Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived safely. Loved the bottles. Will be ordering again.”

Scents Soaps and Candles 5 star review on 22nd August 2023

Helpful Report

Posted 1 year ago

“On the 10th of August I received.a message to say my order has been shipped. I still haven't received it and it's the 21st now. Not very impressed.”

Helpful Report

Posted 1 year ago

Hi Louise, your parcel was delivered to the address provided at checkout on August 12th. It appears you received a few parcels this day.

Posted 1 year ago

“Excellent product and customer service”

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Posted 1 year ago

“Easy ordering and speedy delivery.Very good products and very good prices.”

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Posted 1 year ago

“Sorry I don’t like to leave a negative review but the fragrance oil is too weak. Diluted for a reed diffuser the scent is non existent. The delivery was really quick but definitely try very small amount first before ordering large quantities”

Helpful Report

Posted 1 year ago

Hi Elizabeth, when making reed diffusers, it is essential to test different fragrances at various percentages. I can see you have only tried one of our fragrance oils. Making home fragrance products is essentially like a science experiment. You have a number of variables and some will remain controlled and some you will need to change. Due to the different ingredients within each fragrance, testing is always required. Unfortunately, there isn't a one formula fits all in home fragrance making.

Posted 1 year ago

“First foray into candle making, order arrived before delivery date, everything was packaged perfectly. Got some other supplies from another website & they weren't as good, will definitely use Scents Soaps & Candles for everything in future!”

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Posted 1 year ago

“I have used SS&C on numerous occasions and find the choice and quality hard to beat. I have used other sites but do not find it matches SS&C for the complete experience. Delivery is always fast and secure and communication appropriate and timely. First class.”

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Posted 1 year ago

“Very quick dispatch, great product. Very happy”

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Posted 1 year ago

“Super fast delivery”

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Posted 1 year ago

“I have found them to be reasonably priced, very quick delivery and excellent products. Wouldn't buy from anywhere else.👍👍”

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Posted 1 year ago

“Great website everything explained. Order came before expected date. Have just made some wax melts & they smell amazing. Definitely order again Lesley”

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Posted 1 year ago

“Excelent service, parcel arrived quicker than expected and was very well packed. Thank you very much guys, you are the best”

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Posted 1 year ago

“Love the scents and they made good candles”

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Posted 1 year ago

“Great service and price. All packed safely, and arrived quickly. I will be buying from them again!”

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Posted 1 year ago

“Excellent service, should be free postage though when you spend £60 on anything not just fragrance”

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Posted 1 year ago

“Not happy with the jimmy choo and daisy when added to my soap mixture it smelt of nothing and lost yet another batch of soap.”

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Posted 1 year ago

“Excellent website, good delivery and fantastic products.”

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Posted 1 year ago

“very quick delivery, plenty of products to choose from”

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Posted 1 year ago

“Well packaged and excellent quality. Would definitely recommend.”

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Posted 1 year ago

“Excellent company great products. Stony fragrances. Thank you”

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Posted 1 year ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews