Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love these fragrance oils best I've come across yet I will always buy from scents soaps and candles thank you”

Helpful Report

Posted 4 years ago

“Great variety”

Scents Soaps and Candles 5 star review on 17th April 2021

Helpful Report

Posted 4 years ago

“Excellent service from Scents and Soaps, Items well packaged and delivered very quickly indeed. The Scents were "spot on" in terms of smells/description and the glassworks we bought have a luxury feel to them. We only ordered a few items (£50 worth) as a test, but we will certainly be making further purchases.”

Helpful Report

Posted 4 years ago

Hello Lord, Thank you for taking the time to give us your feedback. We are so happy that you have enjoyed our products and the promptness of the package arriving. We hope that these are the first of many future orders as we hope to welcome you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Quality products packaged securely”

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Posted 4 years ago

“The Fragrances ive purchased are by far the best I've tried. I recently bought Soya wax and love it.”

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Posted 4 years ago

Hello Jenny, Thank you so much for your kind words. We are so happy that you are so pleased with our Scented Living fragrances and wax options. We look forward to welcome you back soon. Scents Soaps and Candles Team

Posted 4 years ago

“Fantastic quick delivery. The scent smells exactly like the real McCoy. Very pleased”

Helpful Report

Posted 4 years ago

“Still haven’t received my order. Postage is high and I’d expect the order within 2-3 days for the amount paid. Won’t be ordering again. This is the second order and same experience. Ordered from other vendors and I received the orders within 2 days. Poor service!”

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Posted 4 years ago

“Very good products & speedy delivery”

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Posted 4 years ago

“Very pleased with my order”

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Posted 4 years ago

“I am very new to soap making and am currently tying to set up my business. I have to say I have found Scents Soaps and Candles to be extremely helpful with all of my requests for information and nothing has been too much trouble. Many thanks.”

Helpful Report

Posted 4 years ago

Hello Lynn, Thank you so much for taking the time to give us feedback. We are glad that you have had such a great experience with us and as we continue to expand more into the soap area, we hope that we can continue to welcome you back soon. Scents Soaps and Candles Team

Posted 4 years ago

“Very impressed an will be back”

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Posted 4 years ago

“Perfect, brilliant service, good quality products, highly recommended”

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Posted 4 years ago

“Excellent product and service quick delivery”

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Posted 4 years ago

“Fantastic selection of quality products with prompt delivery - very happy with my purchase of diffuser supplies”

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Posted 4 years ago

“Good product and good service, what more do you need? Highly recommended!”

Helpful Report

Posted 4 years ago

Hello Laurian, Thank you for your kind words! We are so happy to hear that you are pleased with our service and enjoy our products. We look forward to welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Great service, quick delivery and great products.”

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Posted 4 years ago

“I would definitely recommend Scent Soaps and Candle . Lots of different waxes to choose from as well as fragrance oils. Very fast delivery packed well.”

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Posted 4 years ago

“Quick delivery. Item was lovely and I would definitely use and recommend scents soaps and candles again.”

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Posted 4 years ago

“I Loved the wax I ordered, it really gave a beautiful finish. The scents were also amazing! Delivery was very fast, price of products was also very good, can’t fault them!!”

Helpful Report

Posted 4 years ago

Hello Verity, We are so happy that you loved the products you ordered! Thank you for taking the time to give us your feedback. Our dispatch team will be glad to know that their efforts are being seen and that you received your parcel promptly. Scents Soaps and Candles Team

Posted 4 years ago

“I love 💘 these people. Great service”

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Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews