Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,077 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,077 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had good discounted rates for hotel. Quite satisfied with their service. Only thing I didn't care for was, we were 1 1/2 days out from our stay, and received a message that it could take up to 3 days for hotel to receive verification. Little unnerving but worked out well. Thanks!!!”

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Posted 3 years ago

“So quick and easy to book reservation.”

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Posted 3 years ago

“Very easy process using SuperTravel. No issues or problems at all!”

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Posted 3 years ago

“FIRST TRY WE WILL SEE HOW IT PANS OUT”

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Posted 3 years ago

“A good experience. No problems”

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Posted 3 years ago

“Cheap service”

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Posted 3 years ago

“Great prices and handling everything fast I would tell everyone and recommend them to use this website”

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Posted 3 years ago

“I traveled to Ny this Christmas and thought I had made a reservation through Hopper. Something did not go through with them and the price of that hotel went up significantly. I searched for other hotels and SuperTravel came up with a price that was amazing and better than the original. I had never heard of this company before but I decided to try it. They were fast and easy and the prices are unbeatable! I will definitely be using them in the future! Thank you SuperTravel for saving the day!!!”

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Posted 3 years ago

“We booked a hotel for the night to stay. Recieved a booking confirmation and bank account was charged for the room. After driving 9 hours, and arriving at the hotel, they have no record of our booking. We then had no option but to reserve another room and pay for a second time. Do NOT use this website. Untrustworthy business practices and you will not be guaranteed the room that you've paid for.”

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Posted 3 years ago

Hi Lauren We are truly sorry to hear about your experience. As we cannot identify your booking through this review we ask that you reach out to our Support team. One of our live agents would be happy to look into this further as soon as possible. All our contact information is available on the app and site: https://help.super.com/support/solutions/articles/48001209680-how-to-contact-supertravel

Posted 3 years ago

“Reasonable price and great service by the staff. The room was small but cozy and the location was perfect. Close to Bourbon St. And the rest of the French quarter but easy to navigate to and from for other things.”

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Posted 3 years ago

“Fast helpful and the best price I could find would definitely recommend it to friends and family”

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Posted 3 years ago

“Conveniente”

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Posted 3 years ago

“Wow, easy, great price in a great hotel”

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Posted 3 years ago

“Reservations made last minute came through without problems.”

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Posted 3 years ago

“Easy to book, best price by a wide margin, and checkin went smoothly even without having a confirmation number ready.”

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Posted 3 years ago

“Very easy and a lot of saving”

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Posted 3 years ago

“Great experience”

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Posted 3 years ago

“Loved it and easy”

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Posted 3 years ago

“biloxi beach greatest”

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Posted 3 years ago

“You know all those little things that don’t necessarily go wrong, but you find yourself a bit pre-occupied with a reservation for anything? You are a bit on edge until the parking pass works, until you get through security and into the venue, until your electronic ticket works, until you get into your unoccupied designated seat and until the right people know you are supposed to be there. With Super Travel, you are free to worry about all that, because your hotel stay is DONE and the front desk is waiting for you by name. Easy.”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,077 reviews