Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

Write Your review

Tell us how Scents Soaps and Candles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, fast dispatch. The scents are amazing”

Helpful Report

Posted 3 years ago

“Fast delivery..great smell”

Helpful Report

Posted 3 years ago

“Prompt dispatch and delivery. Excellent quality. Thank you for being so patient dealing with my uncertainty. Cheers”

Helpful Report

Posted 3 years ago

“Lovely scents I will be ordering again”

Helpful Report

Posted 3 years ago

“Always great products, great service, and super quick delivery!”

Helpful Report

Posted 3 years ago

“Excellent service will be using you again soon.”

Helpful Report

Posted 3 years ago

“Excellent essential oils with smell to match, and bekro dyes are excellent quality also and super easy to use, just follow the instructions on ss&c website”

Scents Soaps and Candles 5 star review on 5th April 2022

Helpful Report

Posted 3 years ago

“More than happy with the product, thankyou.”

Helpful Report

Posted 3 years ago

“Great jars for candles and promptly received.”

Helpful Report

Posted 3 years ago

“I am so delighted and happy with my purchase!The package arrived more quick then i was expected and safe.I will buy more in the future.Thank you”

Helpful Report

Posted 3 years ago

“Cost of delivery is far too high as my parcel was only small and was delivered with my post and put in the postbox with my letters from Royal Mail”

Helpful Report

Posted 3 years ago

Hi Christine, thank you for the feedback! Unfortunately, the delivery rates that are charged based on what the delivery companies charge us. We subsize some of the delivery costs as the delivery companies have increased the cost of shipping multiple times in the last two years due to their staff shortages and rising fuel costs. We offer free shipping on £55 or more on fragrances this offer can be taken advantage of by anyone living in Mainland postcodes in the UK.

Posted 3 years ago

“I ordered melt and pour,was so easy to order,will definitely be ordering again”

Helpful Report

Posted 3 years ago

“Excellent service, website is very helpful, deliveries arrive as scheduled and well packaged. Highly recommended.”

Helpful Report

Posted 3 years ago

“Quick delivery High quality products Beautiful scents 👌”

Helpful Report

Posted 3 years ago

“Excellent products and customer service”

Helpful Report

Posted 3 years ago

“Delivered on time :)”

Helpful Report

Posted 3 years ago

“Great smell and will use again”

Helpful Report

Posted 3 years ago

“Arrived promptly and in good condition. Good value and good quality products.”

Helpful Report

Posted 3 years ago

“Beautiful scents and speedy delivery, thank you”

Helpful Report

Posted 3 years ago

Thank you for your review! We are glad to hear you like the scents and service - SSC

Posted 3 years ago

“Products are good for the little I have used for far but I thick delivery could be cheaper especially on a good orders, people like to feel that they are getting a bargain.”

Helpful Report

Posted 3 years ago

Hi, thank you for your review. We currently offer free shipping when £55 or more of fragrances are purchased. Unfortunately, the shipping prices can't be altered as they are calculated by the delivery companies and we already subsidize a portion of the price.

Posted 3 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews