Snap Rentals Reviews

Name: Snap Rentals
Address: 80H Richard Pearse Drive, Auckland, Auckland Region
Rating: 4.73

4.7 Rating 215 Reviews

95 %

of reviewers recommend Snap Rentals

Company Reviews

Metrics

4.7

Based on 215 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended!! Great customer service”

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(CCA) - Posted 1 week ago

“All was good. No issues. Good car, good staff, good price. Easy peasy”

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(AA) - Posted 1 week ago

“Superb team for easy & hassle free for renting a car at a foreign country. Will definitely return again in future.”

Snap Rentals 5 star review on 19th May 2026

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(CCA) - Posted 1 week ago

“Very easy and smooth car rental experience. Helpful staff, and the airport pick-up and drop-off process was very easy. I booked a Mitsubishi SUV, and it was a perfect drive”

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(CCA) - Posted 1 week ago

“Excellent service.”

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(Wellington Airport) - Posted 1 week ago

“The car was the oldest car they could give us. The car was high kms and 7 years old. Poor cleaning of the car windows screen dirty. The service was due.”

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(QTA) - Posted 1 week ago

“Pick up was really easy, and I loved the car we hired. The CBD location is quite handy to us and easy to reach.”

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(AKLD) - Posted 1 week ago

“Excellent customer service, prompt shuttle to and from the airport.”

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(AA) - Posted 1 week ago

“The stations in Queenstown and Auckland were only accessible by shuttle. This was very well organized. Pick-up in Queenstown seemed a bit chaotic because returns were being processed at the counter simultaneously. It took a little longer there. The car was a bit older, over 90,000 km, but otherwise okay. Returning it was quick and easy.”

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(QTA) - Posted 1 week ago

“Yet another great experience from snap. From airport pickup to drop off and the car itself. Great!”

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(AA) - Posted 1 week ago

“Pick up was easy. Booking was done on the internet. Also very easy. Drop off back to the airport quick. The car was just what we expected and in good condition. I would recommend Snap to anyone looking for a decent rental at a decent price.”

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(Wellington Airport) - Posted 1 week ago

“good pick up and drop off service, Very friendly and professional staffs”

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(QTA) - Posted 1 week ago

“Nice friendly service gave lots of help and advice as was our 1st time in NZ. Car in good clean condition, very happy with the driving of it”

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(AA) - Posted 2 weeks ago

“Very good car and service”

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(QTA) - Posted 2 weeks ago

“The car was perfekt, i loved it! And the service was great.”

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(AA) - Posted 2 weeks ago

“Snap rentals, great friendly staff who accommodated us.”

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(AA) - Posted 2 weeks ago

“Very good price for the value, comfortable process of rental, absolutely recommended…”

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(AA) - Posted 2 weeks ago

“Great efficient service. Pleasant and kind support as well. Appreciated the free shuttle to fetch and return. So just one negative, the car could have been newer but still good for us.”

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(QTA) - Posted 2 weeks ago

“Very good, easy to deal with and the process for pickup and return was very smooth and well organised. The availability to be able to be picked up by the Snap shuttle service at Auckland airport and taken to pick up the vehicle at the nearby depot with the same service to return to the airport on return makes the process easy. In our case the ability to be able to pickup up at Auckland airport travel around the North Island, take the car across on the ferry from Wellington, travel around the South Island and return the vehicle to Queenstown made the whole trip so much easier. Highly recommend Snap for car rental in New Zealand.”

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(AA) - Posted 2 weeks ago

“Great company to deal with Very polite staff and nothing is a problem would definitely use again”

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(CCA) - Posted 2 weeks ago

Snap Rentals is rated 4.7 based on 215 reviews