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Scents Soaps and Candles Reviews

4.9 Rating 3,939 Reviews
97 %
of reviewers recommend Scents Soaps and Candles
4.9
Based on 3,939 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Scents Soaps and Candles Reviews
Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

Write Your review

Happy with product , good communication although a lot of it from SSC. Bottle leaked in packaging but overall pretty happy
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Posted 3 years ago
First time I have ordered, arrived quickly, no delays, happy with products purchased.
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Posted 3 years ago
All the bits I ordered but delivery delayed a bit.
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Posted 3 years ago
The goods arrived promptly and look to be very good quality to be fair, disappointed that the website did not state I would have to pay customs because I ordered from Ireland.
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Posted 3 years ago
Absolutely love them however they don’t offer samples of the fragrance oils and sometimes I’m reluctant to order incase I don’t like the smell
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Posted 3 years ago
I like the customer service and the shipping process. well organised.
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Posted 3 years ago
Fantastic product very strong scent and smell exactly how it should 5 stars
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Posted 3 years ago
not used you before, was very pleased with the products, will be ordering again.
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Posted 4 years ago
Good quality products, speedy delivery
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Posted 4 years ago
I love the fragrance oils. The delivery is usually fast, but costly.
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Posted 4 years ago
Great products, arrived super quickly. Thanks
Scents Soaps and Candles 4 star review on 2nd June 2021
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Posted 4 years ago
I love your shop - love love love it. Only request would be for cheaper delivery options x
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Posted 4 years ago
Order arrived promptly. Good packaging to protect the jars. I've made two candles but I keep getting sinkholes, guess it's trial and error
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Posted 4 years ago
Great products but expensive delivery. The products always arrive well packaged and are of a high quality. Despite ordering well over £100 in value was only given 1 day £11.99 delivery option - which in reality didn't arrive for 3 days.
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Posted 4 years ago
Great service and a speedy delivery. I ordered the rose gold caps. They look expensive, but I’ve only given 4 stars because the colour is more copper than rose.
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Posted 4 years ago
Paid for next dsy delivery but didnt get it
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Posted 4 years ago
Hello Margaret, Thank you for your feedback. Please note that the DPD Next Day delivery option is after the parcel has been dispatched. We allow our teams 24-48 hours to dispatch the orders and once the parcel is picked up, you will receive it on the next working business day - if no delivery delays. Scents Soaps and Candles Team
Posted 4 years ago
Good service and products . Postage rather high
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Posted 4 years ago
Arrived quickly. Smell lovely 😊
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Posted 4 years ago
Reliable and good supplier. Little things could always improve....making the larger fragrance oil containers easier to use/open in their design....but overall happy with products.
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Posted 4 years ago
Quick delivery. nice smells, but they don't last long. Thank you.
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Posted 4 years ago
Scents Soaps and Candles is rated 4.9 based on 3,939 reviews