“The desk is great. It was ordered last year from my distrcit and came broken. Actually 10 were ordered and 9 were good and 1 was broken so my principal ordered me a new one because there is so much delay in the way purchase ordes are done here, so it was disappointing my school had to pay again. Also I think my clerk is having a hard time with the purchase order so you should follow up with her Nieves Molina. I just reordered from here because I needed my desk to match my others.
Tricia Flynn”
“Customer service was ok. Was dissatisfied a bit with the long wait time of delivery of the items purchased. Many delays and the communication of the delivery status was poor . Reactive rather than proactive”
“There were several aspects of this purchase that were not acceptable.
1. The orders keep getting listed under Dan Dyer – he did not purchase the cabinets. This is regarding orders 89270 89270 and quote #8JMSR-0.
2. I asked several times for the tracking numbers and by the time we received the info, one of the orders had already been delivered and we were not notified.
3. The quality of the cabinets delivered to Boise was poor. One had to be glued together and the back was not on securely. The cabinet doors were not level.
4. One of the cabinets delivered to Moscow is a little crooked and the rod for the door handle is slightly bent.
This is not the type of quality we have received from previous orders.”
“The boards are nice and decently priced. We've had damaged shipping issues with almost every other order we've received this year. It's then been a headache not only with the freight company but with School Outlet to get things replaced.”
