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Robot My Life Reviews

3.5 Rating 217 Reviews
61 %
of reviewers recommend Robot My Life
3.5
Based on 217 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Read Robot My Life Reviews
Robot My Life 5 star review on 9th May 2025
Aurora Llamas
Robot My Life 5 star review on 31st March 2025
Craig Adams
Robot My Life 5 star review on 31st March 2025
Craig Adams
Robot My Life 5 star review on 31st March 2025
Craig Adams
Robot My Life 5 star review on 20th March 2025
Anonymous
Robot My Life 5 star review on 19th March 2025
Melanie Higgins
Robot My Life 5 star review on 18th March 2025
Anonymous
29
Anonymous
Anonymous  // 01/01/2019
I purchased the machine used it once and it stopped working. I contacted ur office and have now sent it back. I do not want it fixed I would like a new one or my money back.
Helpful Report
Posted 1 year ago
Would Not Recommend Purchasing anything from this Company!!!
Helpful Report
Posted 1 year ago
This thing is rubbish. Hardly picks up wifi signal. And havnt seen it clean the walls of pool once. Pretty disappointed.
Helpful Report
Posted 1 year ago
It’s terrible. Just sits there on my window. I could clean a house of windows quicker than it cleans one square on a window. Does not do what it promises! I want a full refund. Also had to wait weeks for such a rubbish product to arrive.
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Posted 1 year ago
I purchase the pool bit earlier this year after researching many other brands I decided to try poolbot. It’s great value for money easy to use and no cords. Pool bot scrubs sides and bottom, whilst picking up all the leaves. My pool is crystal clear without any fuss
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Posted 1 year ago
The Moebot S5 runs every day as it is scheduled. Returns automatically to its home to recharge whenever it needs to. Easy to install the perimeter guide wire pegged along the ground ... when I an certain of the position I will bury it. Excellent value.
Helpful Report
Posted 1 year ago
I have 2 robot mowers and was considering a 3rd. I have reconsidered as the customer service is appalling, I wanted to buy some simple spare parts and have requested a price, I have now been waiting 3 months and nothing, haven’t been able to use one of the robot mowers for this time. Stay away from these mowers as once you have a problem and need parts they are useless. There is no representative in Australia so nothing happens. Try a different mower I will be from now on
Helpful Report
Posted 1 year ago
No customer service I have the S800 moebot. I have for over 12 months been trying to find blades I have asked constantly what I can use as they no longer make blades for the machine I brought in at the end of 2021 so not old but unable to get blades and unable for them to suggest a solution So basically the moebot is useless to me
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Posted 1 year ago
Purchased MoeBot10 - was simple and delivery was fast and consistent with stated delivery date. MoeBot is excellent. Very impressive experience and product!
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Posted 1 year ago
Hi received a week ago so far it works really well i am very impressed with poolbot B150
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Posted 1 year ago
Good quick service
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Posted 1 year ago
It worked until it didn’t. I was going to give a good review, it did a good job. After 2-3 months it didn’t charge and turned off. Now it just stays on the orange light. It doesn’t charge or connect to app. Purchased 24/2/23. Contacted RML 21/5/23 after a couple weeks trying to get it to reconnect myself. I got less than 3 months of use. I contacted RML and got zero response to my email. So now I have a $700 piece of junk. Got more value from a $300 vac. 2 years before it stopped working. Bitterly disappointed. Buyer beware there is no support, no aftercare, and no warranty unless it arrived faulty in box. Thanks for wasting my money.
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Posted 1 year ago
Works great… dog not so keen …😂
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Posted 1 year ago
My Itenic vacuum and mop from I Robot is amazing love it so much, we even gave our’s a name Hector The Trash collector. Hector vacuum’s our carpet, Vacuum’s and mops our tiles, saves me so much time each day
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Posted 2 years ago
My first clean, ooh wow, how bad was my house, pretty bad, after 1 week, I was so surprised. Looking forward to week 2 to see how it goes. Was surprised it cleans my shah pile mat. So far so good, also wanted to say the chat channel or help line...Mario has been great m, and thank you Mario
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Posted 2 years ago
So far I'm quite pleased with my PoolBot B150. Only had it for a short period so we'll see over time re longevity. It takes a fair while to charge, around 5 hours I think. But that provides enough power for it to do a complete job cleaning the pool. It has trouble getting the corners and areas where the floor meets the wall completely clean, but otherwise does a good job.
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Posted 2 years ago
PoolBot B150, arrived 1week ago, took a while to receive but i am patient and was well worth the wait, we have a 8x4 mtr fibreglass pool that it cleans so well, we get a lot of leaves and fine debris in our pool and i was amazed when emptying the filter box how much it had collected in 90min, easy to operate just charge it up and put it in the pool and when it’s done the job it parks up to the side and you lift it out and charge up ready for next time, even had a call from the company to make sure we received it and were happy which was a first 😁
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Posted 2 years ago
I love it. Saves me time and my back.
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Posted 2 years ago
I am so disappointed in the service received on trying to get our faulty new Moebot S5 to work. Contacted customer support, Mario was great but now 6 weeks on still trying to get a resolution with no luck, now looking to take this to fair trading as nearly $1000 for this product might not seem much to them wasted, but it is to me. Was so excited to have purchased this with all the great reviews from product companies to have it turn into nothing but a headache and wasted money.
Helpful Report
Posted 2 years ago
Purchased a Hobot Legee D7 last November. While the machine mopped and vacuumed pretty well it had issues with mapping, inability to return home, failing to clean designated areas. These technical issues continued & significantly impacted the usability & usefulness of the robot. Contacted customer service & provided detailed info on issues and was promised technical support on 28/11/22. After waiting over December Xmas / New Year period still no response or contact from Robot My Life. Reached out again for support on 20/1/23 and promised technical support but no response. Overall it may be a decent machine but plagued by technical issues which the company are apparently not interested in resolving in a timely manner. The customer after sales service has been virtually non-existent.
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Posted 2 years ago
Robot My Life is rated 3.5 based on 217 reviews