Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online with products competitively priced. Items received within a couple of days of placing the order. Excellent service.”

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Posted 5 years ago

“Great, ordered and arrived next day 👏👏👏”

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Posted 5 years ago

“Order came next day as I paid for next day delveriey was surprised due to are situation at this time found web site easy to use will be looking again”

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Posted 5 years ago

“Amazing quality beautifully smelling fragrance oils. Super fast dispatch and delivery. Will definitely use again.”

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Posted 5 years ago

“Brilliant Service....and Products”

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Posted 5 years ago

“Excellent service thank you.”

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Posted 5 years ago

“Bought these to fill up my empty Reed diffusers as seemed a waste to throw the empty bottles away. And they smell lovely will buy again”

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Posted 5 years ago

“Supplied everything I needed next day, amazing service!”

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Posted 5 years ago

“Will be using this company again. Excellent delivery service *****”

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Posted 5 years ago

“Literally overnight delivery very impressed especially during these trying times.. 5* from me I will be recommending”

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Posted 5 years ago

Thank you Amanda, we appreciate doing business with you! If you ever have any questions, please let us know!

Posted 5 years ago

“First time i have used this company ,but wont be the last ,prompt delivery good quality product, Would recommend”

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Posted 5 years ago

“Speedy delivery ....... great service x”

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Posted 5 years ago

“Fast, efficient service. Very pleased with products.”

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Posted 5 years ago

“Delivery was very quick - ordered around 10am Monday morning, and received by Tuesday lunchtime. The items were packed very securely, so no worry about damage to the items. The reason I only give a 3 star rating is specifically related to the item I ordered, which was Candle Making Starter Kit. I was disappointed to find that the kit was not in a separate box within the package. I ordered this as a gift for someone, and I assumed it would come in a branded box, as per the image on the website (there was no information to the contrary on the item page). However, each part of the kit was packed loose in a standard, plain box (while still being secure to avoid damage), so it doesn't appear quite as nicely for being a gift.”

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Posted 5 years ago

Hi Lyndsey, we are sorry about the box not being branded. Due to Covid-19, we have been unable to get our suppliers to continue supplying us with the customized boxes. Hopefully, we can get the boxes back soon. We hope that the recipient is still able to enjoy making the candles!

Posted 5 years ago

“No issues with order or delivery. Excited to use my candle making starter kit!”

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Posted 5 years ago

“Quick delivery. Very happy with everything. Thank you x”

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Posted 5 years ago

“Always deliver so quickly”

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Posted 5 years ago

“my order arrived on time and was exactly what I wanted, great service”

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Posted 5 years ago

“I’m very pleased with the scented oils and reed diffuser parts I ordered. The black cherry smells amazing. I’m very pleased thanks.”

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Posted 5 years ago

“Quick order and amazing fragrances”

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Posted 5 years ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews