Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.48

4.5 Rating 5,905 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 5,905 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super is excellent. Prices are affordable and room is clean and nice. Very good experience. I will definitely use SuperTravel again.”

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Posted 10 months ago

“Easy booking with excellent prices. They kept me informed all the way”

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Posted 10 months ago

“Excelente precio y velocidad de reserva Excelente price and reservation waiting time”

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Posted 10 months ago

“Great system 👏”

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Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

“Got a good price on my room, and had no problems. Which says a lot!”

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Posted 10 months ago

“Best deal I found and Hotel was great!”

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Posted 10 months ago

“Booked through Super and found the best deal out there on our hotel. Highly recommend this site. Stayed two nights in Toronto.”

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Posted 10 months ago

“Check in was simple and easy, our room was very clean and Super Travel was very affordable! Will be using them again.”

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Posted 10 months ago

“Der beste Preis - zu empfehlen!”

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Posted 10 months ago

“Alex was absolutely awesome to deal with and super helpful. He got our trip off on the right foot.”

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Posted 10 months ago

“Super !!! Polecam. Cena była nie do pobicia!”

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Posted 10 months ago

“Keep same quality customer service and price”

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Posted 10 months ago

“Super is the best for the lowest hotel rates. I loved Super before (when they were Snap) and this company has never let me down. Also, there was an issue with the hotel (act of God, no one’s fault) and Super worked very hard to resolve a potential issue. Bravo Super!”

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Posted 10 months ago

“I like booking hotels on here because it’s easy and cheaper h cost of hotels. And, good reminders and information.”

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Posted 10 months ago

“User friendly, and the price was by far the best!”

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Posted 10 months ago

“Fast and easy and super sufficient definitely will use again”

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Posted 10 months ago

“Really easy to book, the best pricing on the internet- arrived at the resort no issues! I saved around $150 booking through Super.com. We travel a lot with my daughters sports team- this will be my go to place to book.”

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Posted 10 months ago

“sehr gut , unkompliziert”

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Posted 10 months ago

“Great rates. User friendly. Terms are very clear. Easy to cancel. Excellent!!!”

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Posted 10 months ago

Super.com is rated 4.5 based on 5,905 reviews