Ring Automotive Reviews

Name: Ring Automotive
Address: Gelderd Road, Gelderd Road, Leeds
Rating: 4.67

4.7 Rating 2,033 Reviews

92 %

of reviewers recommend Ring Automotive

4.7

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ring Automotive 5 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would of been 5 stars but delivery from DPD was a complete shambles. Driver didnt attempt delivery instead opting for a random neighbour. When i spoke to DPD they advised speaking to Ring 1st, who checked tracking and advised me that the parcel was deivered somewhere nearby and that i should start knocking on doors to find it!”

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Posted 4 weeks ago

“I haven't used it yet so can't give a honest review”

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Posted 1 month ago

Hi there, Thanks for leaving a comment. We hope the product serves you well once you’ve had chance to put it to use. If everything works as expected, we’d love to hear about your hopefully five star experience! If you need any help getting started, just let us know. Ring Automotive

Posted 1 month ago

“Easy to order. Quick to despatch. Disappointing delivery - courier lied about calling then left parcel at co op 15 minutes drive away when he could have left it at 3 minutes drive away. Experience of this plus lack of response from Ring means I won’t use them again.”

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Posted 2 months ago

“I had requested a Invoice which is not sent to us. Warranty on this product I don't know as no reply has been sent through email. Poor customer service shud I say.”

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Posted 3 months ago

Thank you for your feedback, and we sincerely apologise for the delay in our response. We’ve followed up with our Customer Service team and can confirm that both the invoice and warranty information have been provided via email. We’re sorry for any inconvenience caused and appreciate your patience. If there’s anything further you need, please don’t hesitate to get in touch. Best Regards, Ring Automotive

Posted 3 months ago

“1st order wasn't good. Placed and paid for my 1st next day DPD order. Next day, order status showed 'SCREENED'. That status showed for 2days, I then emailed Ring Customer Support to ask what 'SCREENED ' meant, as i required my order next day and got no reply, another 2-3days, still showing 'SCREENED', so emailed again. Still no reply email back from Ring! Approximately 8 days later, the status was still showing 'SCREENED ', so I had to call them on the phone. They said that something went wrong with their system. I explained that I understand that things go wrong, but was disappointed with their customer service, as no one had the decency to reply to any of my emails. They apologised and gave me a partial refund on my order and dispatched my outstanding order the next day. I hope that my next order will go smoother.”

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Posted 3 months ago

Thank you for your detailed feedback, and please accept our sincere apologies for the delay in communication regarding your order. As part of our ordering process orders are screened, however this should not have caused such significant delays. We appreciate you taking the time to speak with our team and are glad we could resolve the issue with a partial refund and dispatch of your order. Your comments have been shared with the relevant teams to help improve our communication and service going forward. Apologies for any inconvenience caused and we truly hope your next experience with us is much smoother. Best Regards, Ring Automotive

Posted 3 months ago

“The process of ordering was straightforward. The product was sent quickly and arrived in good condition. It also works well. My complaint is that I did not receive an email confirmation of the order even after I asked for one. So I don’t have any proof of my purchase.”

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Posted 5 months ago

“Product was not as advertised so long to pump up tyre and ended up breaking”

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Posted 7 months ago

“I ordered the towing mirrors for a 4x4 - everything on the product detail page suggested these were shipped as a pair (e.g. Twin Pack and plural references to ‘mirrors’). However, only one mirror was delivered. After speaking with numerous people at Ring to discuss the situation - Laila (who was great) agreed to send me a second mirror.”

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Posted 8 months ago

“I bought the 20W solar battery trickle charger. Annoyingly it doesn't have an indicator to confirm it is actually charging the battery and my car (Lexus LBX) doesn't show whether it has made a difference. Only keeping it in the hope it does work.”

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Posted 8 months ago

“There was a delay, at the warehouse, dispatching the item. Secondly, I did not receive a QR code, after DPD decided to leave the package at my nearest Co-Op for me to collect. I had to phone up to ask for a QR code to be sent before the Co-Op would release the package to me.”

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Posted 8 months ago

“Can't say a bad word about ring products never had a problem But there delivery service is awful took 3 attempts to deliver my recent parcel”

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Posted 10 months ago

“Graphic instructions are not straightforward and assume some knowledge. Also the lack of a mains plug for charging is unhelpful. The leads on the battery booster I bought are very short, the negative will not reach the recommended earth point. Not tried the product after a failed start but I expect it will work. Good neat design fits in glove box easily.”

