Snap Rentals Reviews

Name: Snap Rentals
Address: 80H Richard Pearse Drive, Auckland, Auckland Region
Rating: 4.73

4.7 Rating 215 Reviews

95 %

of reviewers recommend Snap Rentals

Company Reviews

Metrics

4.7

Based on 215 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, hassle free car hire from the team at snap rentals. Good service and the car was flawless”

Helpful Report

(AA) - Posted 5 days ago

“Easy hire. Team were friendly. Vehicle clean.”

Helpful Report

(Wellington Airport) - Posted 6 days ago

“Great Car and nice service from main counter - once i got there. as soon as i landed i txt the number on the voucher and waited and waited...after thirty minutes I rang and after getting cut off once a man answered and said he would contact the depot - so after 50 minutes the shuttle arrived. The driver did not help with lifting my bags in the shuttle on the way and on the way back (same driver). I still have a block by the Company on my Credit Card!”

Helpful Report

(Wellington Airport) - Posted 6 days ago

“Amazing and helpful staff to deal with”

Helpful Report

(CCA) - Posted 6 days ago

“Service staff at Nelson were first rate and we had an excellent car at a very good price.”

Helpful Report

(NSN) - Posted 1 week ago

“Excellent service, great car, easy transfer from and to airport.”

Helpful Report

(QTA) - Posted 1 week ago

“Ford Highlander was very Nice and cool ! And the staff is very Nice Shuttle driver … We loved him”

Helpful Report

(AA) - Posted 1 week ago

“Fantastic service and car was perfect. Pick up and drop off at airport was easy and efficient.”

Helpful Report

(CCA) - Posted 1 week ago

“Excellent & Flawless service from SNAP .....Pricing , vehicle type and model ( a 2025 Toyota Yaris HYBRID ) was perfect and proved so so economical for our 3 days hire & drop off return to ZQN airport. no issues to complain about what so ever................... will most definitely use you guys @ SNAP again on our next short visits to the South Island . Keep up the great product servicing and pricing options cheers now 😊 "the TREMLETTS of AKL "😊😊🫰”

Helpful Report

(CCA) - Posted 1 week ago

“Excellent pickup and return. Price great. Had trouble locking car but all good”

Helpful Report

(AA) - Posted 1 week ago

“Excellent service- we arrived a few hours early and emailed the team at Snap. The courtesy shuttle arrived within 15 minutes of the call. Nothing was a problem the car was exactly as described. The drop off was super quick and the shuttle back to the airport was ready to go. Fabulous customer service!”

Helpful Report

(Wellington Airport) - Posted 1 week ago

“Easy to rent from. Straight forward, good shuttle service from chch airport. Quick pick up of car. Good out of hours drop off. No issues. Thank you Snap team.”

Helpful Report

(CCA) - Posted 1 week ago

“easy and accessible great value!”

Helpful Report

(AA) - Posted 1 week ago

“Although I booked for a Mitsubishi, on the day I was given a Toyota RAV 4. No complaints here. Was a smooth drive. Booking was easy and staff very friendly.”

Helpful Report

(AA) - Posted 1 week ago

“Good value & great shuttle service to and from airport”

Helpful Report

(QTA) - Posted 1 week ago

“great service, great people.”

Helpful Report

(NSN) - Posted 1 week ago

“Snap rentals are a great compyan to deal with, Josh is very professional and helpful. Snap located so close to the airpoirt, with a shuttle service to the airport and great rates they are hard to beat.”

Helpful Report

(Wellington Airport) - Posted 1 week ago

“Awesome service quick and efficient. Flat battery not a problem AA got it going and snap put brand new one in straight away. Thank you”

Helpful Report

(CCA) - Posted 1 week ago

“Car was reliable and the service team did a wonderful job briefing us when we pocked up the car”

Snap Rentals 5 star review on 19th May 2026

Helpful Report

(CCA) - Posted 1 week ago

“Was exactly what I booked.vehicle was clean and tidy and really fuel efficient. Customer service was spot on . Got a email after dropping rental off with a $20 off for next rental...really appreciate that.”

Helpful Report

(CCA) - Posted 1 week ago

Snap Rentals is rated 4.7 based on 215 reviews