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Ring Automotive Reviews

4.7 Rating 2,034 Reviews
92 %
of reviewers recommend Ring Automotive
4.7
Based on 2,034 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Ring Automotive Reviews
Anonymous
Anonymous  // 01/01/2019
We bought the RTC1000 Rapid Digital Tyre Inflator 12V DC which has turned out to pretty much perfect for our needs. Fast, compact and easy to use. Comes in its own storage bag.
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Posted 1 year ago
i recently used Ring for the first time and ordered two separate items. The items arrived quickly. However, one of them needed to be returned, so as requested, i tried to do it online, but their system didn't recognise the order number? When i rang up to query this, i was told to leave the first letter off and add three 000's? Why not issue a delivery note with the correct order details on them?
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Posted 1 year ago
This is my second order placed on the Ring website. Both have been an easy and straightforward process. I've received my two items within the quoted time and they were well packaged, so they arrived in great condition.
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Posted 1 year ago
As advertised!
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Posted 1 year ago
Given that the compressor is totally useless I doubt that I will purchase anything else
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Posted 1 year ago
Thank you for your feedback. We've replied to your other review and we would like to swiftly resolve this matter for you. Please contact our technical helpline or use our returns portal so we can address the issue promptly. Apologies again for the issues you have experienced. Best regards, Ring Automotive
Posted 1 year ago
super efficient plus two year guarantee by ordering direct
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Posted 1 year ago
Ordered tyre sealant at a good price and delivered in good time. Would definitely recommend.
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Posted 1 year ago
Arrived quickly and product seems good value for money. 1st order so received a discount for signing up.
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Posted 1 year ago
Fast & Reliable service
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Posted 1 year ago
Clear advertising with sensible pricing. Order arrived on time.
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Posted 1 year ago
Easy to navigate app and complete purchase. Delivery was made the next day, ahead of estimate. Item was we'll packaged.
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Posted 1 year ago
Quite easy to navigate the website particularly if you know what product you are looking for. Payment process is fairly straightforward. Next day delivery let the process down. DPD driver sent a message to say he would be with me in 15 minutes and I was delivery number 67, he was on number 60. 15 minutes later I received a " sorry I missed you, your parcel is with the co op" No effort was made to deliver the parcel. Rather lets Ring down. A common issue with DPD if you look at Trust Pilot reviews.
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Posted 1 year ago
Thank you for your feedback. We apologise for the poor delivery service you experienced. This is not the standard we strive for, and we understand your frustration. We are addressing the issue with DPD to try and help prevent this from happening in the future. We appreciate your understanding and thank you for bringing this to our attention. Best regards, Ring Automotive
Posted 1 year ago
Very pleased with this item.
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Posted 1 year ago
Ordered an item on the Saturday. Was cancelled on the Monday " due to a global IT issues" not good enough
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Posted 1 year ago
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced with your recent order. Unfortunately, the cancellation was due to an unexpected global IT issue which unfortunately affected our displayed stock levels, allowing you to place an order when we had sadly run out of the product in question. We understand how frustrating this must have been for you and we do apologise. To make it right, we would like to offer you a discount code for your next purchase as a token of our appreciation for your understanding. We will email this code to you shortly. Thank you for your patience and understanding. Best regards, Ring Automotive
Posted 1 year ago
Ring were great. The delivery company DPD were not. They couldn't find my address even though the property has been here 120 years & every other courier can find it (Yes, even Evri!) They sent the item back & I'm still waiting for it. It's being re-sent. Let's see if they can find it this time.
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Posted 1 year ago
Everything was as described and delivered perfectly on time
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Posted 1 year ago
Absolutely delighted with the product.I purchased. Would recommend this company.
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Posted 1 year ago
Product very easy to use. Lead long enough to do 4 tyres. I like the automatic cut off when pre set psi reached. Good bag to store it in. Very pleased.
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Posted 1 year ago
Very good customer service.they answer calls straight away,I rang them to confirm the item before purchasing.they guided well. Would recommend and myself definitely order again.prices are reasonable. Thanks a lot.
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Posted 1 year ago
Solar panel 10w boutght last week - does the job well. Was not sure if it had to be disconnected before each time car engine was started, nothing in instructions referring to it needing to be unplugged and was a bit confused by the word 'permanent' used in the Ring ad description. So sent email message to the email address shown on the Ring site for any queries, to ask for clarification - got no reply, so lower score for poor 'after sales' customer service.
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Posted 1 year ago
Thank you for taking the time to share your feedback on our 10W solar panel. We're pleased to hear that it is performing well for you. We apologise for any confusion regarding the instructions and for the lack of response to your email inquiry. To clarify, our solar panels are designed to be removed when the engine is started or running. However, your experience with our customer service not addressing your concerns promptly is certainly not up to our standard, and we sincerely apologise for that oversight. To help us investigate and improve our customer support, could you please let us know which email address you sent your inquiry to? We are unable to find your email in our system and would like to ensure that this issue does not happen again. If you have any further questions or need additional assistance, please do not hesitate to reach out again. We value your feedback and are committed to improving our service. Thank you for choosing our product, and we hope it continues to meet your expectations. Best regards, Ring Automotive
Posted 1 year ago
Ring Automotive is rated 4.7 based on 2,034 reviews