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Posted 11 months ago

Thank you for your feedback—we really appreciate your insights. We’re sorry to hear that the instructions weren’t as clear as they should be. We’ll pass this on to our team for review to see how we can improve them. Regarding the mains plug, many of our products are designed for USB charging to offer flexibility, but we understand that having an adapter included would be more convenient. For the booster leads, we recommend checking alternative grounding points in your vehicle’s manual if the suggested earth point is out of reach. If you need any guidance, our support team would be happy to assist. It’s great to hear that you like the compact design! We hope the booster meets your expectations when you use it, but if you have any questions, please don’t hesitate to reach out. Best regards, Ring Automotive

Posted 11 months ago

“From a technical point f view the product works exactly as it should it maintains the battery via solar so that even after weeks of not using the tractor it will start straight up. But the design is very poor, there is no mounting holes, lugs or anyway to fasten the unit onto the external of the vehicle. The designers seemed to have assumed that the unit will always be put on the dashboard with the car facing the sun, which in the real world is ridiculous. This is a very good product just presented very badly.”

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Posted 11 months ago

“It only charges one Tesla car tyre from 35 yo 42 psi then the battery is flashing for recharge. I have a slow puncture so been charging daily which is very inconvenient”

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Posted 1 year ago

“Returns link on the back of delivery note does not exist. When finally you manage to navigate to a returns window you find your order number is not recognised. eventually advised on phone to ignore letter at start of order number and insert three zeros. Seems to be designed to get people wishing to return products to give up in frustration.”

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Posted 1 year ago

Thank you for sharing your experience, and I’m truly sorry for the frustration you encountered with the returns process. This is certainly not the experience we want for our customers, and I completely understand how difficult it must have been for you. We’ve taken your feedback on board and have since updated the messaging on our website to make the returns process clearer and easier to follow. The issue with order numbers has also been addressed to prevent similar problems in the future. If there’s anything further we can do to assist you, please don’t hesitate to reach out to our Customer Services team on 0113 213 7333. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Ring Automotive

Posted 1 year ago

“The kit looks fine but my main problem is the instruction leaflet. It should be aimed at the non-technical user and would be better as a diagram and a set of written intsructions without technical jargon, rather than a series of unconnected pictures. As far as I can see there are no specific instructions on how to connect up the battery pack up for charging, and I cannot see how to tell when it is fully charged.”

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Posted 1 year ago

Thank you for your feedback, and we’re glad to hear that the kit itself meets your expectations. We appreciate your comments regarding the instruction leaflet, and we understand how important clear, user-friendly guidance is, especially for non-technical users. We’ll share your suggestions with our product team, as we’re always looking for ways to improve the user experience. For assistance with charging the battery pack and understanding when it’s fully charged, please don’t hesitate to contact our customer support team at technicalsupport@ringautomotive.com — we’d be happy to guide you step-by-step. Your input is invaluable in helping us refine our products and instructions, so thank you again for taking the time to share your thoughts. Best Regards, Ring Automotive

Posted 1 year ago

“This looks like an excellent piece of kit, however .......I haven't yet used the Ring booster. Partly due to the unclear instructions for its use. I think I have charged it but I am still not sure. If I have not got it right a flat battery would be a BAD to find it out! A video guide would be useful.”

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Posted 1 year ago

“Large print offer of free delivery on offers over £30 but this isn't universal, some area are still charged £11.95 delivery. Clarity please.”

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Posted 1 year ago

“OK but not next day delivery”

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Posted 1 year ago

“Solar panel 10w boutght last week - does the job well. Was not sure if it had to be disconnected before each time car engine was started, nothing in instructions referring to it needing to be unplugged and was a bit confused by the word 'permanent' used in the Ring ad description. So sent email message to the email address shown on the Ring site for any queries, to ask for clarification - got no reply, so lower score for poor 'after sales' customer service.”

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Posted 1 year ago

Thank you for taking the time to share your feedback on our 10W solar panel. We're pleased to hear that it is performing well for you. We apologise for any confusion regarding the instructions and for the lack of response to your email inquiry. To clarify, our solar panels are designed to be removed when the engine is started or running. However, your experience with our customer service not addressing your concerns promptly is certainly not up to our standard, and we sincerely apologise for that oversight. To help us investigate and improve our customer support, could you please let us know which email address you sent your inquiry to? We are unable to find your email in our system and would like to ensure that this issue does not happen again. If you have any further questions or need additional assistance, please do not hesitate to reach out again. We value your feedback and are committed to improving our service. Thank you for choosing our product, and we hope it continues to meet your expectations. Best regards, Ring Automotive

Posted 1 year ago

Ring Automotive is rated 4.7 based on 2,033 reviews