Solid Print3D Reviews

Name: Solid Print3D
Address: Building 500, Abbey Park, Stareton, Warks
Rating: 4.97

5.0 Rating 148 Reviews

100 %

of reviewers recommend Solid Print3D

Company Reviews

Metrics

5.0

Based on 148 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Solid Print3D 5 star review on 12th January 2021

Antonio

Solid Print3D 5 star review on 19th August 2020

Steve Atkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great work by Jack and the Team, no drama.. Very impressed.”

Helpful Report

(IESA Limited) - Posted 3 years ago

Dear Richard, We are glad to know you are impressed with our service, we look forward to doing business with you soon!

Posted 3 years ago

“Good service”

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(High Commission For Pakistan) - Posted 3 years ago

Thank you Adil!

Posted 3 years ago

“Appreciate the backup, when required nice to know someone is there.”

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(Chris Ward Engineering Ltd.) - Posted 3 years ago

Hi Chris, Thank you for your review, we are glad you are happy with our service!

Posted 3 years ago

“Supply is very good the web site payment systems is poor”

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(3D Clever) - Posted 3 years ago

Hi David, Thank you for your review. We are addressing your concerns by improving our payment system. We hope that you come back to see how we’ve implemented your feedback. Thank you again for your review, and we look forward to working with you soon! Solid Print3D

Posted 3 years ago

“Friendly and helpful service. Excellent support when my machine broke down in sourcing new parts and instructions even when I hadn't purchased it from them.”

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Posted 3 years ago

Hi Tom, Thank you for your review, our Technical Support team work hard to exceed customer expectations.

Posted 3 years ago

“Great introduction to the product and its abilities. Flexible scheduling and well organized. George did a remarkable job making sure we had the correct information and know where to get it need be. Good customer service skills in accommodating unforeseen inconveniences. Excellent company to do business with, responsive and great team effort!”

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Posted 3 years ago

Dear Fatch, Thank you for your review. We’re glad you had a good experience, and hope to keep working with you soon!

Posted 3 years ago

“Fantastic service from the guys at solid print from start to finish. Communication is second to none and I felt very well looked after throughout the process. Would highly recommend SolidPrint3D and will be using these guys again!”

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Posted 3 years ago

Dear Antonio, We're happy you had a good experience doing business with us! Thanks for your trust, we're thankful for amazing customers like you. We look forward to working with you in the future! Kind regards, Solid Print3D

Posted 3 years ago

“Easy to deal with and always quick to send out orders for consumables, plus competitively priced.”

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Posted 3 years ago

Thank you Rob, our team work hard to get all orders out the same day. Glad you are happy with our service! Solid Print3D

Posted 3 years ago

“The service and support we receive from Tom at SP3D as fantastic. Tom's expertise and experience in the field provides us with the means to receive high-quality 3D printed parts in short lead times. We have been able to reduce our research and development time by rapidly reducing the time taken to evolve a design in reality and create a proof of concept validation.”

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Posted 3 years ago

Hi Justin, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to being your 3D printing and scanning supplier in the long run! Please keep us updated about your future experiences. Kind regards, Solid Print3D

Posted 3 years ago

“Many thanks for helping with getting my first 3D print! I found the support to be very good and prompt.”

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Posted 3 years ago

Thank you for your kind words Sanket. Our team work very hard to process and get your orders dispatched the same day.

Posted 3 years ago

“Fantastic service from the team at Solid Print 3D. David was most helpful and provided samples in the materials we were looking at introducing to our service bureau for a new FormLabs 3 SLA 3D Printer. The team were able to answer all my technical questions prior to purchase and the item arrived on a fast, next-day service.”

