Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it has a long lingering smell, which is very good”

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Posted 2 years ago

“Just started using the coconut wax and it’s excellent.”

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Posted 3 years ago

“The scents all arrived safely. Delighted with the oils”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Fragrances are nice but i find many are not long lasting.”

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Posted 3 years ago

Hi Novelett, thank you for taking the time to leave a review. I can see so far you have tried three of our two hundred fragrance oils. Due to the way fragrances are made some are stronger than others. The length of time a fragrance will last depends on the percentage of fragrance used, the temperatures added and the products it is used in. If you would like any help with using the fragrances, don't hesitate to email us! - SSC

Posted 3 years ago

“Excellent service. Very pleased with the Lucy and Karen jars.”

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Posted 3 years ago

“Fast delivery..great smell”

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Posted 3 years ago

“Cost of delivery is far too high as my parcel was only small and was delivered with my post and put in the postbox with my letters from Royal Mail”

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Posted 3 years ago

Hi Christine, thank you for the feedback! Unfortunately, the delivery rates that are charged based on what the delivery companies charge us. We subsize some of the delivery costs as the delivery companies have increased the cost of shipping multiple times in the last two years due to their staff shortages and rising fuel costs. We offer free shipping on £55 or more on fragrances this offer can be taken advantage of by anyone living in Mainland postcodes in the UK.

Posted 3 years ago

“Very reasonable price. Delivery was on time. The jars look very good quality”

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Posted 3 years ago

“Very good custom”

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Posted 3 years ago

“Products were a good value for money. I got the candle making kit and if you worked out the price per candle, it was very good value. The quality of the items were also very good and the time for dispatch and arrival was very quick. The only down side was that the instructions on how to make the candles were slightly vague, as a novice, there were some points I was left scratching my head in wonder. However I was successful in making what I wanted to and it didn't turn out too badly.”

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Posted 3 years ago

“Really good products, easy to order and arrive quickly.”

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Posted 3 years ago

“Simple to order,reasonable price and prompt delivery.”

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Posted 3 years ago

“Order arrived quick and safely. Nice Amber jars”

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Posted 3 years ago

“Great range of products well recommended”

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Posted 3 years ago

“Some bags of wax were ripped open and spilt in thw box but everything else was okay”

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Posted 3 years ago

“Arrived ahead of schedule and exactly what was ordered l.”

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Posted 3 years ago

“Great Products”

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Posted 3 years ago

“Very fast delivery, easy-to-understand website and other good reviews. Not every essential oil is on the list though, but Amazon had these.”

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Posted 3 years ago

“A comprehensive range of candle making supplies.”

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Posted 3 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews