The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 3.92

3.9 Rating 571 Reviews

71 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 571 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“scam no flowers no refund their address is a cycle shop”

Helpful Report

Posted 1 day ago

“Took my money but no flowers delivered to a team member on the day requested. When I emailed to find out why the email couldn't be delivered and the phone number given does not respond. Absolute scam. this site needs taking down. The site overlapped a really reputable local florist. So angry”

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Posted 2 days ago

“Ordered the flowers a week ago and get told on the day they were supposed to be delivered no florists available in my area! Total disaster why wait to tell me on the day of delivery clearly never intended to full fill the order”

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Posted 1 week ago

“What a terrible company. The day of the delivery they cancel saying no florist in area. Not true. So bad do not use them you can't trust them”

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Posted 3 weeks ago

“Took the money and did not deliver any flowers. Contacted and no reply. Telephone number not in use”

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Posted 1 month ago

“Lousy. Last minute cancelling.”

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Posted 1 month ago

“I’ve ordered flowers nearly 2 months ago from UK branch and told they where unable to deliver and that I would be refunded, and I am still waiting for my refund that’s via 2 emails sent saying it will be sorted. Order: 8029”

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Posted 1 month ago

“Ordered a large bunch for my anniversary and they didn't arrive on the day. I replied to the order confirmation to ask for an update, then the next day I tried calling to ask for an update but neither the number on the order confirmation, or the number on the website would connect. I guess that's my cash gone and I'm left with a pi$$ed off wife ! I've contacted my bank to dispute the transaction and claim it back.”

Helpful Report

Posted 2 months ago

“Order cancelled by the company and nearly 2 months later I am still battling to get a refund for what they charged my card. Awful service… I feel conned. I wouldn’t touch them tbh.”

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Posted 2 months ago

“I ordered two flower bouquets for my wife and daughter, to be delivered on 8th March. Nothing came. Thank you very much for ruining the day.”

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Posted 2 months ago

“They took my order and my money then emailed me to say that they could not deliver, since December they won’t answer any emails, I am still waiting on my refund, absolutely disgraceful company. Do not use!!!”

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Posted 3 months ago

“Yet another victim of these scammers. Took my cash, never delivered and no reply to emails (and the contact numbers don't connect). How are they at the top of s Googlr search.”

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Posted 3 months ago

“Absolute fraudulent bunch of c**ts. Stole my money - no delivery, no response. How can their scam website still be operating?”

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Posted 3 months ago

“scammers just took 80 pounds no refund no repsonse fraud”

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Posted 4 months ago

“Your company are thieves. As with practically everyone on this site. You took my order and the cash. Then cancelled the order saying you could not complete the order. No refund has been made. You are complete and utter crooks.”

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Posted 4 months ago

“Exactly the same as previous posts. I ordered only yo be told order couldn't be fulfilled and that I'd be refunded. AVOID at all costs.”

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Posted 4 months ago

“Flowers ordered, money taken to be told order could not be fulfilled. Still waiting for the refund. No answer on the telephone and emails not responded to. Avoid this company.”

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Posted 4 months ago

“Like many other reviewers I have had a terrible experience with this Company. They were supposed to deliver flowers and chocolates on 23 Dec for which I paid them £77 back on 12 December. They have not delivered and do not answer the phone or emails. This has ruined the intended surprise for the person I was sending them to. Truly shocking please avoid them”

Helpful Report

Posted 4 months ago

“Let me down last minute, very unprofessional! Will never use again nor would I recommend them! Use of English grammar also leaves a lot to be desired! If I could give -1 I would!”

Helpful Report

Posted 4 months ago

“Ordered flowers at 8am for lateset 2pm delivery, only to get an email at 1.10pm to say that they cant find a supplier to carry out. Avoid this comapnt, there just terrible, oh, and there contact number dosent work, so you can phone them either. YOU HAVE BEEN WARNED”

Helpful Report

Posted 5 months ago

The Flower Shops Network is rated 3.9 based on 571 reviews