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Posted 3 years ago

Hi Sam, Thank you for the wonderful review and for taking the time to share your feedback with us. Customer service is one of our priorities and we are glad that we met that mark! Kind regards, Solid Print3D

Posted 3 years ago

““I collected my Peel 2 CAD from Solid Print 3D today and combined the trip with a day’s on site training. The training was an invaluable way to better understand the functionality of the equipment and the associated software. It was expertly communicated in a relaxed, clear and unhurried manner using a variety of scanning samples. I now have a comprehensive understanding of the product such that I can tackle tasks with confidence. Thoroughly recommended””

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Posted 3 years ago

Hi Edward, Thank you for your kind review. All the team have been working very hard to ensure we can continue to provide our customers with the service they expect. Your review certainly put a smile on a few faces. Thank you. Kind regards, Solid Print3D

Posted 3 years ago

“Great in terms of communication, Excellent customer service - was able to deliver the right material for the job. Was left disappointed with the longevity of the prints as one ripped within 2 minutes.”

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Posted 3 years ago

Hi Ben, thanks for the positive review. We're pleased were we able to narrow down to the right material for you by supplying a few different samples. We hope you're enjoying using the machine and please let us know if you need us.

Posted 3 years ago

“Excellent customer service throughout. I was perhaps a less usual customer in that I knew precisely what I wanted to begin with, but nonetheless Tom was fantastic in making sure I had all the correct information. I will certainly be buying machines from you again in the future.”

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(PrintPool Additive Manufacturing) - Posted 3 years ago

Hi Gerard. It's been a pleasure dealing with you and hopefully forming a great partnership moving forward. We're here to support you when you need us!

Posted 3 years ago

“Solid Print3D has been great to work since purchasing the new Form 3 printer. Their bureau service is excellent and able to give you sample parts to make sure that what you order is correct for your specific application! Solid Print3D also supplied an excellent training course to give me the confidence to be able to use the 3d printer and train other within my organization to use it too! They have very knowledgeable staff who always go out their way to support me and my team, whether that be through the telephone, email or their new online chat system, their product support is fantastic. Would highly recommend their services and products.”

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Posted 3 years ago

Hi Andres, many thanks for the positive review. Great that you experienced our samples, training courses and support, and we hope we can continue to work with you for many years to come.

Posted 3 years ago

“Solid Print3D has been great to work with while purchasing a new 3D printer. From the beginning of the quote process right through to delivery I was kept informed and up to date on the progress of my Formlabs Form 3 order. While waiting for my printer to arrive, Solid Print3D was able to supply parts to me quickly through their bureau service. Solid Print3D also supplied an excellent training course to make my new purchase an easy setup and first use provided by very helpful and knowledgeable training staff who went out of their way to support me. Ongoing telephone and email support are also fantastic.”

Helpful Report

(Neurovalens Ltd.) - Posted 3 years ago

Hi Chris. Thank you for the review. We love supporting you guys and the products we were printing for you were very interesting and actually allowed us to learn more about what you do.

Posted 3 years ago

“A fantastic team selling fantastic kit. We purchased a Raise3D Pro2 Plus over a year ago now and are getting brilliant results from it. I must also particularly praise their support team who all seem genuinely interested in fixing any issues you may have. If we are in the market again for another 3D printer, we will be returning to Solid Print3D.”

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Posted 3 years ago

Hi Aaron, thank you so much for the kind words. We're very pleased to support Cymarc with your Raise3D and the exciting products you guys are making with it.

Posted 3 years ago

“Solid Print were able to create a sample, go through everything we needed and when we had a problem, were able to go through the whole thing through an online face to face meeting.”

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Posted 3 years ago

Hi Phil. Thank you for the review and great to hear you are happy with the sales and support process. You know where we are when you need us!

Posted 3 years ago

“Our printer has been such a help in prototyping designs and saved a lot of time and money, it has also helped us get new products out quicker.”

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Posted 3 years ago

Hi Stephen. Always great to hear the products we sell are helping companies innovate, get products out quicker and add to their bottom line.

Posted 3 years ago

“I am a curmudgeon at the best of times, so the fact these guys have impressed me enough to write a review is significant. We have bought 4 printers of different types from them as well as a load of material and support over the last 2 years. Thanks for your support guys, t”

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Posted 3 years ago

Hi Tim, thanks for the review. It's a pleasure working with you and the fact you are always pushing the machines and materials to their limits says a lot about A & M EDM's innovation team.

Posted 3 years ago

Solid Print3D is rated 5.0 based on 148 reviews