly 2 months later, we are getting a "run around" due to their "inspection process". My advise is to not bother dealing with them.. find a more reliable provider”

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Posted 3 years ago

“Wouldn't know how it performs or what it even looks like yet as I haven't received it...”

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Posted 3 years ago

“55 emails and 4 months waiting for my refund for my robot vacuum that doesn’t work on dark carpet, please call me to give me my refund.”

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Posted 3 years ago

“Hi I ordered 2 but received 1. Please check again. Thank you Nhi Mai”

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Posted 3 years ago

“I have a high shredding dog and two cats inside. My entire house is slate floor and this machine deals with the uneven surface extremely well with the exception of one tile. My floors have never been cleaner and I use this every single day”

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Posted 3 years ago

“I bought a 2S robotic window cleaner after advice from an online representative of Robot My Life. It performed poorly leaving streaks and marks on our glass windows and doors. I spoke/texted/emailed the company. They have refused a refund. 1. The 2S would occasionally become fixed in one spot and have to be turned off and manually removed. Luckily, I could reach it each time, otherwise I may have had to wait for it to lose suction and fall off. 2. Their special glass cleaner would not reach the glass if there was even a slight breeze. 3. Dry cleaning of the windows with clean pads each time could possibly have made some difference to cleanliness of the windows but the machine still made unacceptable marks and streaks after doing the wet clean. 4. Sometimes the 2S became wedged under the glass door handle. Again, it need to be turned off, removed and restarted. 5. The 2S occasionally only ascended/descended half the glass, would turn around and clean the part if had already been over. It would need to be stopped and restarted. 6. I cleaned the caterpillar tracks between each window - I noticed no difference in the results of the glass. 7. The 2S needed constant supervision as it often stopped in one spot, became wedged or omitted cleaning part of the window. 8. It is extremely noisy and uncomfortable to be in the same room while it is "working". The company said the streaks and marks were due to an oil build up on my windows. The only way that could happen is if the 2S left oil on my windows. I cannot recommend this machine. All my glass windows and doors need manual cleaning AFTER using the 2S. Manual cleaning was quieter, faster and had a better result - no marks and streaks on the glass.”

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Posted 3 years ago

“Clever vacuum.”

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Posted 3 years ago

“Could not be more disappointed. Was blissfully happy with our ultenic T10 robo vac until trying to obtain spare part under warranty. We now have a vac with centre wheel broken, and does not function without wheel. I have sent 12 emails to 3 departments to no avail and have had 2 unreturned phone calls. What is the point of a great product, if I can’t fix if something goes wrong! Where is the follow up service?”

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Posted 3 years ago

Robot My Life is rated 3.2 based on 265 reviews