Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,247 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Got the 4 stops shuttle bus was there when we got off the plane sat 5 mins before the off was a smooth journey we were second stop was overall very pleased with shuttle direct will use them again.”

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Posted 2 years ago

“Shuttle direct is a great company to hire your transfers from! We booked the mini bus for 10 people and it was great value for money in comparison to other transfer websites. The drives we had both to and from the airport were friendly, professional and super helpful. Highly recommend them!”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Effortless, good value for the money”

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Posted 2 years ago

“Fantastic Shuttle service.”

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Posted 2 years ago

“Better than I expected. The fleet has a lot of buses and the overall delay compared to a taxi was less than 30 minutes. We canceled the return trip because we didn't need it anymore and we got a refund.”

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Posted 2 years ago

“Excellent service, I will use it again Thank you so much 💓”

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Posted 2 years ago

“I have never have been let down with using this service. The drivers are so mannerly, helpful and punctual. The cars are spotless. Anytime I need to contact shuttle direct, they were only at the end of the phone”

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Posted 2 years ago

“Really impressed . Flawless from start to finish Our return flight time was changed and the lady dealt with it straight away on arrival What a fantastic service”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“Great service, easy to book, both drivers were very professional, cars are immaculate and comfortable. Highly recommend and will use again.”

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Posted 2 years ago

“Brilliant service and price”

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Posted 2 years ago

“Always a coach in waiting. Cheap fares. Nice coaches, comfortable seats. Quick and easy drop offs.”

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Posted 2 years ago

“Both the trip from the airport to the hotel and the way back was very pleasant, the drivers were very helpful, carried our luggage, were on time and very friendly. Couldn’t have been better!”

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Posted 2 years ago

Thank you so much for the 5 star rating! We are delighted to hear that your transport experience with Shuttle Direct was so pleasant and that the drivers were so helpful, on time and friendly. We really appreciate your kind words.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you so much, Jan, for your generous 5 star rating of Shuttle Direct. We are so pleased to hear that you had an excellent service! We are also delighted that you are a regular Shuttle Direct customer - we look forward to helping you with your next trip soon!

Posted 2 years ago

“Great service from Palma to Cala Millor . Even when our flight was delayed by 3 hours and we arrived in Palma at 1am there was still a shuttle there to take us right to our hotel door. Very reasonable price too just €12.80 per person.”

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Posted 2 years ago

Thank you so much for your kind words, Louise! We are so glad that you had a pleasant experience travelling from Palma to Cala Millor with us. We really appreciate your loyalty as a returning customer, and look forward to providing you with great service for many more years to come.

Posted 2 years ago

“An absolutely fantastic service. Great value, Have used them several times now. Always on time. Always spotlessly clean vehicles and couteous, friendly, professional drivers. Really easy to find at arrivals. Great communication both arriving and departing. Simply can't fault them!”

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Posted 2 years ago

Thank you so much for your rating and for your lovely words about Shuttle Direct, Steve! We really appreciate you being a loyal and repeating customer of ours, and we look forward to seeing you again soon.

Posted 2 years ago

“We recently used Shuttle Direct for our transfers on a trip to Venice. The service was absolutely fantastic, we would definitely recommend and use again in future.”

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Posted 2 years ago

Thank you so much Tracy for your 5-star rating of Shuttle Direct. We are very glad to read that you had a great experience with us on your trip to Venice and that you would recommend our services to others and use us again in the future. We really appreciate your support for Shuttle Direct and look forward to having you with us in the future!

Posted 2 years ago

“Great service and on time”

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Posted 2 years ago

Thank you, Kathy, for your rating of Shuttle Direct! We are so glad to hear you were impressed with our great service and that you arrived at your destination on time. Your kind words mean a lot to us.

Posted 2 years ago

“brilliant service from start to finish. never been let down by this company”

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Posted 2 years ago

Thank you for the 5 star rating, Jason! We are so glad you had a brilliant experience with Shuttle Direct from start to finish. It means a lot to us that you are a returning customer and we hope that you continue to enjoy our reliable services.

Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,247 reviews