Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality speedy delivery and lads of tips and advice on site, will definitely be a returning customer.”

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Posted 2 years ago

“A great company to work with, simple website, easy ordering process and with the loyalty bonus a great way of making savings once you have enough tokens. Excellent communication when required and fast delivery”

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Posted 2 years ago

“Ordered from Ireland and was never informed that I would have to pay €50 import tax. Should be highlighted on the website when checking out. Very disappointed will not be ordering from this company again”

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Posted 2 years ago

Hi Amy, unfortunately, since Brexit that is the case when ordering internationally from outside the EU. You paid no VAT at check out and instead paid it to your country upon import. This information is available on our shipping information page.

Posted 2 years ago

“Always good fast delivery and products great fragrances super”

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Posted 2 years ago

“Extremely fast delivery. Scents for my wax melts are amazing. A good strong fragrance. Highly recommend the Butter Beer and Toffee Apple scents. Everyone who has walked in my house has commented on the gorgeous smells! And very reasonably priced too!”

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Posted 2 years ago

Hi Janice, thank you for the review. We are thrilled to hear everyone, including yourself, is loving the scents!

Posted 2 years ago

“Beautiful fragrances with great service & delivery.Very happy.”

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Posted 2 years ago

“Used multiple times now and happy with every purchase, it’s reasonably priced and the products are good quality”

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Posted 2 years ago

“Beautiful scents always”

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Posted 2 years ago

“Good fast service”

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Posted 2 years ago

“Excellent service, quality products and helpful hints and tips.”

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Posted 2 years ago

“The products turned up well wrapped the sense I received smell amazing”

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Posted 2 years ago

“Very good quality and fast delivery!”

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Posted 2 years ago

“I received my 24 amber jars & scents which smelled amazing. The box was packaged extremely well which as eco friendly and strong. I have always been happy with how quickly my products are dispatched.”

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Posted 2 years ago

“I BOUGHT BADEDAS SCENT AND ITS REALLY NICE. BEEN TRYING TO FIND THIS SCENT FOR A LONG TIME. IT REMINDED ME OF A BUBBLE BATH I USED WHEN I WAS YOUNG TY SCENTS AND CANDLES.”

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Posted 2 years ago

Hi, it's great to hear you liked the fragrance. We love hearing how scents bring back memories - SSC

Posted 2 years ago

“Amazing scents, I haven’t found another company that has such strong scents. All my customers love the scent throw and how long they last.”

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Posted 2 years ago

“amazing fragrance oils never disappointed with any order”

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Posted 2 years ago

“Absolutely love your products and always provide a first class service. Thank you very much xx”

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Posted 2 years ago

“Great products and delivery service”

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Posted 2 years ago

“Great prices and fantastic customer service”

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Posted 3 years ago

“Everything I have order from scents soap and candles is high quality, prices are very good and delivery is quick and efficient”

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Posted 3 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews