Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,247 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Driver was on time, very personable. I would definitely use this service again.”

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Posted 2 years ago

Thank you so much for rating Shuttle Direct with five stars, James! We are delighted to hear that your driver was on time and personable; we're so glad to have provided you with a pleasant experience that you would be willing to use again. We really appreciate your review!

Posted 2 years ago

“Amazing service!”

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Posted 2 years ago

Thank you Amanda for your rating of Shuttle Direct! We are so glad to hear that you had an amazing service experience, and we thank you for being a repeating customer. We truly appreciate your support of Shuttle Direct.

Posted 2 years ago

“Can't fault the service and cheapest option”

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Posted 2 years ago

Thanks so much for the 5-star rating and such kind words, Mark! We're so glad to hear that you can't fault our service and that we offered you the best prices option as well. We always strive to provide our customers with the best possible service. Thanks again!

Posted 2 years ago

“Amazingly surprised by the efficiency of Shuttle Direct. Two amazing drivers who could not do enough to help us. All on time, pleasant vehicles and great time management. Will definitely be using again.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a rating of 5 stars and such a glowing review! We are delighted that you found the efficiency, assistance and timeliness to your liking and that you are planning to use us again! Your kind words and satisfaction means a lot to us.

Posted 2 years ago

“Excellent service and good value”

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Posted 2 years ago

Thank you so much, Lisa, for the 5 star rating of Shuttle Direct and your kind words about our excellent service and good value. We really appreciate you being a returning customer and we look forward to seeing you again soon.

Posted 2 years ago

“Brilliant service, on time and friendly staff from airport desk to drivers. Just wish it was available earlier in the day for return trip from Calella to airport. Used the service twice and no problems.”

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Posted 2 years ago

Thank you so much for your five-star rating of Shuttle Direct and for being a repeat customer! We are delighted to hear that you had a great experience with our service and friendly staff, and we are sorry that we couldn't offer you a return trip earlier in the day. Your feedback helps us improve our services, and we really appreciate it!

Posted 2 years ago

“Excellent service. Very professional.”

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Posted 2 years ago

Thank you so much for your 5 star rating, David! We are so happy to hear that you had an excellent service and that you are a repeating customer. We strive to provide the best service possible, it's great to hear that we have achieved that for you. Thanks again!

Posted 2 years ago

“Perfect, a really good service… A+”

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Posted 2 years ago

Thank you Andrew for taking the time to leave a 5-star rating! We really appreciate you being a repeat customer and we're thrilled to hear that you found Shuttle Direct to be a great service. Perfect, a really good service... A+! It means a lot to us that you took the time to leave your feedback and we look forward to seeing you again soon.

Posted 2 years ago

“On time and welcoming. Waiting for us with a sign.”

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Posted 2 years ago

Thank you so much, Sheridan! We are so pleased that you had an excellent experience with Shuttle Direct, right on time and with a friendly welcome. We also appreciate you being a returning customer, and we look forward to serving you again.

Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,247 reviews