Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next dsy delivery but didnt get it”

Helpful Report

Posted 4 years ago

Hello Margaret, Thank you for your feedback. Please note that the DPD Next Day delivery option is after the parcel has been dispatched. We allow our teams 24-48 hours to dispatch the orders and once the parcel is picked up, you will receive it on the next working business day - if no delivery delays. Scents Soaps and Candles Team

Posted 4 years ago

“Nice range of fragrances and wicks. Well packaged and Fast delivery”

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Posted 4 years ago

“Came earlier than expected”

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Posted 4 years ago

“First order from scents soaps and candles, I’m really happy with the products and quick delivery. Thanks you.”

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Posted 4 years ago

Hello Thomas, Thank you for taking the time to give us your feedback! We are so happy to read that your first order with us went so well and that it arrived promptly. We look forward to welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Amazing, well packaged. Delivery kept me up to date. Quality stock. Will buy from again.”

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Posted 4 years ago

“Very efficient service. And the smell of the sauvage oil is spot on. I’ve ran out of rooms to put a reed diffuser in! I’ll definitely be buying again, I’m tempted to have a go at making some soap with it next time too. The packaging is practically indestructible, it was a little bit like pass the parcel, but no chance of anything arriving damaged. Well done guys & girls”

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Posted 4 years ago

Hello Liam, We are so happy to hear that you have loved our fragrances! We are really excited to add new soap options for our customers as we find it is such a easy and fun way to use our scents with. We look forward to hear your venture with soaps if you get the chance. Thank you for taking the time to write your feedback and we look forward to welcoming you back soon. Scents Soaps and Candles Team

Posted 4 years ago

“Excellent products, useful guides and reasonable prices. Fragrance oils are amazing smells exactly like my favourite perfumes.”

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Posted 4 years ago

Hi Tamanna, Thank you so much for your kind words. We are so happy to see that you have enjoyed our products and that our online information has been helpful to you. We look forward to welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Excellent oils and fast delivery”

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Posted 4 years ago

“excellent service and the oils have a really good scent throw will be ordering again”

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Posted 4 years ago

Hi Carol, We are so happy to hear that you love our oils. Thank you so much for your kind words and we look forward to continue welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Great service and delivery”

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Posted 4 years ago

“I have tried a few companies and this one Is by far the best delivery is quick, pricing is great. Highly recommended”

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Posted 4 years ago

Hi Lisa, Thank you so much for the kind words! We are happy to hear your feedback and we look forward to keep welcoming you back in the future. Scents Soaps and Candles Team

Posted 4 years ago

“Excellent service and product's”

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Posted 4 years ago

“Excellent products and excellent service. Would highly recommend.”

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Posted 4 years ago

“Delighted with all my purchases, great quality scents that are long lasting. Quick delivery with dpd and well packaged.”

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Posted 4 years ago

“Order arrived in good time and packaged well. Products appear to be of good quality. We are new at this so time will tell. Lots of great information on the website too.”

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Posted 4 years ago

Hi Jennifer, We are so happy that your package arrived well and with good timing. We are happy to welcome you to our family and we hope that our website information continues to be helpful in the future. We look forward for your continued support. Scents Soaps and Candles Team

Posted 4 years ago

“Really lovely company and even better now you can earn points! Super fast shipping even over a bank holiday weekend”

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Posted 4 years ago

Hello Laura, Thank you so much for taking the time to leave us your feedback. We are so happy that the new rewards programme is something to look forward to when making your order. We look forward for your continued support in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Excellent service. Ordered at weekend and items arrived on the Tuesday. Loving the new pink bottles, so pretty and match my room spray bottles.”

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Posted 4 years ago

“Great costume service all packed well no breakages arrived on time very fast delivery. 100% recommended Will be buying more”

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Posted 4 years ago

HI Lorraine, We are so glad to hear all your items were delivered safely and quickly. Thank you for your kind words and we look forward to welcoming you back in the near future. Scents Soaps and Candles Team

Posted 4 years ago

“Good service and products . Postage rather high”

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Posted 4 years ago

“a really beautiful and intense fragrance, both in candles and soaps, I heartily recommend”

Scents Soaps and Candles 5 star review on 4th May 2021

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Posted 4 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews