Solid Print3D Reviews

Name: Solid Print3D
Address: Building 500, Abbey Park, Stareton, Warks
Rating: 4.98

5.0 Rating 179 Reviews

100 %

of reviewers recommend Solid Print3D

Company Reviews

Metrics

5.0

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Solid Print3D 5 star review on 12th January 2021

Antonio

Solid Print3D 5 star review on 19th August 2020

Steve Atkinson

Anonymous

Anonymous // 01/01/2019

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“So far the service provided from Solidprint 3D has been excellent. The fast responses on email enquiries and the training provided was very insightful and beneficial. Ben was very knowledgeable and had plenty of tips and tricks for use to help assist on making our 3D prints easy and top quality.”

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Posted 3 years ago

“It was a great experience to deal with SolidPrint. Cordelia provided us with detailed training on how to use our new Bambu Lab X1C printer.”

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Posted 3 days ago

“I ordered a Bambu Labs P1S about a week ago and had no issues whatsoever, ordered a Bambu Labs AMS at the weekend and the experience was not as smooth. Once the cause of the problem was identified and Solid Print 3d reaching out directly the problem was resolved completely.”

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Posted 1 week ago

“This is my first time buying from solid print 3-D and it’s for my son for Christmas, he’s just getting started and only 9 years old, it would be nice if they could send me some free filament for him and encourage him to print on 👍🏻”

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Posted 1 week ago

“Excellent service and a very helpful training session with Jacob. Would definitely recommend.”

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Posted 1 week ago

“George who ran the training was excellent. Very clear and helpful”

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Posted 3 weeks ago

“The customer service team were excellent in their approach to and remedy for a problem I was having with our printer.”

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Posted 3 weeks ago

“Extremely helpful and knowledgeable staff, delivered an in depth training course specific to our machine and needs. Would recommend their services to any level of knowledge as there's always more to learn and new technology to adopt. ⭐⭐⭐⭐⭐”

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Posted 1 month ago

“ive used solidprint a few times now and they are definitely the go to company in the uk for anything to do with 3d printing the guys in sales are extremely friendly, professional and very very good at their jobs”

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Posted 1 month ago

“Fast response from the support desk which helped fix my printer problem.”

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Posted 1 month ago

“Printer defective, BUT, every effort made to make good the product. When this failed, prompt refunding. Truly excellent customer services via Jacob. Superb communications, made to feel like a VIP customer throughout.”

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Posted 1 month ago

“I spent the day with Jacob. I learnt what we set out to impart in a friendly effective manner. A couple of minor queries, Jacob sent over in the evening. Thanks. To be recommended.”

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Posted 1 month ago

“Recieved my p1s Combo! Was extremely happy with the 'out of box' experience. I encounted a small problem and although not technically minded Jacob was a great support in helping me solve the issue in which turned out to be a minor issue! It installs great confidence when I buy my next machine!”

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Posted 2 months ago

“Approached Solid Print 3D with very little understanding to costs for a 3D scanner and Jack was extremely helpful and took the time to speak to me about options even though when I went back and forth unable to make my mind up. Once ordered, scanner arrived next day and well packaged. Very happy with my experience with Solid Print 3D. Can definitely recommend. Thanks again 🤙🏻”

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Posted 2 months ago

“We have taken delivery of our new Form 4, everything as described and delivered in good time. The training delivered by Jack was most enjoyable and very informative.”

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Posted 2 months ago

“Bought two Bamboo P1S printers and they arrived the next day. Started printing 20 minutes later. Excellent printers, the quality and the speed are exceptional. this is creativity on tap!”

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Posted 3 months ago

“We hired a Laser Scanner from SolidPrint3D to scan a large item outside. They assisted in choosing the best tool for the job and their technical support was superb, so much so that we could not have completed the project without their help. We will use SolidPrint3D for any future scanning hires.”

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Posted 4 months ago

“Jack thoroughly explained what FDM 3D printing is, dedicating a significant portion of his presentation to detailing the printer's features and specificities. He demonstrated step-by-step how to exchange parts and set up prints, presenting the information clearly so that my team could easily understand it by re-watching the recording of our session.”

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Posted 4 months ago

“There was a manufacturing problem with a cartridge I was sent (not Solid Print3Ds fault). This was needed for an urgent job. Jacob went above and beyond to make sure a working replacement was sent out in time for the work I was completing.”

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Posted 4 months ago

“We're very happy with our new Form 4 - Solid Print3D were helpful during the sales process, giving all the information we needed to make an informed decision, and delivered everything we needed promptly with minimum fuss. The printer has behaved very well so far - easy to use, great quality & speed, no failed prints, and it's been cleaner than we expected - the Wash and Cure stations keep everything nicely contained. Solid Print3D have also been responsive when we've ordered supplies and requested new material samples.”

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Posted 4 months ago

“Jack from Solidprint3d delivered an excellent one-day training on our new Voltera One PCB printer. He covered additive manufacturing basics, machine components, and typical workflows in a clear, thorough presentation. The hands-on session was equally valuable, guiding us through the machine's parts, software navigation, and a practical "Hello World" PCB printing exercise. Jack's expertise, clear explanations, and patience were impressive throughout. His proficiency with the Voltera One and ability to convey complex concepts made the training highly effective. By the end, we successfully created an operational PCB, demonstrating the training's practicality. Overall, I'm very pleased with Jack's training, which has well-prepared us to use the Voltera One in our work.”

Helpful Report

Posted 4 months ago

Solid Print3D is rated 5.0 based on 179 reviews