“Beware, once you make contact with this company, they will become excessively aggressive, flooding your inbox with daily messages. Even after I had completed my purchase I continue to receive emails, warning me that my quote was about to expire and I better hurry up and make my purchase. Super annoying and I will never shop with this company again”
“We received the wrong color of the desks we ordered.
We ordered navy blue and we received wine color.
Now we have to wait another month to receive them.”
“The shipment's arrival took an eternity. Initially, we were informed that the $1,100 shipping fee covered the delivery of cafeteria tables inside the building. However, upon arrival, the delivery team refused to provide that service, stating it required an additional $75 payment, despite our initial payment of $1,100. Their service fell short and left much to be desired.”
“My school's take on School Outlet unfortunately is not a great one. We ordered chairs in September and were never notified until we started reaching out that there would be a delay in shipping. Every time there was a new onboarding date it would get pushed another two or three weeks. Due to this the shipment date was delayed over two months. At this point, we had started to request a refund due to us needing the chairs and not receiving them on time. The response we received was if we requested a refund we would have to pay a 25% cancellation fee to be able to have it completed due to the company not being prompt on their end. Luckily after that, the chairs were delivered. Due to all of these circumstances, we will not be continuing our business with this company.”
