Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my first order, have made myself some lovely diffusers. Thinking my next project will be some candles😊”

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Posted 4 years ago

“Excellent service, Will be using in the future for all my candle making supplies.”

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Posted 4 years ago

“I have purchased from yourselves before and been very happy however the reed diffuser bottles were very disappointing. The colour is nothing like the picture and they should be classed as very pale grey also the seam lines on the bottles stand out, I will not be using them.”

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Posted 4 years ago

“really happy as i ordered on the Thursday and received the order on the Friday. everything was packed well and pleased with the price as I didnt pay delivery either”

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Posted 4 years ago

Hi Tracy, We are so glad to hear that you received your order so quickly! Our team will be so pleased to hear that their hard efforts are being noticed. We look forward to welcome you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Arrived quickly. Smell lovely 😊”

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Posted 4 years ago

“great products fast delivery”

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Posted 4 years ago

“Super quick delivery and great prices! I haven’t used the fragrance oil or wicks yet. But you can tell by looking at them they are better quality than wicks I have tried previously! I’m super excited to use them! And the fragrance oils smell devine!”

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Posted 4 years ago

Hi Nicolle, We are so glad to see your comments and we know that when you use the products, you will love them! We look forward to welcoming you back soon. Thank you for taking the time to write us your feedback. Scents Soaps and Candles Team

Posted 4 years ago

“Reliable and good supplier. Little things could always improve....making the larger fragrance oil containers easier to use/open in their design....but overall happy with products.”

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Posted 4 years ago

“Great products good service”

Scents Soaps and Candles 5 star review on 25th April 2021

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Posted 4 years ago

Hi Lisa, Thank you for your kind words and for sharing a picture of your wax melts - they look beautiful! We are so glad that you love our products and services and we hope that we could continue welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Excellent products amazing scents fast delivery will definitely be ordering again”

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Posted 4 years ago

“Really quick delivery!”

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Posted 4 years ago

“Great quality products, great prices and fast delivery. I will be back.”

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Posted 4 years ago

“Once again quick delivery and perfect service. Will definitely continue to buy the fragrances I need from here. #onehappybunny”

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Posted 4 years ago

Hi Sarah, Thank you again for your continued support. We are so happy that you are still happy with our services and products. Scents Soaps and Candles Team

Posted 4 years ago

“Great products and fast delivery will be using again”

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Posted 4 years ago

“Delivery was quick and easy and products came in the perfect condition”

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Posted 4 years ago

“Quick delivery. nice smells, but they don't last long. Thank you.”

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Posted 4 years ago

“The scents have a lovely smell to them and the delivery time has improved”

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Posted 4 years ago

Hello Terry, Thank you for the kind words. We are glad to see that the improvements we have made from our side are being noticed. We hope to continue welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Really happy with my fragrance oils, jars, soy wax and wicks. Delivery was quick and i'm so happy with the product I have been able to create with top quality ingredients :-)”

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Posted 4 years ago

“Amazing scents, amazing service I forgot something off my order and I recieved help straight away, recieved my order next day”

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Posted 4 years ago

Hello Lorna, Thank you for your kind feedback. We are so pleased that you are happy with our service and we are glad that we were able to assist you with the additional items for your order. We hope for your continued support in the near future. Scents Soaps and Candles Team

Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews