The Dress Outlet Reviews

Name: The Dress Outlet
Address: 1220 Maple Ave, Suite 1205, Los Angeles, California
Rating: 4.60

4.6 Rating 375 Reviews

90 %

of reviewers recommend The Dress Outlet

4.6

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

424-255-7943

Email:

sales@thedressoutlet.com

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The Dress Outlet 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate, the items I ordered were true to the advertisement and description. The fit was also spot on and the shipping was great. No complaints here.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Michelle, Thank you so much for sharing your experience! We’re delighted to hear the items matched the descriptions, fit well, and that shipping met your expectations. We’d love to welcome you back for future orders. Kind regards, The Dress Outlet Team

Posted 1 day ago

“So my order came really fast. I think I ordered it on a Wednesday, and I think it was here by Friday, well packaged and exactly as it was on the website, perfect for my dress.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Anna, Thank you so much for sharing your experience! We're thrilled to hear your order arrived quickly, was well packaged, and exactly as pictured. If you need any assistance in the future, we’re here to help. Kind regards, The Dress Outlet Team

Posted 1 day ago

“Easy to use the website to buy and quick shipment. My daughter loves her dress. Excellent experience.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Melissa, Thank you so much for sharing your experience! We’re thrilled the website was easy to use, shipping was quick, and your daughter loves her dress. We appreciate your kind words and are here if you need anything. Kind regards, The Dress Outlet Team

Posted 1 day ago

“The website is super easy to navigate. I typed in the type of dress I was looking for and good options came up! I found the perfect dress. It fit true to size and was delivered in a timely manner”

Helpful Report

(Santee) - Posted 2 days ago

Hi Sarah, Thank you so much for sharing your experience! We’re thrilled to hear the website was easy to navigate, you found the perfect dress, it fit true to size, and it arrived on time. If you need any help with future orders, we’re here for you. Kind regards, The Dress Outlet Team

Posted 1 day ago

“The Dress Outlet is a real and trustworthy company that offers elegant, stylish, and beautifully designed dresses. Most of the fabrics have a high-quality appearance, although there can occasionally be small stitching or finish inconsistencies, which I’ve had replaced without any trouble. Their customer service is fantastic, always responsive, professional, and very helpful, which is a big reason I continue to shop with them. The return process is smooth and easy, making online ordering stress-free. Overall, their designs are gorgeous, and the shopping experience is reliable and pleasant.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Rebecca, Thank you so much for taking the time to share your experience. We’re thrilled you love the dresses and that our customer service could help when needed. It’s great to hear the returns were smooth and stress-free—your satisfaction is our priority, and we’re glad we could support you if any small finishing touches came up. We look forward to styling you again in the future! Kind regards, The Dress Outlet Team

Posted 1 day ago

“Shipping from The Dress Outlet was quick and reliable. I ordered four different dresses so I could try them on and choose the best fit, which made the shopping experience much easier. After searching many websites, very few offered this kind of flexibility, especially with fast shipping. The dresses I didn’t choose were returned smoothly without any issues. I actually ended up keeping more dresses than expected simply because they were all so beautiful. The sizing was accurate. I usually wear a size 2 and the small fit perfectly. The dresses are well made, and I highly recommend The Dress Outlet for quality, fit, and convenience.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Allison, Thank you so much for sharing your wonderful experience! We’re thrilled to hear the shipping was quick and reliable, and that you enjoyed the flexibility of trying multiple dresses. It’s great that the sizing was accurate and that you found several favorites. We’d be delighted to help you find your next perfect dress anytime. Kind regards, The Dress Outlet Team

Posted 1 day ago

“Shopping on the website and reading real reviews was easy. I love the dress I chose. I had it altered a bit. The biggest change I made was have a slit put in the front. The fabric of the dress hung very well. A quick steam once we got to the venue was all it needed.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Natalie, Thank you so much for sharing your experience! We’re thrilled to hear the dress turned out beautifully and that the alterations and quick steam at the venue worked well. If you need any help with future alterations or new dress purchases, we’re here for you. Kind regards, The Dress Outlet Team

Posted 1 day ago

Hi Natalie, Thank you so much for sharing your experience! We’re thrilled to hear the dress turned out perfectly for you and that the alterations, including the slit, met your vision. It’s great that the fabric draped nicely and a quick steam kept everything looking fresh for the venue. Wishing you many more wonderful events in your stunning dress! Kind regards, The Dress Outlet Team

Posted 1 day ago

“The Dress Outlet is my go-to whenever I need a beautiful dress. The website is very user-friendly, making it easy to browse and place orders, and shipping is always fast and reliable. The customer reviews are extremely helpful and make it easier to understand the fit before purchasing. I’ve been a loyal customer for years and have always been satisfied with the quality and service. I confidently recommend The Dress Outlet to anyone looking for stunning dresses and a smooth online shopping experience.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Kimberly, Thank you so much for sharing your wonderful experience! We’re thrilled that The Dress Outlet remains your go-to for beautiful dresses and that you find the website easy to use, with fast shipping and helpful reviews. It means a lot to have your continued support. If there’s ever anything we can do to make your shopping experience even better, please don’t hesitate to reach out. Kind regards, The Dress Outlet Team

Posted 1 day ago

“I ordered my dress from The Dress Outlet without knowing whether the website would be reliable or not, but I’m so glad I took the chance. I am beyond satisfied with my purchase! The dress looks even better in real life than it did in the photos, and the quality truly exceeded my expectations. Shipping to Darwin was surprisingly fast, especially considering it was shipped from America. Everything arrived in perfect condition, and I couldn’t be happier. I absolutely love my dress and would definitely purchase from The Dress Outlet again!”

