Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,247 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Excellent service. Polite and friendly driver. Thank you for waiting for me. I would definitely use the service again.”

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Posted 2 years ago

Thank you, Zita, for your 5 star rating of Shuttle Direct and for being a repeat customer! I'm glad to hear your driver provided excellent service and was polite and friendly. I'm also glad that you were able to make use of the service again and that the driver waited for you. We truly appreciate your repeat business!

Posted 2 years ago

“Excellent service. Reasonably priced.”

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Posted 2 years ago

Thank you so much, Kishorsinh! We appreciate your kind words about our excellent service and reasonably priced offerings. It's great to know that you have been a returning Shuttle Direct customer, and we look forward to having you on board again soon!

Posted 2 years ago

“The driver was waiting for us when we left the arrivals at the airport. The vehicle that was taking us to our Hotel was an Executive Mercedes, beautifully clean. The driver was professional and friendly. Our return journey was punctual. I would highly recommend this service.”

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Posted 2 years ago

Thank you very much for your wonderful 5 star rating, Caralyn! We are delighted to hear that your journey with Shuttle Direct was an enjoyable one, with our driver awaiting you at the airport and providing a comfortable, professional journey in the Executive Mercedes. We take great pride in providing punctual and reliable service so we are pleased that you would highly recommend us. Thank you for choosing Shuttle Direct!

Posted 2 years ago

“Very punctual. Everything went well”

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Posted 2 years ago

Thank you for your 5 star rating, Mary! We're very glad to hear that everything went well and that you found our service to be very punctual. We truly appreciate your feedback and kind words!

Posted 2 years ago

“Great friendly service”

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Posted 2 years ago

Thank you for your rating of Shuttle Direct, Corinna! We appreciate your positive feedback about our great friendly service.

Posted 2 years ago

“Very prompt and efficient. Very good value for money.”

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Posted 2 years ago

Thank you so much, Mary, for giving us a 5-star rating! We are so glad to hear that you found our service to be prompt and efficient, as well as great value for money. We appreciate your continued patronage!

Posted 2 years ago

“Very professional and on time!”

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Posted 2 years ago

Thank you so much Adam, for the rating! We're so pleased to hear that you had a great experience with us, and that we were very professional and on time. Thank you for being a valued customer!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your review. Have a good day!

Posted 2 years ago

“Having used this company a few times in different countries I honestly can't recommend them enough, we have never been let down by them they meet you at the airport holding your name bring you to your destination and collect you on your return flight home; very punctual and very very polite would definitely recommend the service.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Donna! We really appreciate your kind words and are so glad that you have had such a positive experience with our service. We understand how inconvenient and stressful traveling can be, so we take great pride in providing punctual, polite and reliable service to each and every one of our customers. We really appreciate your recommendation and are pleased to have made your journeys easier. Thank you again!

Posted 2 years ago

“Minibus from and to the airport arrived in plenty of time. Both drivers courteous and assisted with our luggage - great service - will use again”

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Posted 2 years ago

Thank you Graham for your 5 star rating! We're so pleased to hear that our Minibus from and to the airport arrived in plenty of time and our drivers were courteous and helpful with your luggage. We're glad to know you will be using our services again, we value your loyalty!

Posted 2 years ago

“Great service, made getting to and from the airport a breeze.”

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Posted 2 years ago

Thank you so much, Joel, for your glowing 5 star rating of Shuttle Direct! We're thrilled you had great service and enjoyed your journey to and from the airport - we're pleased to count you among our many returning customers. Thank you again!

Posted 2 years ago

“Excellent service from start to finish! Couldn’t have asked for anything more! The driver was there waiting when we landed and arrived early for pick up at the hotel to get is back to the airport. Both lovely men and couldn’t do enough to help. Thank you 😊”

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Posted 2 years ago

Thank you Deborah for your amazing 5 star rating and amazing feedback! It is a pleasure to hear that you had an excellent experience with Shuttle Direct from start to finish. We really appreciate your kind words about the driver and are honored that our service contributed to your enjoyable trip. Many thanks for your kind words!

Posted 2 years ago

“Palma to Cala d’Or with a child (8 year old) was a breeze with Shuttle Direct (and a return from Cala d’Or to airport). Used them many times and can’t thank them enough for their prompt, professional low cost service. The driver was courteous, kind and very helpful. 5***** review from me. I will absolutely use this company again and again. Recommend to anyone that requires a transfer service.”

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Posted 2 years ago

Thank you so much for your 5 star review and for being a returning customer! We truly appreciate it and are glad to hear you had an enjoyable experience with us, along with our prompt, professional and low cost service. We look forward to servicing you again in the future.

Posted 2 years ago

“Great service,on time and very reasonably priced. Would definitely use again!”

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Posted 2 years ago

Thank you for giving us a 5 star rating, Kenneth! We're so glad to hear that you enjoyed our great service, that our shuttle was on time and reasonably priced. We look forward to having you as our customer again in the future!

Posted 2 years ago

“Shuttle direct was efficient, punctual and a great service. We would certainly use them again.”

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Posted 2 years ago

Thank you for your 5 star rating Anne! We are thrilled to hear that Shuttle Direct was efficient, punctual and a great service. We are delighted that you would consider using our services again. Thank you for your review.

Posted 2 years ago

“Everything as arranged. Good service”

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Posted 2 years ago

Thank you for the 5 star rating, Morgan! We appreciate you for taking the time to leave us your review. We are so glad to hear that everything was arranged as it should and that you had a good service experience with Shuttle Direct.

Posted 2 years ago

“Excellent and very reliable service I would highly recommend and will certainly book for my next trip..”

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Posted 2 years ago

Thank you very much Linda, for your 5-star rating of Shuttle Direct! I'm so glad to hear that you got excellent and very reliable service from us and would highly recommend us. We look forward to having you onboard for your next trip!

Posted 2 years ago

“On time, very happy with service”

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Posted 2 years ago

Thank you so much Ian for your wonderful 5 star rating and kind review of Shuttle Direct! We are delighted to hear that you were on time and that you were very happy with our service. We also appreciate your loyalty and hope that you will choose Shuttle Direct again!

Posted 2 years ago

“Absolutely Brilliant. Not only a really efficiency shuttle service, They saved our holiday by spotting our flight had been cancelled and sorting a new travel time.”

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Posted 2 years ago

Thank you so much, Michael, for your 5-star rating of Shuttle Direct! We're so delighted that you found our service to be both efficient and brilliant! We are thrilled that we were able to save your holiday, and cannot thank you enough for being a returning customer!

Posted 2 years ago

“I've used them since 2018, never been let down yet.”

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Posted 2 years ago

Thank you so much for your 5 star rating for Shuttle Direct. I'm so glad you've had a positive experience with us! Thank you for being such a loyal customer!

Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,247 reviews