Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.48

4.5 Rating 5,905 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 5,905 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super was super, easy to navigate and use. I found a nice place at a better price than Trivago, Kayak, and Expedia. It was smooth sailing. Everything went better than expected.”

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Posted 10 months ago

“i've been using super for about 3 years. they beat trivago on most locations and i have had to cancel a few times due to differing issues but always got funds back rapidly. im just back fro vegas and got great rates on waldorf astoria, vdara and resorts world (i move around a bit if i find good prices) and anyone i spoke to i told them to try super.com, hopefully they listened, i just said thank me later if you get sorted. happy to recommend (no affiliation, just glad of a good deal)”

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Posted 10 months ago

“Great price”

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Posted 10 months ago

“Excellent service and smooth transaction”

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Posted 10 months ago

“Easy, quick booking. Affordable!”

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Posted 10 months ago

“Very easy and fast. Great prices wonderful room. But no fault to them but check in was 3 and I got there at there at 2:45 they didn’t have a room until 4.”

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Posted 10 months ago

“The price was good and the service was great”

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Posted 10 months ago

“GREAT EXPERIENCE, i was a little skeptical at first but it turned out to be 10/10..Highly recommended”

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Posted 10 months ago

“Quick and efficient”

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Posted 10 months ago

“Loved the experience each time …absolutely hassle free…I have done many hotel reservations through Super Travel and my experience has been wonderful ..confirmation within seconds”

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Posted 10 months ago

“Reservation was perfect with the best price”

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Posted 10 months ago

“Cheapest rates and great rooms”

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Posted 10 months ago

“Super is Super savings on Great Hotels!”

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Posted 10 months ago

“Booked a hotel at a much lower price than booking directly. Everything went smoothly, great communications.”

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Posted 10 months ago

“Third times using, fingers crossed it will be another good one!! Nothing but solid prices”

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Posted 10 months ago

“Super got us a fantastic rate on a room where we were attending a conference. The room was clean, and comfortable. It was at a resort and had a lot of amenities we would loved to have participated in if we had the time. We will definitely be using Super again.”

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Posted 11 months ago

“Very satisfied”

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Posted 11 months ago

“The price is more favorable than other websites, and there are more choices”

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Posted 11 months ago

“If we could give 10 stars we would! Clean, comfy beds, nice happy hour bonus, breakfast was great and close to Nashville! We will be back;) Staff very accommodating too.”

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Posted 11 months ago

“Great prices, choices and excellent customer service!”

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Posted 11 months ago

Super.com is rated 4.5 based on 5,905 reviews