Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 1,013 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 7th May 2025

604

Anonymous

Anonymous // 01/01/2019

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English

“I absolutely love my GMR2 radio. Got it because it was requested for me to have by an overland club I’m part of and it worked fantastic. I could hear everyone else clear as day even though there was a lot of trees and I was at the back of the pack. I was even relaying messages from the leader to the caboose of our convoy who had a less powerful radio and couldn’t hear the leader. Overall I’m super happy with my radio and I’m definitely going to recommend them to everyone.”

Rugged Radios 5 star review on 16th October 2024

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Posted 6 months ago

Thank you for your fantastic review! We're thrilled to hear how well the GMR2 radio performed during your overland adventures, especially in challenging conditions. It's great that you could relay messages and stay connected with your group. We appreciate your recommendation and look forward to supporting your future adventures!

Posted 6 months ago

“I have not owned the radio long enough to share an honest opinion. Appears very well-made and install was easy.”

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Posted 6 months ago

Thank you for your feedback! We're glad to hear that you found the radio well-made and the installation easy. Once you've had more time to use it, we’d love to hear your thoughts. If you have any questions or need assistance, feel free to reach out!

Posted 6 months ago

“Great communication great product”

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Posted 6 months ago

“It makes the ride better when you can listen to music”

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Posted 6 months ago

“Being able to listen to the radio thru the headpiece.”

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Posted 6 months ago

Thank you for your review! We're glad to hear you're enjoying the ability to listen to the radio through your headpiece. If you have any further feedback or questions, feel free to reach out!

Posted 6 months ago

“We love the expanded battery packs.”

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Posted 6 months ago

“Good customer service leading to a sale.”

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Posted 6 months ago

Thank you for your feedback! We're pleased to hear that you had a positive experience with our customer service. If you need any further assistance, feel free to reach out!

Posted 6 months ago

“Everything works great ! Very happy with my rugged radio installed in my UTV”

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Posted 6 months ago

Thank you for your feedback! We're thrilled to hear that everything is working great with your Rugged Radio in your UTV. If you have any questions or need further assistance, feel free to reach out. Enjoy your adventures!

Posted 6 months ago

“Great radios..fast shipping”

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Posted 6 months ago

“I have bought 5 radios from Rugged in the last 2 years to equip our jeeps and my superduty. I had an issue with one of the radios and after I sent it back they just replaced it with a new one. Great customer service and hassle free.”

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Posted 6 months ago

Thank you for your review! We’re glad to hear that you had a positive experience with our customer service and that we could resolve your issue quickly. Your support means a lot to us, and we appreciate you choosing Rugged for your radio needs! If you have any further questions or need assistance, don’t hesitate to reach out.

Posted 6 months ago

“My radio has different Chanel’s then some of my friends who have the older radios. I can’t use their Chanel.”

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Posted 6 months ago

Thank you for your review! It’s important to us that you have a seamless communication experience. If your radio has different channels than your friends' older models, it might be due to frequency ranges. If your have a gmrs radios and your friends have business band or "race radios" they will not talk to each other. Please reach out to our customer support team, and they’ll be happy to assist you in resolving this issue so you can connect with your friends.

Posted 6 months ago

“Ordering was easy and tec support was great”

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Posted 6 months ago

“The hand held radios are great. The only down side is that the regular battery does not last at all. I recommend getting the extended/bigger battery.”

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Posted 6 months ago

Thank you for your review! We're glad to hear you're enjoying the handheld radios. We appreciate your feedback about the battery life, and we agree that the extended battery is a great option for longer usage. If you have any other questions or need assistance, feel free to reach out!

Posted 6 months ago

“Range is to short”

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Posted 6 months ago

Hi Bill, Thank you for your feedback. We understand that range is important, and we’re sorry to hear that it didn’t meet your expectations. We'd love to help troubleshoot or offer suggestions for maximizing your radios performance. Please don’t hesitate to reach out to our support team for assistance. 888-541-7223

Posted 6 months ago

“Good radios, took a little bit to get sensitivity figured out and set on head sets. Works very good now for in car communication and car to car. Coax wire is weak broke the first one by over tightening the antenna, it didn’t feel like I tightened it much.”

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Posted 6 months ago

Thank you for your feedback! We're glad to hear that you're now enjoying effective communication with your radios. We appreciate your note about the coax wire and will take your input into consideration for future improvements. If you have any questions or need further assistance, please don’t hesitate to reach out!

Posted 6 months ago

“Not want i was looking for. Contacting customer service is not easy. Still nobody has called me back and it's been 3 months! I've called 4 times about my issue and nothing. Stay away if you don't care about Contacting them.”

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Posted 6 months ago

Hi Rod, Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you've experienced in trying to resolve your issue. Our customer service team is available Monday through Friday from 8 AM to 5 PM PST, and we encourage you to call us during those hours so we can assist you directly. We understand your frustration and are committed to addressing your concerns promptly. Please let us know a convenient time for you to discuss this matter further, or feel free to reach out to us again at 888-541-7223.

Posted 6 months ago

“Service and tech support were both outstanding. Questions I had up front were answered over the phone and when the product I received had an issue, it was rapidly solved with troubleshooting and replacement of the faulty connector.”

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Posted 6 months ago

Thank you for your feedback! We're glad to hear you received outstanding service and that your questions were promptly answered. We're also pleased that any issues with your product were quickly resolved. If you need further assistance, feel free to reach out!

Posted 6 months ago

“when an international transaction goes through without any problems, what else can you say but excellent?”

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Posted 6 months ago

“Clear reception and voice recognition No garbled words, no trying to figure out what the other person was saying. Good range”

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Posted 6 months ago

Thank you for your review! We're thrilled to hear that you're enjoying clear reception and voice recognition with good range. If you have any further feedback or questions, feel free to reach out!

Posted 6 months ago

“Great customer service!”

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Posted 6 months ago

Rugged Radios is rated 4.6 based on 1,013 reviews