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Scooter Village Reviews

4.7 Rating 1,644 Reviews
91 %
of reviewers recommend Scooter Village
4.7
Based on 1,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Scooter Village Reviews
Visit Website

Phone:

0731721840

Email:

sales@scootervillage.com.au

Anonymous
Anonymous  // 01/01/2019
Good communication with Scooter Village.
Helpful Report
Posted 1 year ago
I haven’t received the scooter or stickers yet
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Posted 1 year ago
Hey I haven't even received my order yet it says It's been attempted to deliver but still hasn't arrived this has never happened before
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Posted 1 year ago
The original gold scooter i ordered for my son never showed up which was very disappointing but hes happy with the black one that came just a shame it only arrived 2 days ago.
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Posted 2 years ago
The scooter we got seems to be ok, the box that it was in was absolutely mauled when we got it. Which was dissapointing as it was a gift
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Posted 2 years ago
Got wheels at a decent price on sale was happy with them, however shipping to nz took over 2 weeks I reached out to them and they basically said it’s not there problem. Well still reliable just not the best service and shipping speeds.
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Posted 2 years ago
scooter is nice but wheels keep squeaking for some weird reason kinda concerned about that
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Posted 2 years ago
Nice fast delivery tho the wheels I bought I've had on my scooter for 2 weeks the bearings are destroyed and the wheels are wearing faster then I expected.
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Posted 2 years ago
My grips took to long to come
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Posted 2 years ago
Hi there - in our second shipment of orders the scooter grip arrived folded and has cracked on the fold :( Please could we have a replacement one sent rolled or flat?
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Posted 2 years ago
You sent me a rear axle instead of a front axle (despite the purchase being a front one) and obviously i can’t return it as i tried to put it on my scooter. I liked the grip tape i bought though
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Posted 2 years ago
I still haven’t received the scooter yet and it was ordered on the 13th of April my son has been waiting and waiting everyday for it to come
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Posted 2 years ago
Shipping is very slow. My order still hasn't come after 10 days.
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Posted 2 years ago
Scooter village is a great store with okay prices but I didn’t get the grip tape I ordered..
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Posted 2 years ago
The scooter itself is cheaply made and I was very disappointed that you don’t supply the Allen keys to actually put it together. As we live out of town my son had to wait until we got into town 2 days later to get the tools.
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Posted 2 years ago
The scooter arrived quickly however there was so much plastic wrapping around it .. an environmental nightmare :( .. also it would have been so much better is you’d have provided an Allen key to help assemble it .. mums don’t usually have these types of things - thanks
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Posted 2 years ago
Wheels arrived and my son loves them but the communication and non reply from your customer service team were useless!!!!! Because if this won't be shopping here again not helpful at all.
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Posted 2 years ago
The scooter was delivered promptly. It was a Christmas gift for my son. But unfortunately within 2 hours of riding it the grip tape started peeling off the deck
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Posted 3 years ago
Niece's love the iGlide scooters but I ordered one blue and one purple. Was sent a blue and a pink?? Not what I wanted but luckily the girls didn't care. I appreciate it was probably a busy time during the Christmas rush, but a little more care packing orders would have been nice.
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Posted 3 years ago
Quick delivery. Sent wrong colour.
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Posted 3 years ago
Scooter Village is rated 4.7 based on 1,644 reviews