Helpful Report

(Santee) - Posted 2 days ago

Hi Maribel, Thank you so much for sharing your experience! We’re thrilled to hear that the dress exceeded your expectations and that the shipping to Darwin was quicker than you anticipated. It’s wonderful to know you’re happy with your purchase, and we’d be delighted to welcome you back for future orders. Kind regards, The Dress Outlet Team

Posted 2 days ago

“This website is definitely not a scam, don’t be scared to order! The Dress Outlet truly made my dream dress come true. My gown was absolutely beautiful and looked exactly like the pictures online. The quality was amazing, and I felt so confident wearing it. I do wish I had ordered one size smaller, but aside from that, the dress was truly gorgeous. I couldn’t be happier with my purchase and would definitely recommend The Dress Outlet to anyone looking for a stunning and trustworthy place to buy formal dresses.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Tatum, Thank you so much for sharing your wonderful experience! We’re delighted to hear the dress looked beautiful and matched the online photos, and that you felt confident wearing it. We appreciate your note about sizing—if you ever need help with alterations or exchanges in the future, we’re here to assist. Kind regards, The Dress Outlet Team

Posted 2 days ago

“I give The Dress Outlet a full 5 stars! I was looking for a quinceañera dress that was cute, elegant, and affordable, and I couldn’t find anything that truly stood out until I discovered this website. My dress it looked absolutely gorgeous. I fell in love with it the moment I saw it. I was honestly worried that it might look cheap since I ordered it online, but I was completely wrong, the dress is stunning and looks even better in person. I’m so happy I found my quinceañera dress at such an amazing price through The Dress Outlet!”

Helpful Report

(Santee) - Posted 2 days ago

Hi Alayna, Thank you so much for sharing your wonderful experience! We're thrilled the quinceañera dress looked gorgeous in person and that you found it at a great price. If you need any help with fittings, alterations, or future dresses, we’re here for you. Kind regards, The Dress Outlet Team

Posted 2 days ago

“I’ve been purchasing from The Dress Outlet for the past 3–4 years, and I often buy multiple dresses at a time for my dress loan program. I can honestly say I’ve always had an excellent experience. Out of the hundreds of dresses I’ve ordered over the years, I’ve only ever had an issue with one, which speaks volumes about their consistency and quality. The dresses are beautiful, well made, and always arrive as expected. I truly recommend The Dress Outlet to everyone I know. Love @dressmom_”

Helpful Report

(Santee) - Posted 2 days ago

Hi Kinsley, Thank you for the wonderful 5-star review and for 3–4 years of support. We’re thrilled you’re happy with our dresses and our consistency. If you ever need anything for your dress loan program or new arrivals, we’re here to help. Kind regards, The Dress Outlet Team

Posted 2 days ago

“The dresses offered by The Dress Outlet are beautiful, and finding the right size is easy thanks to the clear and helpful size guide. Ordering is quick and straightforward, though the extra verification step after payment can feel a bit confusing and slightly annoying at first. However, it’s reassuring to know this step is there for added security. The customer support team is excellent — emails are answered very quickly, and all questions are handled patiently and professionally. Overall, The Dress Outlet provides a reliable, secure, and pleasant shopping experience for anyone looking for high-quality formal dresses.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Brielle, Thank you so much for sharing your thoughtful review! We’re delighted you love the dresses and find the size guide helpful. We’re glad the support team could assist quickly and professionally, and we appreciate your understanding of the extra verification step for security. If you need any help with future orders or styling ideas, we’re here for you. Kind regards, The Dress Outlet Team

Posted 2 days ago

“I had a wonderful experience shopping with The Dress Outlet last year, so I was excited to return this year to purchase another cocktail dress for my daughter. Once again, they did not disappoint! We carefully followed the size chart, and the dress fit perfectly right out of the package true to size and beautiful quality. I opted for expedited shipping, and it arrived incredibly fast, giving us plenty of time before the event. It is so refreshing to find an online retailer that is consistent and reliable. I have already recommended The Dress Outlet to other parents and will definitely be shopping here again!”

