Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.62

4.6 Rating 1,154 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 20th December 2025

654

Anonymous

Anonymous // 01/01/2019

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English

“They work great no problems. Very easy to use”

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Posted 1 year ago

“Everything worked well except for the two and a half inch long blue Jack that's at the end of the headset cord to the unit”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear that everything worked well overall. We're sorry to hear about the issue with the 2.5-inch blue jack on the headset cord. If you need assistance or have any questions about it, please don't hesitate to reach out to our support team. We're here to help!

Posted 1 year ago

“I am in los Cabo's , emailed about info on purchasing a pkg. The response was great from California, the dealer in los Cabo's has not called. If I order it will be from California.”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear you received a prompt response from our team in California. We apologize for the lack of communication from the dealer in Los Cabos. If you decide to place your order with us directly, we’ll ensure you receive the support you need. Please let us know how we can assist you further!

Posted 1 year ago

“No complaints”

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Posted 1 year ago

“Nothing. Love my rugged radio”

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Posted 1 year ago

“Radios stopped working”

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Posted 1 year ago

Hi Stephanie, Thank you for reaching out regarding the issue with your radios. We understand how important reliable communication is. Please contact our tech service team, as we have a warranty process in place to assist you with this matter. Our representatives are available to help troubleshoot the issue and determine the best course of action. We appreciate your patience and look forward to resolving this for you. 888-541-7223

Posted 1 year ago

“Great system. Everyone loves the clarity and ease of use. My wife and I have a handheld in our Ranger listening to the kids in the RZR with helmet communications.”

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Posted 1 year ago

Thanks for your feedback! We're so glad to hear that you and your family love the clarity and ease of use of our system. It’s awesome that the handhelds and helmet communications are making your adventures even better! If you ever need anything, just reach out!

Posted 1 year ago

“Really good communication with Joe - quick to answer questions and resolve any issues. The product itself was high quality, and the YouTube installation video was perfect.”

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Posted 1 year ago

Thanks for your review! We're thrilled to hear that Joe provided you with great communication and support. It's fantastic that you found our product to be high quality and that the YouTube installation video was helpful. If you have any more questions or need assistance in the future, feel free to reach out!

Posted 1 year ago

“I had very good assistance and direction when I purchased my radios and they have made my rides much more pleasurable as they block most of my engine noise!”

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Posted 1 year ago

Thanks for sharing your experience! We're glad to hear that you received great assistance with your radio purchase and that they’ve enhanced your rides by blocking out engine noise. If you have any more feedback or need help in the future, don't hesitate to reach out!

Posted 1 year ago

“I was hesitant to spend the money but I finally did. I have been amazed at how much I enjoy the radios.”

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Posted 1 year ago

We're so glad to hear that you took the plunge and are enjoying your radios! It's great to know that they exceeded your expectations. If you have any questions or need assistance, feel free to reach out. Happy riding!

Posted 1 year ago

“You guys are the best! Best GMRS radios and when you ask for decals to put on your rig, they send you two sheets at no charge! Now that's customer service! Thanks Rugged Radios!”

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Posted 1 year ago

Thank you for your fantastic feedback! We're thrilled to hear you love our GMRS radios and appreciate our customer service. It’s our pleasure to send decals your way! If you need anything else, just let us know. Happy trails!

Posted 1 year ago

“Easy returns”

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Posted 1 year ago

“I haven’t used them yet going to this weekend”

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Posted 1 year ago

“Fulfill most of we needs”

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Posted 1 year ago

“Candice has been very helpful in deciding what equipment would best suit my needs.”

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Posted 1 year ago

We're thrilled to hear that Candice was able to assist you in finding the perfect equipment! We take pride in our team's expertise and are always here to support your adventures. Thanks for choosing us!

Posted 1 year ago

“All information that was asked was answered by staff, the sales department was amazing over the phone.”

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Posted 1 year ago

Thank you for the kind words! We're happy our team could provide all the information you needed. We're here to help anytime you have more questions. Enjoy your gear!

Posted 1 year ago

“Unfortunately, it took a bad review to resolve the issue of verified defective headset. But Rugged did come through and stood by their product, which why I selected Rugged Radio and Intercom to begin with. Thanks guys for taking care of this!!”

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Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

Thank you for recognizing our customer service! We're dedicated to ensuring a great experience every time, and we're glad we could deliver that for you.

Posted 1 year ago

“I had a great purchase experience .”

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Posted 1 year ago

We're so glad to hear your purchase went smoothly! We aim to make every step easy and enjoyable for our customers. Thanks for your feedback!

Posted 1 year ago

“I lost Bluetooth on my 696plus, I sent it in and these guys got it taken care of and back to me in a surprisingly fast turnaround and with great communication!”

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Posted 1 year ago

We're happy to have been able to get your 696plus back in action! Our warranty support is designed to make things hassle-free, and we're glad you had a smooth experience.

Posted 1 year ago

Rugged Radios is rated 4.6 based on 1,154 reviews