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Scooter Village Reviews

4.7 Rating 1,644 Reviews
91 %
of reviewers recommend Scooter Village
4.7
Based on 1,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Scooter Village Reviews
Visit Website

Phone:

0731721840

Email:

sales@scootervillage.com.au

Anonymous
Anonymous  // 01/01/2019
Took a while to receive the parcel from Australia to NZ but I was kept informed of the parcels progress through tracking. This helped reaasure me when the parcel was due to arrive and when it had landed on my doorstep. Most appeciated.
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Posted 2 years ago
Scooter arrived in good time from oz to nz.. my sons pretty happy with the scooter! Just needs to buy spacers to fit new wheels, as he bought a replacement set of wheels also but they are a bit narrower then the originals.. the tools provided were not a perfect fit though for the wheel nuts so quite hard to undo & very tightly fitted.. that’s probably only gripe! Other then that happy kid!
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Posted 2 years ago
Made an online order a few months ago, unfortunately one of the items was out of stock but i was not notified about it. However, once I reached out about it sales were very proactive in finding me an alternative and getting the crate on its way as soon as possible.
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Posted 2 years ago
Pretty good service
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Posted 2 years ago
The customer service was great and efficient. Quick postage for the busy time of the year we ordered.
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Posted 2 years ago
My daughter is over the moon and loves her new scooter too nearly a month to get here was late for xmas but still very happy
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Posted 3 years ago
Scooter is is exactly what my son wanted. Well packaged & protected from transit damage. Easy to assemble. Good service & fast delivery.
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Posted 3 years ago
Great Except 3 scooter stands were missing
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Posted 3 years ago
Very nice to deal with, great products.
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Posted 3 years ago
It is taking awhile for my parts to get here
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Posted 3 years ago
Good website- easy to understand and order.
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Posted 3 years ago
Delivered promptly. Haven't opened as it's a Christmas gift. Holding back a star as I can't confirm condition of product at this time.
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Posted 3 years ago
Delivery on time, scooter still in box til Christmas.
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Posted 3 years ago
I was very happy with the service and the product I received. Was just disappointed I bought item for my son's birthday and it went on sale 2 days later.
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Posted 3 years ago
Easy to deal with and deck was as described / shown on the website. Arrived from Australia to NZ within 10 days. Free shipping was a bonus. Son was disappointed there was no 'Scooter Village' stickers for his helmet (LOL). But great service and would use again.
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Posted 3 years ago
I was really impressed at how easy and quick it was to order and then have them delivered. I have not seen them as yet as they are Christmas present, and I had them sent to my in-laws. Looking forward to seeing the kids faces when they open them.
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Posted 3 years ago
Buying online was quick and easy. Great variety. Thank you. But they are Xmas presents so hvnt seen them in action yet but im sure my girls will love them.
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Posted 3 years ago
Great service and very happy with the scooter. Unsure of the right size to get a tall teenager and living in New Zealand I phoned to get advice, the staff member was very helpful and the scooter he recommended was a perfect fit and will last. It took longer than expected to arrive but that was New Zealand Posts hold up and being able to track where it was was great. Thank you Scooter Village.
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Posted 3 years ago
Excellent service, fast delivery and one happy kid in my house 🏠 πŸ›΄πŸ‘¦ We will definitely order from you again!
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Posted 3 years ago
My boy loves his new scooter
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Posted 3 years ago
Scooter Village is rated 4.7 based on 1,644 reviews