Helpful Report

(Santee) - Posted 2 days ago

Hi Clara, Thank you so much for sharing your wonderful experience! We’re thrilled to hear the dress fit perfectly, arrived quickly, and that you felt confident returning to us this year. Your kind words about our consistency and reliability mean a lot, and we’re grateful for your referrals. We can’t wait to have you and your daughter back for future events. Kind regards, The Dress Outlet Team

Posted 2 days ago

“I had a small issue with my order, but the customer service team at The Dress Outlet was quick to respond and helped me resolve everything well before my event, which I truly appreciated. Their support was professional, friendly, and very reassuring. I had previously purchased a dress from another website and was extremely disappointed with the poor quality, so receiving my dress from The Dress Outlet felt like a breath of fresh air. The fabric, stitching, and overall design were incredible, and the dress looked absolutely perfect for my formal event. After this great experience, I can confidently say that I will be ordering all my future dresses from The Dress Outlet.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Vivian, Thank you so much for your kind review! We’re thrilled to hear that our team helped resolve the issue quickly and that you’re happy with the dress quality and fit for your event. We’d be delighted to assist with any future orders. Kind regards, The Dress Outlet Team

Posted 2 days ago

“The Dress Outlet offers very reasonable prices, and the designs are absolutely stunning. Every time I shop on their website, I’m impressed by how beautiful and trendy their dresses are. Shipping is always fast and reliable, which makes the entire experience stress-free. The sizing has been consistently accurate, so the dresses fit just as expected right out of the package. The quality feels great for the price, and I always receive compliments when I wear their dresses. Overall, it’s a trustworthy and stylish place to shop, and I highly recommend The Dress Outlet to anyone looking for affordable yet elegant dresses for special occasions.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Mackenzie, Thank you so much for sharing your wonderful experience! We’re thrilled to hear you consistently find our dresses stylish and affordable, and that shipping, sizing, and quality have met your expectations. Your compliments mean a lot to us, and we’re grateful for your continued trust. We can’t wait to have you back for your next special occasion. Kind regards, The Dress Outlet Team

Posted 2 days ago

“I absolutely love the dresses from The Dress Outlet! The material is excellent and feels high quality, and the shipping is always fast and reliable. This is already my fourth purchase from their website, and every dress has been beautiful, well-made, and exactly as described. I always receive so many compliments whenever I wear their dresses. The only thing I would love to see improved is the return policy. Even though I carefully followed the size chart, the dress was still a little big on me, which meant I had to spend extra on alterations. Aside from that, the overall quality, stylish designs, and dependable service make The Dress Outlet a brand I would confidently recommend to anyone looking for elegant formal dresses.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Audrey, Thank you so much for your lovely review! We’re thrilled you love the dresses, and that shipping and quality have met your expectations. We appreciate you sharing the feedback about the return policy and will pass it along to the team. If you’d like, we can help with sizing guidance for future purchases to minimize alterations costs. We’re grateful for your loyalty and look forward to serving you again soon! Kind regards, The Dress Outlet Team

Posted 2 days ago

“Great site for variety and value! The Dress Outlet truly stands out because it offers an impressive mix of well-known designer labels along with budget-friendly options, making it easy for anyone to find something within their price range. The quality of the dresses is excellent for the price, and the styles are modern and elegant. Overall, it’s a reliable site to shop for beautiful dresses at great value, and I would highly recommend it to anyone shopping for special occasions.”

Helpful Report

(Santee) - Posted 2 days ago

Hi Elena, Thank you so much for your wonderful feedback! We’re thrilled to hear you found great variety and value, and that our dresses met your expectations in quality and style. We truly appreciate your recommendation and are here if you need any help picking the perfect occasion dress in the future. Kind regards, The Dress Outlet Team

Posted 2 days ago

“I had a fantastic experience with the support team at The Dress Outlet! They were absolute problem-solvers when my original dress didn't fit quite right. Not only did they handle my return immediately, but they also guided me toward a style that suited my body type much better. The representative went above and beyond, listening to my wants and suggesting styles I wouldn't have picked myself but ended up loving. They were incredibly thorough in explaining the shipping and exchange process, walking me through every step with patience. On top of the professionalism, the service was friendly and personal, which is rare for online stores. I felt truly taken care of and I’m so grateful for the help!”

Helpful Report

(Santee) - Posted 1 week ago

Hi Helen, Thank you so much for taking the time to share your wonderful experience with us! We are truly delighted to hear that our support team was able to assist you quickly and guide you toward a style that made you feel confident and happy. Providing personal, thoughtful service is something we deeply value, and your kind words mean so much to our entire team. We’re grateful for the opportunity to help you find the perfect dress, and we look forward to serving you again in the future! 💙 Kind regards, The Dress Outlet Team

Posted 1 week ago

“THE DRESS WAS A FINE GARMENT AND MY DAUGHTER VERY MUCH ENJOYED IT. SHE IS LOOKING FORWARD TO WEARING IT AT THE GOVERNORS INAUGURAL BALL IN JANUARY. AN EXCELLENT PURCHASE.”

Helpful Report

(Santee) - Posted 1 week ago

Hi Rich, Thank you for sharing your wonderful feedback. We’re thrilled to hear the dress was a fine garment and that your daughter is excited for the Governors Inaugural Ball. If you need any help with future purchases or styling, we’re here for you. Kind regards, The Dress Outlet Team

Posted 1 week ago

The Dress Outlet is rated 4.6 based on 375 reviews