Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Français

Nederlands

Dansk

Italiano

Svenska

Polski

Русский

Suomi

Norsk

Português

“Volgens afspraak, prima op tijd. Zowel heen als terugreis. Zou er zeker weer gebruik van maken”

Helpful Report

Posted 3 years ago

“The driver is on time”

Helpful Report

Posted 3 years ago

“En enastående erfaren förare”

Helpful Report

Posted 3 years ago

“Excellent service, arrived on time and clean, well equipped coach.”

Helpful Report

Posted 3 years ago

“everyone was super nice :)”

Helpful Report

Posted 3 years ago

“Brilliant service. Our flight was delayed going out and they were waiting for us with no issues. Then coming home we were picked up and taken safely and comfortably to the airport.”

Helpful Report

Posted 3 years ago

“Slight mix up on arrival as to which terminal we where at but other than that fine”

Helpful Report

Posted 3 years ago

“Excellent service, man was waiting at arrivals as planned and we were on the road in no time!”

Helpful Report

Posted 3 years ago

“Great service will definitely use again. On time and friendly driver.”

Helpful Report

Posted 3 years ago

“Det fungere”

Helpful Report

Posted 3 years ago

“Transfer from Lucca to Pisa airport ordered online - arrived on time in requested vehicle. Great service & pretty good value for money.”

Helpful Report

Posted 3 years ago

“Le chauffeur désagréable, il jette les valises et parle très fort avec le haut parleur du bus et il a même pas le sourire.”

Helpful Report

Posted 3 years ago

Nous vous présentons nos excuses pour l'expérience désagréable que vous avez eue avec notre chauffeur. Nous comprenons que le comportement du chauffeur peut grandement influencer votre satisfaction de notre service. Nous prenons votre commentaire très au sérieux et nous attendons de nos chauffeurs qu'ils offrent un service courtois et amical à tous nos passagers. Nous sommes déçus d'apprendre que ce ne fut pas le cas dans votre situation. Veuillez être assuré que nous prendrons des mesures pour remédier à cette situation et pour veiller à ce que tous nos chauffeurs respectent les normes de service élevées que nous exigeons. Nous vous remercions d'avoir pris le temps de nous informer de cette situation, et nous espérons que vous nous donnerez l'opportunité de vous fournir une meilleure expérience lors de vos voyages futurs.

Posted 3 years ago

“Will never use them again, standing in an airport and needed support nobody pick up the phone call!”

Helpful Report

Posted 3 years ago

We apologize for the inconvenience you experienced with our phone support. We understand how frustrating it can be when you need assistance and are unable to reach us. We would like to inform you that we have a manned desk at the Barcelona airport to attend to our clients' needs. As indicated on your voucher, there is a designated location where our team is available to assist you during your arrival. We take your feedback seriously and will review our phone support procedures to improve our responsiveness in the future. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide you with a more satisfactory experience in the future.

Posted 3 years ago

“Cojo este servicio todas las semanas, está última vez ha sido un horror ya que un servicio que publicitan de 60 minutos se convirtió en más de 2 horas,”

Helpful Report

Posted 3 years ago

Lamentamos la experiencia que ha tenido en esta ocasión. Entendemos lo frustrante que puede ser un retraso significativo en el tiempo de viaje. Queremos asegurarle que nuestro objetivo es siempre brindar un servicio puntual y eficiente. Nuestros servicios de lanzadera dependen de la cantidad de pasajeros y las paradas adicionales que se requieran en el camino hacia los diferentes destinos. Sin embargo, nos esforzamos por minimizar cualquier inconveniente y proporcionar un servicio de calidad. Agradecemos sus comentarios y los tomaremos en cuenta para mejorar nuestros servicios. Siempre estamos trabajando para brindar la mejor experiencia posible a nuestros clientes. Esperamos poder ofrecerle un servicio más satisfactorio en su próxima ocasión.

Posted 3 years ago

“Super. Kierowca był bardzo uprzejmy, miły i punktualny. Wszystko poszło szybko i sprawnie”

Helpful Report

Posted 3 years ago

“Professional as usual, very pleasant overall.”

Helpful Report

Posted 3 years ago

“Anbefales!!!!! Super service 😊”

Helpful Report

Posted 3 years ago

“prompt service would defo use again polite staff”

Helpful Report

Posted 3 years ago

“Puntuales y muy buenos vehículos”

Helpful Report

Posted 3 years ago

“En tiempo y rápido.”

Helpful Report

Posted 3 years ago

Shuttle Direct is rated 4.5 based on 2,326 reviews