Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product great service”

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Posted 2 years ago

“Great products, always super fast delivery, never been disappointed”

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Posted 2 years ago

“All the fragrances smell amazing”

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Posted 2 years ago

“I bought Christmas oils for my wax melts, they smell lovely”

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Posted 2 years ago

“Fabulous products and excellent service. Arrived very well packaged and delivered quickly”

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Posted 2 years ago

“Excellent service and products. Super fast delivery.”

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Posted 2 years ago

“Very pleased with the scents ,containers clearly worded and plain to see”

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Posted 2 years ago

“Good product, arrived promptly”

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Posted 2 years ago

“Very fast delivery”

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Posted 2 years ago

“Lovely fragrances good service very quick delivery”

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Posted 2 years ago

“Customer service is poor. Put a message on my account, no response. No one approves Facebook posts on their own page”

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Posted 2 years ago

Hi Sarah, we have had no messages come through from you. Regarding our Facebook group we have it there to help our customers and we do approve posts when we can. However, there are some issues with the admin side of the group loading on most devices which we have contacted Facebook about to try and resolve. - SSC

Posted 2 years ago

“Good price, good product, fast delivery. Happy customer, will continue to use.”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“I must admit that I have been disappointed with the diffusers I have made so far as they do not appear to be throwing sufficient scent into the rooms. Is there anything you could suggest? I have used 3 of the fragrances so far at 20% as suggested in your guide.”

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Posted 2 years ago

Hi, 20% is the starting guide point. However, like with all fragranced products each fragrance needs testing and you may need to increase or decrease it depending on the fragrance. The length of time you leave the diffuser before placing the reeds in can also effect the throw. Your reeds can also effect the throw and unfortunately we don't know what reeds you are using as those supplies don't appear to have been purchased from us.

Posted 2 years ago

“Easy ordering. Quick delivery. Well packed”

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Posted 2 years ago

“Always a fantastic service and excellent quality products!”

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Posted 2 years ago

“Great website, easy to order, fast delivery, products I have ordered have all been outstanding”

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Posted 2 years ago

Thank you so much for the lovely review, Claire! We are so happy to hear you like both the products and service - SSC

Posted 2 years ago

“Fast and efficient service and there stuff is top quality”

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Posted 2 years ago

“Fabulous scents, everyone comments on fragrance in my home, home made diffusers so easy to get strength and perfume you want 1st time!”

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Posted 2 years ago

Thank you for your review, Cherry! It is great to hear that everyone likes the fragrances!

Posted 2 years ago

“I bought 6 glass jars in 3 different sizes abd deliveey was prompt abd efficient. The jars will be used for candle making are excellent quality and competitively priced.”

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Posted 2 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews