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Sissel UK LTD Reviews

4.7 Rating 225 Reviews
93 %
of reviewers recommend Sissel UK LTD
4.7
Based on 225 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Anonymous
Anonymous  // 01/01/2019
Love my equipment!!đŸ™đŸ»
Helpful Report
Posted 1 year ago
Arrived quickly,
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Posted 1 year ago
Excellent service from ordering to a very swift delivery. Thank you!
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Posted 1 year ago
Prompt delivery, well packaged
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Posted 1 year ago
This is my second pillow they are great for neck support
Helpful Report
Posted 1 year ago
Consistently impressed with the quality of goods, service and thought in Sissel goods. The fascia ball was just what I needed.
Helpful Report
Posted 1 year ago
The website is very easy to navigate and very informative. I placed my order and it was delivered within 2 days. I was informed of the time of my delivery so I was very satisfied
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Posted 1 year ago
Fantastic customer service! I realised that I had ordered the wrong type of orthopaedic pillow so I phoned Sissel customer services and Carol was extremely helpful. She traced it to the warehouse and managed to cancel that one and reorder the correct type of pillow which arrived two days later. It was also a much better price than displayed on Amazon. Highly recommend the company.
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Posted 1 year ago
Great service
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Posted 1 year ago
Sissel initially sent me the wrong item in error. I phoned them and without any argument, they sent the correct item with next day delivery and allowed me to keep the incorrect item.
Helpful Report
Posted 1 year ago
The returns process is antiquated and inconvenient. I am still awaiting confirmation that the product has been returned, since the company does not provide tracking information. Otherwise, my order arrived promptly and in good condition.
Helpful Report
Posted 1 year ago
I’m very happy with the product, much less so with FedEx, who didn’t deliver the day they said they would, failed to deliver within the promised time window the following day and indicated they required a signature when they didn’t, resulting in my wife and I ensuring one of us was in when we didn’t need to be.
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Posted 1 year ago
Excellent delivery service I use these cross patch every day and believe they help
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Posted 1 year ago
Didn’t need item urgently but no choice but to pay high amount for next day delivery, which was nearly as much as the item. Delivery wasn’t in fact next day but 2 days later. Complained to customer service who haven’t even bothered to reply.
Helpful Report
Posted 1 year ago
very easy to order and quick delivery
Helpful Report
Posted 1 year ago
I was very impressed with the prompt delivery. I had a mix up of pillow, which was my error and it was very promptly resolved, my new pillow sent and received quickly. The staff member was extremely helpful and gave me great advice. The pillow I have is the Sissel Soft, which after slipping two discs in my neck and being operated on a year ago, I was still struggling with sleep, it is now a relief to have a comfy sleep at last! There are so many types of pillows, I would advise if you are uncertain to call first to talk through options. Staff extremely helpful. Thank you
Helpful Report
Posted 1 year ago
Great service from Sissel. My order was processed and dispatched very quickly, receiving my goods just two days after the order date. The Franklin fascia balls are such good tools, far superior to other fascia/massage balls that I haved used, so it has been good to be able to recommend these to my clients. I highly recommend both Sissel and the Franklin Method balls.
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Posted 1 year ago
Amazing quality products and great service.
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Posted 1 year ago
Finally , got round to purchasing my new pillow. It arrived , well packed and under non descript cover. Best nights kip in months , no aches or neck shoulder pain today !!😃
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Posted 1 year ago
I was recommended this brand by my osteopath due to neck issues
 it took a couple of days to get used to this pillow but I now love it , so comfortable and a much better night’s sleep. Would highly recommend this pillow!!
Helpful Report
Posted 1 year ago
Sissel UK LTD is rated 4.7 based on 225 reviews